Crowne Plaza Century Park Shanghai

Hotel Front Desk: 86-21-51908888

Hotel Fax: 86-21-51909200

Hotel Email: crowneplaza.centurypark@ihg.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Shanghai Hong Qiao Airport (SHA)

- Distance from hotel: 14.29 MI/ 23 KM East l

- From Hongqiao INTL Airport drive along West Yan’an Rd. then take Yan’an elevated Rd. exit on middle Fujian Rd. then take the East Yan’an Rd tunnel. Drive along Century Ave. turn left on Jinxiu Rd. and turn left on Minsheng Rd. Hotel is on the right.

Pudong International Airport (PVG)

- Distance from hotel: 11.18 MI/ 18 KM North l

- From Pudong International Airport drive along Middle Ring, then take Luo Shan Road. Drive along Century Ave. turn left on Jinxiu Rd. and turn left on Minsheng Road. Hotel is on the right.

Train
Shanghai Railway Station

-Distance from hotel: 8.7 MI/ 14 KM North West

Underground

Middle Yang Gao Road (Line 9)

- Distance from hotel: 0.06 MI/ 0.1 KM

- Turn left on Ming Sheng Road

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Free parking for in-house guests.

Print Hotel Fact Sheet

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Hotel Highlights

For a super fast and fun airport transfer you can't beat the Maglev train. It appears to levitate, as if by magic, above its track as it hurtles the 30km from the airport to downtown Pudong in just 7 minutes. A taxi hop completes the journey to Crowne Plaza Century Park Shanghai.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.2

based on 105 reviews
86%
Recommend This Property
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Ratings Breakdown

105reviews

  • 5 Stars
    57
  • 4 Stars
    27
  • 3 Stars
    10
  • 2 Stars
    8
  • 1 Stars
    3

Good service

By

August 20, 2014

All staffs are nice, they care about my needs, thanks

Posted byHotelStaff
August 28, 2014
Dear Tonysg, Thank you very much for taking time to post your views on the experience you encountered during your stay on our brand website. It will be a pleasure to share these comments with the entire hotel team, they will be further motivated to learn that their combined efforts were of assistance and appreciated. Thank you again for providing us this valuable feedback and our gratitude for choosing Crowne Plaza Century Park Shanghai. We shall look forward to welcoming you back again soon. Sincerely yours, Hotel management
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Great hotel!

By

August 18, 2014

platinumelite

Wireless Internet and A/C needs attention, both were unacceptable.

The food in the Club Lounge during Happy Hour could also be much better.

Posted byHotelStaff
August 21, 2014
Dear valued guest, Thank you very much for taking time to post your views on the experience you encountered during your stay on our brand website. Be assured that your comments regarding wireless Internet services and air conditioning as well as food quality have been taken seriously. The entire management team has been made aware of the issues you encountered and have ongoing meetings to reinforce our commitment to focus on our service levels. We unreservedly apologize for any embarrassment and difficulty these points caused and please be assured that we are taking measures to rectify the issues you have highlighted. Once again thank you for taking the time to pass on your thoughts and hope you would allow us another opportunity to serve you better and enjoy our hospitality as many before have and expressed on this forum. Sincerely yours, Hotel management
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Great Hotel Value for Money

By

August 15, 2014

Great hotel though it was only for one night. However I had two night to another Crowne Plaza Shanghai across the Bund which was equally good and comfortable. Will go back again in the future.

Posted byHotelStaff
August 18, 2014
Dear Tritonxv, Thank you very much for taking time to post your views on the experience you encountered during your stay on our brand website. We truly appreciate value your business and your support not only for our hotel but also for IHG brand. We are glad to learn that the overall product & services met your expectations. We shall strive further in continuing to improve the level of our guest service. Your comments will be shared to the entire hotel team. Once again thank you for choosing Crowne Plaza Century Park Shanghai and providing us this valuable feedback and We truly appreciate your business, value your support and anticipate welcoming you back again soon. Sincerely yours, Hotel management
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對家庭旅遊來說,不太適合

By

August 08, 2014

club

鑑於上次在杭州和南京住過IHG的美好體驗,這次旅遊特地挑選了同集團的酒店住宿,然而卻產生了很大的落差,房型過小根本不適合家庭旅遊,硬是加了一個床,整個空間壓縮,實在毫無度假享受可言.
早餐的用餐環境尚可,然而服務員態度怠慢,要個早餐咖啡都得等候多時,常見到離席餐桌上尚未整理,帶位員也是手一指人就轉身了.
唯一值得稱許的就是憑著IHG會員的身分得到了一瓶飲料和一個生日蛋糕.

Posted byHotelStaff
August 18, 2014
尊敬的Pany, 感谢您选择上海世纪皇冠假日酒店并留下宝贵意见。酒店隶属于洲际酒店集团旗下的皇冠假日品牌,自开业以来一直致力于为宾客提供舒适、安心的入住环境。我们很抱歉此次入住体验并没有达到您的预期,并对您的入住体验制造了诸多不便,这与我们的初衷是不符的。关于您对酒店服务方面的意见,管理层极为重视,我们将针对酒店员工的服务质量方面加强培训力度。针对此次入住问题,也欢迎您发送邮件至gsm@crowneplazacenturypark.com进行反馈。 真诚期待您的再次到来并给予我们一次改正及提高的机会!再次感谢您的宝贵意见,谢谢! 酒店管理团队
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