Crowne Plaza Shanghai

Hotel Front Desk: 86-21-61458888

Hotel Fax: 86-21-62803353

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Hong Qiao Airport (SHA)

- Distance from hotel: 5.59 MI/ 9 KM East l

- Crowne Plaza Shanghai---Yan An Road trestle---G50 highway---Hongqiao International Airport

Pudong International Airport (PVG)

- Distance from hotel: 31.07 MI/ 50 KM South West l

- Crowne Plaza Shanghai --Xinhua Road --South Ruijin Tunnel --Zhonghuan Road -- Huaxia Highway --Pudong Airport

Shanghai Hongqiao Railway Station

-Distance from hotel: 5.59 MI/ 9 KM West

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- Car Parking Available

- Self-Parking Fee: 20.00 CNY

- Both covered and open-air parking are available and can accomodate up to 100 cars. Parking lot open 24 hours.

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Hotel Highlights

The contemporary curved wing at Crowne Plaza Shanghai is an elegant addition and has a Grand Ballroom and our modern Circles Cafe. Book one of the new wing's corner Club rooms for sweeping panoramic windows, which overlook a residential neighbourhood in the French Concession.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 317 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Aged Hotel with Great Location and Nice Staffs


2015 二月 28


was upgraded to a suite in the old wing, it's an aged room with old stained carpet. breakfast buffet is below average. the executive lounge is closed during chinese new year. however the staff are nice and responsive, hotel location is great.

Posted by HotelStaff
2015 三月 02
Dear 57337, Thank you for taking the time to write your review. We are glad that you like our staff and location. Crowne Plaza opened for business in 1992; design and amenities really have slight different. In order to offer guests warmer living experience, we are constantly updating and improving the facilities and equipment. In this process, there may be some details was not perfect. We are very willing to listen to your valuable suggestions and timely to improve the shortage place. Looking forward to hearing from you next time. Your sincerely, Hotel Team Crowne Plaza Shanghai
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2015 二月 28



Posted by HotelStaff
2015 三月 02
Dear Guest, 非常感谢您的入住,并对酒店提出宝贵建议。对于您入住中不愉快的住宿体验,我们深表歉意。白金会员是可以享受白金会员待遇,至于您所说的,酒店管理层将会就事件进行调查。欢迎饮料,如果您是需要带走,我们会提供一次性纸杯,但不提供玻璃杯具。酒店欢迎水果及甜点是根据不同房型进行安排的,敬请谅解!另酒店初建于90年代,是上海第一家皇冠假日酒店,历史悠久。为了使宾客拥有更好的住宿体验,酒店从2010年起逐步对酒店部分楼层进行重新装修,并焕然一新。除此之外,酒店另一侧是于2009年落成的新翼楼宇,设施设备齐全,配有电梯插卡安全系统,卫生间配有花洒,房间宽敞。酒店拥有良好的地理位置,轨道交通10号线、11号线乘到交通大学站下,步行7分钟即可到达酒店。酒店毗邻徐家汇商圈,附近有许多公交线路能迅速到达中山公园、静安寺等繁华地段。再次感谢您的莅临及对酒店提出的宝贵意见,如您想进一步与我们沟通,欢迎发送邮件至。
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Good location old facility and experienced staff


2015 二月 26

dust on the bottles in mini bar
clean room
small restroom very small!
happy hour is not professional they don't take the bottles of wine and hard drink out of the bar
room service is good

Posted by HotelStaff
2015 三月 02
Dear rock rocky 678, Thank you for choosing Crowne Plaza Shanghai and for taking your time to write a review about us. Our team is committed to provide our guests with the highest quality services and we are pleased to read your comments about our experienced staff and location. We have shared your comments with the team and will reinforce the service trainings to keep offering a great level of service to our customers. Looking forward to welcome you any time soon at Crowne Plaza Shanghai. Your sincerely, Hotel Team Crowne Plaza Shanghai
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Warm Pool!


2015 二月 23

The pool water had been posted on a forum as having the warmest water in Shanghai, which was the main reason for us picking this one for baby to swim in. It was definitely the warmest pool water I've ever been, and we were pretty happy! Baby was pretty happy in the pool!

Posted by HotelStaff
2015 二月 25
Dear Shanghai Expat, Thank you for taking your time to share this warm review about Crowne Plaza Shanghai. Our team is committed to provide our guests with the highest quality services and we glad to know that both you and the baby had good time in our swimming pool. Looking forward to welcome you again in the near future. Your sincerely, Hotel Team Crowne Plaza Shanghai
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