Crowne Plaza Santo Domingo

Hotel Front Desk: 1-809-2210000

Hotel Fax: 1-809-2212020

Hotel Email: santodomingo@ihg.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Las Americas International Airport (SDQ)

- Distance from hotel: 18.02 MI/ 29 KM West l

- Take the first exit in your left to take W Americas Highway. Continue 22 km, take the Juan Bosh Bridge and at the end of the bridge turn right to take "El Puerto Avenue". Continue onto George Washington Ave. 2.9 km. The hotel is in your right.

Underground

Centro de Los Heroes

- Distance from hotel: 0.62 MI/ 1 KM West

- Take West George Washington Avenue 1 km and you will see the Station in your right

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- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Underground or outside car parking and valet service available.

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Hotel Highlights

The Hotel is located in the most important boulevard of the city and just minutes of the historical colonial zone surrounded by a big variety of restaurants, bars and most of the touristic attractions. All rooms are renovated and have the most spectacular view to the Caribbean Sea.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.4

based on 113 reviews
91%
Recommend This Property
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Ratings Breakdown

113reviews

  • 5 Stars
    71
  • 4 Stars
    25
  • 3 Stars
    11
  • 2 Stars
    3
  • 1 Stars
    3

Cuidado con la cuenta final

By

December 24, 2014

Me cargaron en la cuenta servicios que no correspondían.

Posted byHotelStaff
December 26, 2014
Estimado Paul3544, Agradecemos su comentario y en esta oportunidad nos gustaría obtener mayores detalles acerca del incoveniente con su cuenta. Quisiéramos que nos contacte vía correo electrónico, porque de esta forma podemos investigar por qué hubo diferencias en los cargos de servicios durante su estadía. Sinceramente, Venus Balbuena venus.balbuena@ihg.com Gerente de Relaciones Públicas
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Noisy Hotel

By

December 22, 2014

while all the services were good, I take strong objection the ear bursting music played in the salons on the lobby floor. I do understand that its Navidad time and people are in festive mood. But this does not mean that you will create nuisance for the guests. I had to shift my meeting venue couple of times. There was an instance on saturday when an insurance company was having party where people were over noisy, drinking in the lobby area and couple of them trying their hand on dancing too.
The management should look into this as this does not spek good about your image. The prime concern of the management should be the safety and security of the guests.

On the positive side, excellent room, fantastic bed, excellent view from room, very helpful staff - especially the bell boys and the reception.
Very good food in the restaurant. Well, I have two minor observation in the restaurant:

1. the variety needs to be changed a bit.
2. the waiters/service boys need to show a bit more respect for the guests. the service approach is very casual.

otherwise, the stay was excellent and would definitely return.

Regards
Rajiv

Posted byHotelStaff
December 24, 2014
Dear Rajiv, Thanks for your review and we appreciated that you spent a great stay, the fact remains that you describe in your comments, we ensure to pass all details to Food and Beverage Department. About your observations of noisy Lobby, this a public area for clients and guests, we recommended to you that in other occasion when you required a social activities at the hotel, may enquire to Banquet's office for more comfortable options for your event. In your points about the variety fruits and our menu, the Nabu restaurant will to do some change in it's new options for the next year 2015. We appreciated again your recommendations and we hope to stay at Crowne Plaza Santo Domingo in your next trip to Santo Domingo City. Best regards,
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buen servicio

By

December 12, 2014

club

Excelente que respeten a los fumadores,con buenas instalaciones y hab amplias

Posted byHotelStaff
December 15, 2014
Estimado Gustavo1913, Gracias por compartir su comentario. Nuestro Piso Fumador es el 11 y nos encanta saber que ha recibido un servicio con actitud Profesional y de Respeto. Gracias por su preferencia y ser parte de la Familia IHG. Saludos Cordiales,
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services excellent

By

December 11, 2014

I don't have no complaint, all your employees are very helpful.

Posted byHotelStaff
December 26, 2014
Dear Glilli, Thanks for your review and we love that you spent a great stay at the hotel. For our Staff is very important to bring a quality service with courtesy and professionalism. "Great Hotels Guests Love". We look forward to welcoming you in your next trip to Santo Domingo City. Best regards,
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