Crowne Plaza Santo Domingo

Hotel Front Desk: 1-809-2210000

Hotel Fax: 1-809-2212020

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Las Americas International Airport (SDQ)

- Distance from hotel: 18.02 MI/ 29 KM West l

- Take the first exit in your left to take W Americas Highway. Continue 22 km, take the Juan Bosh Bridge and at the end of the bridge turn right to take "El Puerto Avenue". Continue onto George Washington Ave. 2.9 km. The hotel is in your right.


Centro de Los Heroes

- Distance from hotel: 0.62 MI/ 1 KM West

- Take West George Washington Avenue 1 km and you will see the Station in your right

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- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Underground or outside car parking and valet service available.

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Hotel Highlights

The Hotel is located in the most important boulevard of the city and just minutes of the historical colonial zone surrounded by a big variety of restaurants, bars and most of the touristic attractions. All rooms are renovated and have the most spectacular view to the Caribbean Sea.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 82 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Comfortable Bed, Crowne Plaza name change, older hotel


22 octubre 2014


Hotel was an Intercontinental. It is aging. Name changed to Crowne Plaza. As a Platinum Elite status, the Crowne Plaza and many InterContinentals typically gives Club Access, not here.
Staff friendly. Room was not yet renovated, aging furniture and rooms.

Posted byHotelStaff
24 octubre 2014
Dear Abcindc, We appreciate your comments. By the moment we have just only one floor close for renovations, the 3rd., but all areas of the hotel have been renovated and the rooms too, from the mattress to the details of the decor and design for your comfortable stay. IHG Rewards Club's members have a Lounge at 14th Floor and the distinguished area in the Front Desk upon arrival. We appreciate your consideration and forward to welcoming on your next visit to Santo Domingo. Sincerely, Venus Balbuena Public Relations Manager
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Muy buen opción en la ciudad


08 octubre 2014

El hotel sigue siendo una excelente opción en Santo Domingo, con buen relación costo-beneficio.
Gran parte de las instalaciones están remodeladas y adecuadas para practicamente a todas las necesidades de los huespedes.
El personal de recepción sigue por encima del promedio, buscando atender a todas las necesidades de los huespedes con verdadero interés.
El punto de atención sigue para el Restaurant que tiene pocas opciones de platos (y muchos demasiadamente elaborados), con imprecisión en los pedidos y fallas en el atendimiento. Sin embargo, sorpreendentemente el Room Service tiene mejor atención. Deben trabajar en revisión del Menu y/o atención al servicio de comidas en el restaurant

Posted byHotelStaff
11 octubre 2014
Estimado WRCAN, Gracias por compartir su comentario, nos sentimos complacidos al saber que usted ha tenido una estadía memorable en el Hotel. Nuestras áreas públicas y las habitaciones han sido remodeladas para ofrecer el mejor descando y confort a nuestros clientes. En relación a sus observaciones en el Restaurante, estaremos pasando estos detalles al Departamento correspondiente y apreciamos sus consideraciones. Gracias por preferirnos y esperamos recibirle en su próxima visita a la Histórica y Cultural Cludad de Santo Domingo. Saludos Cordiales,
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Very Good


26 septiembre 2014


Excellent Hotel, very nice and clean. the staff were very friendly. Free parking and good location.

Posted byHotelStaff
30 septiembre 2014
Dear Angelatino, Thank you very much for your review . We are so glad you enjoyed your stay with us. Our rooms and our people are what makes Crowne Plaza a wonderful place to be. With his experience we headed to become in "Great Hotels Guests Love". Best regards,
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Great location!


25 septiembre 2014


Good hotel, great staff, very clean, good value for your money.

Posted byHotelStaff
13 octubre 2014
Dear AlexB38, Thank you very much for your review. We are so glad that you enjoy your stay with us. We look forward to welcoming you in your next visit to Santo Domingo. Best regards,
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