Rated 4.1 out of 5 by 81
Rated 5.0 out of 5.0 by HANKanDEE Great place prior to a cruise
My wife and I stayed at Crown Harbor the night before our cruise.
We just loved the appearance of the lobby, their restaurant and especially our room. The staff at the front desk were very friendly and helpful, especially when I needed directions to a pharmacy and a good restaurant (their Thai recommendation was great). We had a quiet & cozy night of sleep in our room. The next morning, the hotel drove us to our ship. You just cannot ask for anything more. Thanks for treating us like VIP's! We definitely will be back.
30 November 2013
Rated 5.0 out of 5.0 by Duffo Great service and clean room
All of the hotel personnel were very helpful and friendly, as we had special needs while we were there.
The restaurant service was VERY slow
and the food was too expensive.
Had to ask for water as well as our bill, and waited at least 30 minutes for food, the two times we used the restaurant.
29 November 2013
Rated 5.0 out of 5.0 by Chris64B Comfortable bed and great service
Our stay was the night before sailing out of San Pedro on Princess. We appreciated the underground, secure parking for our car during our cruise and felt the room price was very economical. The shuttle and valet service was excellent. Front desk personnel were very friendly and helpful.
One complaint would be the restaurant. We had dinner on Friday night and service was very slow and we did not receive what we ordered. I ordered a CUP of soup and she brought a bowl and when I questioned it, she said oh well, you can have it.....but then I was charged for the BOWL. Food quality was poor for the money. We had to almost beg for our ticket so we could pay and leave. Service at breakfast buffet was better, but still not Crowne Plaza quality.
Over all we enjoyed our stay and I will recommend this hotel.
25 November 2013
Rated 4.0 out of 5.0 by Birthdaytripper Nicer than expected
I was pleasantly surprised by the quality of the hotel. The staff was very friendly and accommodating. The only problems involved our being locked out of our room a day before we were checking out, necessitating a trip back down nine floors to the front desk at night when we were tired. Some of our party also encountered very slow and incorrect service at the bar one evening. One other minor suggestion: they need to rehang the folding closet doors so you aren't trapped in the bathroom if they are open!
16 November 2013
Rated 4.0 out of 5.0 by Dina1967 Overall a great place to stay
I booked two rooms with breakfast for myself and my coworker for a training we had nearby. The hotel was beautiful, valet was wonderful, checking was simple after a long drive. I was on the executive level which was really nice with a view of the harbor. Everything was clean, room service on time, food was good and I had no issues. However, I told the front desk that my coworker was coming later on and provided his name. The next day I found out they didn't pass on his name to the night clerk and didn't provide him with his breakfast voucher. He ended up eating offsite. I called a few days later to follow up with the front desk manager and I didn't receive a call back.
I would stay here again because overall it was very nice.
15 November 2013
Rated 4.0 out of 5.0 very nice place.Comfortable bed!
The breakfast was $16 and the food was ALL cold. For some people the breakfast was free. I was with a group at the hotel and I didn't get a free breakfast! How come? You also have NO shuttle to the airport. Bummer!
13 November 2013
Rated 4.0 out of 5.0 by HahaKfk wifi connection
Wifi connection is very poor! That is the only negative about this hotel
11 November 2013
Rated 5.0 out of 5.0 by NanBob Stay Here-Quiet, Close to Pier and Clean
Stayed here overnight while awaiting a cruise. They will take you to the cruise ship via van for no charge. Everyone was nice. Rooms were very clean. Bed was great. Quiet. Breakfast buffet was a delight. I would stay here again. Great value for the money.
10 November 2013