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Rated 4.5 out of 5 by 53 reviewers.
Rated 5.0 out of 5.0 by Servicio Excelente Ok, todo estuvo muy bien. Buen servicio y buen ambiente. Comodidad en todo sentido. 03 July 2014
Rated 4.0 out of 5.0 by seguridad cuidar de no dejar nada desatendido en los salones la seguridad del hotel es deficiente y poco colaboradora . 02 July 2014
Rated 5.0 out of 5.0 by Great service Everyone on the staff was friendly and willing to help. Good food and very nice room 25 June 2014
Rated 4.0 out of 5.0 by Excelente Hotel pero el Personal se Gana todos los premios un excelente personal y es poco decir excelente, me parece que el desayuno es demaciado costoso para lo que es y mucho mas para personas como yo que van de reunion y reunion y no tienen quizas el tiempo para degustar todo lo que brindan pero 20 dolares me parece demaciado 24 June 2014
Rated 5.0 out of 5.0 by Nice stay Personnel is accessible and helpful. Conveniently located close to the WTC of San Salvador, close to restaurants and a nice view.... 23 June 2014
Rated 5.0 out of 5.0 by Comodidad y atención adecuada Buen servicio, cordialidad y atención amable de los empleados, comodidad en las habitaciones y muy limpio y ordenado. 17 June 2014
Rated 5.0 out of 5.0 Excelente hotel Excelente servicio, instalaciones y atención. Lo recomiendo para viajes de negocios y de placer. 17 June 2014
Rated 5.0 out of 5.0 by Atención excelente Como cliente del Hotel Crowne, siempre recibo una atención excelente y todas las facilidades sobre cualquier aspecto que necesite. Es un hotel agradable, con excelente comida y rapidez en la atención al cliente 13 June 2014
Rated 5.0 out of 5.0 by The Service and Stay was fantastic From the very beginning, from the check in to my room, to the Executive Lounge and for the setting up of my transportation was great. The Bar and the breakfast is first class. I would recommend this Hotel to all. If you like to get pampered this is the Hotel. I want to thank all the Staff that helped me while visiting San Salvador. 13 June 2014
Rated 5.0 out of 5.0 by pleasure visit We were in town for a wedding. Our stay was brief but very pleasant. 10 June 2014
Rated 5.0 out of 5.0 by Atención y esmero En pocas palabras podría resumir que el personal es un activo importante del hotel, buscando hacer agradable y eficiente la estadía. Camas super cómodas, para un descanso reparador. Internet disponible sin necesidad de clave, en todas las areas y un desayuno buffet muy completo! Recomendado 100% 06 June 2014
Rated 5.0 out of 5.0 by Descanso completo con servicio excelente. Descanso y servicio excelente calidad. Alimentos de muy buena calidad. Personal atento a mis demandas. Seguridad, interna y externa, excelentes. Estacionamientos amplios y variados de lugar. Personal que atiende estacionamientos, muy amables y deseosos de ayudar a los clientes. Debido a que yo llegué en mi automóvil, creo sería conveniente, guardar lugares fijos, en cualquier zona, de los estacionamientos, con el fin de facilitar las entradas y salidas del Hotel. 05 June 2014
Rated 5.0 out of 5.0 by TV Service There were not many english speaking tv channels. Would have preferred to have more selections to choose from. 02 June 2014
Rated 3.0 out of 5.0 by Pesima opcion ejecutiva Increiblemente en 3 días no pude conectarme a internet con una velocidad aceptable para revisar el correo, ni hablar de skype o video llamada. 31 May 2014
Rated 4.0 out of 5.0 by Facilidades en la habitación Dos sugerencias: En un hotel de su categoría y dado el nivel del clima promedio de su ciudad, las habitaciones deberían tener Frigobar o una nevera pequeña. Debería tener un tomacorriente estratégicamente ubicado para hacer uso del planchador, que evite ubicaciones incómodas del burrito de planchado. (Ej. la pared que da entre el baño y la cama o dentro del closet. Mario 31 May 2014
Rated 5.0 out of 5.0 by What a way to end my business trip This hotel was the final one in my three and a half week business trip. By then I was looking forward to getting home to my family. I knew that being a Crowne Plaze it would be nice but I was surprised at just how nice the hotel is. I was lucky enough to get upgraded to the executive rooms which meant access to the executive lounge. This meant complimentary finger food and drinks on an evening and breakfast on a morning. A great way to relax after a days work. The lobby area is very large and airy due to the open design. The outdoor pool was great to either relax by or swim in. The gym is very well equipped and also has towels and chilled water. The service in the bar was fantastic and the food was great too. Some of the rooms look out onto the (inactive) volcano which makes for some very nice pictures. Also if pictures are your thing there are numerous photo opportunities in the hotel grounds where plants and birds are in abbundance. Overall staying here was the perfect way for me to work and relax prior to flying back home to the UK. So a big thank you to all the staff there for making my stay a great one. 01 May 2014
Rated 5.0 out of 5.0 by Rico descanso! Junto con mi esposo nos encantó hospedarnos en Hotel Crowne Plaza, disfrutamos la comodidad de la habitación, la moderna decoración, el trato amable del personal y el desayuno buffette estuvo exquisito. 21 April 2014
Rated 5.0 out of 5.0 by Breezy Open Spaces We recently had a team of 18 stay at the Crowne Plaza. The value for the amenities is excellent. . . Breezy open spaces to lounge, fantastic pool and great little coffee/frozen drink shop. The food is excellent! We had the dinner buffet several times, a great value. The front desk and concierge is very accommodating. No problem getting professional taxi service any time of day. I have stayed at several hotels in San Salvador and this one suites me best. 27 February 2014
Rated 3.0 out of 5.0 by Renovation work at 8.00am on a Sunday? It was difficult to have a good rest after some kind of repairs or renovations started at 8.00am on a Sunday. There was no prior notice of this or even an apology letter in the room the previous night 01 January 2014
Rated 3.0 out of 5.0 by Personal amable, habitación no supero mis expectativas El personal es muy amable y ofrecen toda la asistencia necesaria. En mi caso me ayudaron mucho con un cambio en mi reserva de ultima hora. A pesar que me incluyeron el desayuno y me dieron acceso al piso ejecutivo argumentaron que estaban remodelando por lo que no me podian ofrecer un upgrade en mi habitacion que resulto ser bastante estandar para un platinum elite. Es extraño notar que según la disponibilidad en la pagina de IHG si habian suites disponibles para esos dias. En general una experiencia promedio. 21 December 2013
Rated 5.0 out of 5.0 by Great Service As family we enjoyed stayed at your hotel. We stayed for 8 nights and we didn't have any problems at all during that time. All your staff is so polite. They made us feel at home. We are very happy with the experience to stay at your hotel, we surely will recommend this hotel to our friends. We would like to thank you to all your staff!! 22 November 2013
Rated 2.0 out of 5.0 by Noisy hotel, very crowded. this hotel was very noisy, in the middle of the night and through out the night until the morning. people are helpful. i will not go back to this hotel. 20 November 2013
Rated 4.0 out of 5.0 by ok good hotel, nothing special BIG inconvenient: spa. Not soundproof and hotel music very loud in the corridor (Why?) does not help relax the hotel music should be turned off in that area. 05 November 2013
Rated 5.0 out of 5.0 by Going above and beyond I have visited the property several times within the year. I must say that from the moment I arrive up to the moment I check out, I have always been impressed. The quality of service surpasses all of the standards I have been used to using. If you were looking to stay in a place that really knows how to provide quality service and comfort, look no further! 22 October 2013
Rated 5.0 out of 5.0 by The best hotel of the IHG So far this has been the best hotel from the IHG I have ever stayed on. The girl at the Rewards front desk, the barman, and the bellboy were awesome. The design and the atmosphere were very nice too. 10 October 2013
Rated 4.0 out of 5.0 Continuar con calidad de servicio Suelo visitar el hotel por temporadas largas, por lo que permanezco bastante tiempo en una habitación y el personal de limpieza comienza a descuidar los detalles. Creo que es importante siempre llegar y mirar una habitación con esos detalles para la comodidad, como sabanas, toallas dobladas, etc 25 September 2013
Rated 4.0 out of 5.0 by Confortable all room space All the instalations was very good, restaurantes and swiming pool, the room was very confortable and specially the people atention. 02 September 2013
Rated 5.0 out of 5.0 by Awsome Hotel, Don't even think of staying anywhere else! We travel to El Salvador on busness often. We love this property because from check in to check out, the wholen experience is stress free. The WIFI works great, the rooms have safe's, the A/C is cold, and almost everyone speaks english! They have a great Breakfast Buffett, Great Omlet Chef, nice pool with a beautiful view. There is also a cute cafe for light snacks. I highly reccomend this hotel. The only negative was no refrigerator in rooms, and the treadmills won't keep up with my running pace, but everything else is great. 28 August 2013
Rated 5.0 out of 5.0 by Excellent Service Great hotel, excellent service (especially for Platinum Ambassador: access to Club Floor granted) 27 August 2013
Rated 5.0 out of 5.0 by Concierge made it happen The Concierge, Roberto, Made the stay very pleasant. He welcomed us every time he saw us, he knew our names. He included some taxis as part of the hotel accommodations, going above and beyond what he is required to do. He definitely made the stay worthwhile. The food was good, Variety. My down side was the smell of the pillows, it was kind of musky but everything everywhere kind of had the same smell. 26 August 2013
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