Crowne Plaza San Antonio Airport

Hotel Front Desk: 1-210-8289031

Hotel Fax: 1-210-8283066

Hotel Email: crowneplaza@cpairport.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
San Antonio International Airport (SAT)

- Distance from hotel: 1 MI/ 1.61 KM East l

- Complimentary shuttle available

- From Airport take Loop 410 East to Nacogdoches (Exit # 23), take the turnaround and the hotel is on the right

Bergstrom International Airport (AUS)

- Distance from hotel: 75 MI/ 120.7 KM North l

- Take I-35 South to Loop 410 East. Exit Harry Wurzbach (Exit # 24). Stay on the Access Road through Nacogdoches. The hotel will be on your right hand side.

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- Car Parking Available

- Complimentary Daily Self-Parking

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Hotel Highlights

Located adjacent to San Antonio International Airport, our hotel's facility offers airline travelers conveniences to make life easier, including a complimentary airport shuttle and complimentary self-parking for registered guests.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.8

based on 246 reviews
72%
Recommend This Property
Read All Reviews

Ratings Breakdown

246reviews

  • 5 Stars
    120
  • 4 Stars
    48
  • 3 Stars
    25
  • 2 Stars
    22
  • 1 Stars
    31

SAT visit

By

04 May 2015

Staff was excellent - room was disappointing and noise (Road Noise)

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Great Staff and clean rooms

By

01 May 2015

platinumelite

Great value, comfortable beds, and great staff. Was treated like a king, Amy at the front desk was so friendly to me and my staff. Was there for Fiesta, and staff had given us great dinner recommendations, and things to do in the city. Far exceeded my expectations. Quite frankly, I was shocked how comfortable the stay was.

Posted by HotelStaff
05 May 2015
We are happy to read you were able to visit us during Fiesta. Thank you so much for your kind comments regarding our team. I look forward to sharing your remarks with them. We offer our guests comfortable accommodations with a wide variety of amenities to meet your needs. It was our pleasure to have you here at the Crowne Plaza San Antonio Airport and we hope to welcome you back again soon.
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great room

By

01 May 2015

club

I came in out of town to visit my girlfriend and called before I went I explained my special situation to the manager and asked him if there was anything he could help me with to make this special moment even better he actually upgrated me to a private floor and executive suite at no charge he also added free breakfast vouchers at the restaurant that was really nice. we had the most wonderful time there and we were on the top floor. It really was very nice of him to do that we loved the room and all the staff we encountered were very nice to us. when I go back to San Antonio I am definitely staying here again.

Posted by HotelStaff
05 May 2015
Thank you for sharing your wonderful experiences with us. We are happy you were able to reach out to us prior to your arrival so we could work together to ensure your stay was as you expected. Thank you for your kind comments. We strive to provide experiences like yours to all of our guests and we look forward to welcoming you back to the Crowne Plaza San Antonio Airport again soon.
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Poor service and attitude

By

29 April 2015

platinumelite

The room I reserves was not available and the response of the clerk was not helpful. I understand these things happen, but when it had happen at other locations in the past, the staff was up front, apologetic, and offering options and doing whatever they could to make it right.

Posted by HotelStaff
05 May 2015
It is disheartening to read that we missed the mark on ensuring your stay with us was anything less than excellent. Your comments will be shared with our team as we continually refresh our commitment to guests. It is our hope to welcome you back so we may restore your trust and confidence in us. Thank you.
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