Crowne Plaza Shanghai

Hotel Front Desk: 86-21-61458888

Hotel Fax: 86-21-62803353

Hotel Email: cpsha@cpsha.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Hong Qiao Airport (SHA)

- Distance from hotel: 5.59 MI/ 9 KM East l

- Crowne Plaza Shanghai---Yan An Road trestle---G50 highway---Hongqiao International Airport

Pudong International Airport (PVG)

- Distance from hotel: 31.07 MI/ 50 KM South West l

- Crowne Plaza Shanghai --Xinhua Road --South Ruijin Tunnel --Zhonghuan Road -- Huaxia Highway --Pudong Airport

Train
Shanghai Hongqiao Railway Station

-Distance from hotel: 5.59 MI/ 9 KM West

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 20.00 CNY

- Both covered and open-air parking are available and can accomodate up to 100 cars. Parking lot open 24 hours.

Print Hotel Fact Sheet

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Hotel Highlights

The contemporary curved wing at Crowne Plaza Shanghai is an elegant addition and has a Grand Ballroom and our modern Circles Cafe. Book one of the new wing's corner Club rooms for sweeping panoramic windows, which overlook a residential neighbourhood in the French Concession.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 314 reviews
80%
Recommend This Property
Read All Reviews

Ratings Breakdown

314reviews

  • 5 Stars
    114
  • 4 Stars
    121
  • 3 Stars
    48
  • 2 Stars
    17
  • 1 Stars
    14

Warm Pool!

By

February 23, 2015

The pool water had been posted on a forum as having the warmest water in Shanghai, which was the main reason for us picking this one for baby to swim in. It was definitely the warmest pool water I've ever been, and we were pretty happy! Baby was pretty happy in the pool!

Posted by HotelStaff
February 25, 2015
Dear Shanghai Expat, Thank you for taking your time to share this warm review about Crowne Plaza Shanghai. Our team is committed to provide our guests with the highest quality services and we glad to know that both you and the baby had good time in our swimming pool. Looking forward to welcome you again in the near future. Your sincerely, Hotel Team Crowne Plaza Shanghai
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aged property. will not come back given its price and quality

By

February 22, 2015

platinumelite

The only good about the hotel is its location. The property is not well maintained. The staff is not very professional. The front desk feel like group of kids (Chating very loud on personally stuff while i was checking out). Nothing bonus for being platinum member. By far the worst crowne plaza i hve stayed in china.

Posted by HotelStaff
February 25, 2015
Dear Tomng, Thank you for choosing Crowne Plaza Shanghai and thank you for taking time to write a review about us. We are concerned to learn of the service problem you experienced at the front desk upon checking out. Kindly accept our sincere apologies for any inconvenience caused. Please be rest assured that we will personally communicate this problem with our Front Office department and follow up with corrective actions to avoid further occurrence. I hope this incident has not marred your impression of our hotel, and I truly look forward to welcoming you back in the near future. Your sincerely, Hotel Team Crowne Plaza Shanghai
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IHG compared with Accor

By

February 18, 2015

The reason I stayed at Crown Plaza was to give it a try and to get the fast track to obtain Platinum with my IHG card.
Generally spoken the service was good but the hotel old, F

Posted by HotelStaff
February 25, 2015
Dear Marco-Bangkok, Thank you for taking your time to share this warm review about Crowne Plaza Shanghai. Our team is committed to provide our guests with the highest quality services and it is motivating to know that you are satisfied with our service. Looking forward to welcome you again in the near future. Your sincerely, Hotel Team Crowne Plaza Shanghai
Posted by CustomerCare
February 25, 2015
Dear guest, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Crowne Plaza around. It sounds like we fell below your expectations. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit. Locky L
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感觉有点旧

By

February 13, 2015

platinumelite

这家酒店给我印象就是工作人员都很热情,但是客房实在太旧,布置格局各方面,都是上个世纪的感觉,可能金爵楼会好点吧?
早餐不错,品种丰富
行政酒廊的点心品种也略少

Posted by HotelStaff
February 15, 2015
Dear Guest, 非常感谢您入住上海银星皇冠假日酒店并对酒店进行点评。酒店初建于90年代,是上海第一家皇冠假日品牌的酒店,历史悠久。为了使宾客拥有更好的入住体验,酒店从2009年起逐步对酒店部分楼层进行重新装修。酒店另一侧是2010年落成的新翼楼层,设施设备齐全。您可在下次入住时体验。再次感谢您的莅临,欢迎发送邮件至pr@cpsha.com与我们进一步沟通。
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