Crowne Plaza Shanghai

Hotel Front Desk: 86-21-61458888

Hotel Fax: 86-21-62803353

Hotel Email: cpsha@cpsha.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Hong Qiao Airport (SHA)

- Distance from hotel: 5.59 MI/ 9 KM East l

- Crowne Plaza Shanghai---Yan An Road trestle---G50 highway---Hongqiao International Airport

Pudong International Airport (PVG)

- Distance from hotel: 31.07 MI/ 50 KM South West l

- Crowne Plaza Shanghai --Xinhua Road --South Ruijin Tunnel --Zhonghuan Road -- Huaxia Highway --Pudong Airport

Train
Shanghai Hongqiao Railway Station

-Distance from hotel: 5.59 MI/ 9 KM West

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 20.00 CNY

- Both covered and open-air parking are available and can accomodate up to 100 cars. Parking lot open 24 hours.

Print Hotel Fact Sheet

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Hotel Highlights

The contemporary curved wing at Crowne Plaza Shanghai is an elegant addition and has a Grand Ballroom and our modern Circles Cafe. Book one of the new wing's corner Club rooms for sweeping panoramic windows, which overlook a residential neighbourhood in the French Concession.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 342 reviews
79%
Recommend This Property
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Ratings Breakdown

342reviews

  • 5 Stars
    124
  • 4 Stars
    131
  • 3 Stars
    52
  • 2 Stars
    20
  • 1 Stars
    15

CROWN PLAZA SHANGHAI

By

27 March 2015

The Hotel is pretty central. It is satisfactory for a short stay.

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有待改进

By

26 March 2015

酒店地段非常好,打车出入上海市中心主要地点都非常近。房间实在还是太老旧了,卫生间空间实在太过狭小,浴缸有一些漏水感觉淋浴头也有点太旧了脏脏的。空调的声音和上次入住还是一样的情况声音很大,建议比较介意安静的朋友就要注意了。窗帘有点拉不到位,还是有些漏光。

Posted by HotelStaff
27 March 2015
Dear Guest, 非常感谢您的下榻,并对酒店的点评。对于您入住中不愉快的体验,我们深表歉意!酒店是建于90年代,上海第一家皇冠品牌的酒店,历史悠久。为提高宾客的入住体验,酒店从2010年起逐步对部分楼层进行重新装修,现已有大部分焕然一新。酒店还拥有一座2009年落成的新翼楼宇,设施设备齐全,卫生间宽敞,并配有花洒。房间舒适、清洁。您可在下次入住时亲自体验,另酒店银星楼3楼健身中心,全新打造室内泳池,您也可亲身体验。再次感谢您的点评及惠顾,忠心希望您的再次莅临。如您想进一步与我们交流,欢迎发送邮件至pr@cpsha.com
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Business As Usual

By

25 March 2015

platinumelite

Great check-in and out was absolutely smooth. The ladies in the Executive Lounge have definitely improved their services and connection to the customer. Room was ready and clean as usual. Only area that needs improvement is the "Pick-up at airport" that was a disaster. We had to hunt down our driver (a Crowne Plaza Employee did the talking for us) however, my colleague and I had to walk from terminal 2 all the way to terminal 1 parking area...very disappointed with the paid amount (fee) compared to the service.received. First time that the driver didn't come to pick us up, we had to go to him...please work on this point.

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前台态度很生硬

By

25 March 2015

platinumelite

作为IHG的优悦会白金卡成员,在酒店一再强调我很讨厌房间里有一张空床,我不喜欢双床房。可是,得到的回答是没办法,我们生意很好的,已经预定完了。只有这种房间提供给你。。。我很不满意,生意好就不需要考虑客人感受了,我也是预定的好不好!!!!
你们要知道房间里的空床对你们没什么,可是对我来说,是很重要的,会让我整个入住的心情非常差。。。

Posted by HotelStaff
26 March 2015
Dear Guest, 非常感谢您的入住,并对您入住中不愉快的入住体验深表歉意!酒店预订一般是直接通过广州订房中心预订或是酒店内部预订。通常酒店内部预定会很具体的把客人的需求反馈至前台。关于前台员工态度问题,酒店已进行调查。酒店也会将相关信息反馈至订房中心,并会对员工持续监管、进行相关培训已提供更优质水平服务。再次诚意致谢,我们也衷心希望您的再次莅临,如您想进一步与我们沟通,欢迎发送邮件至pr@cpsha.com
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