Crowne Plaza Santo Domingo

Hotel Front Desk: 1-809-2210000

Hotel Fax: 1-809-2212020

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Las Americas International Airport (SDQ)

- Distance from hotel: 18.02 MI/ 29 KM West l

- Take the first exit in your left to take W Americas Highway. Continue 22 km, take the Juan Bosh Bridge and at the end of the bridge turn right to take "El Puerto Avenue". Continue onto George Washington Ave. 2.9 km. The hotel is in your right.


Centro de Los Heroes

- Distance from hotel: 0.62 MI/ 1 KM West

- Take West George Washington Avenue 1 km and you will see the Station in your right

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- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Underground or outside car parking and valet service available.

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Hotel Highlights

The Hotel is located in the most important boulevard of the city and just minutes of the historical colonial zone surrounded by a big variety of restaurants, bars and most of the touristic attractions. All rooms are renovated and have the most spectacular view to the Caribbean Sea.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 95 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Poor attention to detail


November 18, 2014


The hotel is comfortable, but the staff did not make much effort to fix minor problems despite being advised of the problem four times. When I checked in, the receptionist recognized that I was part of a group, but since I had made a separate reservation, they did not offer the free breakfast extended to other meeting participants. I did not know I was being charged until check-out.

Otherwise, the room and bed are comfortable, and other amenities are as you would expect.

Posted byHotelStaff
November 20, 2014
Dear ViajeroGringo, Thank you for your comment and we regret that you have had problems during your stay in relation to the Check In. We will pass the information to Front Office for evaluating what happened. Thank you for your comments again and look forward to welcoming you on your next visit to the city of Santo Domingo. Thanks for being part to IHG Family! Sincerely,
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hotel crown


November 16, 2014

Me dieron una excelente habitacion.El personal en todas las dependencias con un trato y servicio muy bueno,mucho mejor de lo esperado.

Posted byHotelStaff
November 18, 2014
Estimado Paco1956, Gracias por compartir su experiencia en el Hotel, nos encanta saber que ha recibido un servicio de primera Calidad con los altos Estándares internaciones de la Marca Crowne Plaza. Esperamos recibirle en su próxima visita a la Ciudad de Santo Domingo. Saludos Cordiales,
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Crowne Plaza Gorgeous Views and Comfort


November 11, 2014


I enjoyed my stay at the Crown Plaza. I asked for and got a high level floor room with a gorgeous view of the Caribbean Sea. I saw cruise boats glide by my window, cargo vessels and fishing ships. The room was comfortable and the A/C worked fine. Despite frequent power cuts, the hotel was able to maintain electricity service and the internet because of the high powered diesel generator they have on site. The pool was slightly cooler than I expected and the outdoor jacuzzi was even colder, so I did not use the latter. Overall, I rate the hotel experience very high. My only disappoint was that as an IHG Ambassador, I expected to receive complementary breakfasts and dinner in the Club Lounge but I was told I could not because of the bargain price I was paying for my room. I find that puzzling!

Posted byHotelStaff
November 14, 2014
Dear Anonymous, Thanks for sharing your experience at the hotel Crowne Plaza Santo Domingo. Our view of the pool is one of the best in the City. We look forward to welcoming you in your next trip to Santo Domingo. Thank your for your preference!! "Great Hotels Guests Love". Kind regards,
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Wedding Trip


November 10, 2014


The front desk staff is great. Thanks to Merilyn, who helped me start my great stay.

Harvey at the lobby bar was very kind and helpful. He remembers me each time I visit.

Nelson at the pool bar. His service is above and beyond. The other pool bartender can learn from him. It doesn't hurt to smile.

Room service and the maid who clean my room was the best. Food and service is great. The woman who cleaned my room always smiles and bought me ice when I needed it. She was wonderful.

This hotel has 5-star employees.

Nuba restaurant was wonderful, service great.

The stay would have been perfect if not for the bed. Need to upgrade the bed, sags in the middle.

Posted byHotelStaff
November 13, 2014
Dear Boss302, Thanks for sharing your experience at the hotel Crowne Plaza Santo Domingo and congratulations for your Wedding!. We are specialists in organizing events, conferences and conventions, through personalized service and follow each day until you finish the activity. Our Wedding's Plans allow customers to celebrate the expected arrival with love and pampering. We will pass your words of thanks to our Staff. Thanks again for your preference and recommendation. "Great Hotels Guests Love." Kind regards,
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