Rated 4.4 out of 5 by 31
Rated 5.0 out of 5.0 by ydfzyy 物超所值，价廉物美
02 December 2013
Rated 5.0 out of 5.0 by Eyzhang368 My favorite hotel in Shanghai
Everybody knows there are many good hotels in Shanghai, China, but Fudan Crowne Plaza is my favorite. I love it because the front desk chief staff not only recognized me as a platinum member but also as a familiar guest although it has been a while since I checked in with this hotel last time. I love it because the clean room, the convenient equipment in the bathroom, the quality and delicious food during breakfast and lunch, and convenient location for my business can satisfy my needs very well. Sincere thanks to this hotel and its staff team!
30 November 2013
Rated 4.0 out of 5.0 by Claes Excellent location close to Fudan University
The hotel is very comfortable and generally convenient for a visitor to Fudan University. I have stayed here many times and am generally satisfied with everything.
I have, though, two main concerns that should be addressed by the hotel management:
- The information regarding free internet in the room should be improved to avoid confusion. The oral information was that wifi was free of charge with my booking, while I had to subscribe to a 80 RMB subscription every day during my 7-day stay to get access in reality. Even though it turned out that the oral information was correct, the mismatch with the login instructions was unnecessary and could have been solved in another way.
- At the check-in I was forced to formally pay 3500 RMB through credit card to cover potential minibar expenses. (7x 500). It is OK to secure potential fraud by giving the credit card number, but less OK to formally draw such a large sum from an account, even though it was (on my special request) deducted and verified during the checkout.
25 November 2013