Crowne Plaza Shanghai Harbour City

Hotel Front Desk: 86-21-20339999

Hotel Fax: 86-21-20339988

Hotel Email: reservation.shgwr@ihg.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Shanghai Pudong International Airport (PVG)

- Distance from hotel: 29.83 MI/ 48 KM North l

Shanghai Hongqiao International Airport (SHA)

- Distance from hotel: 52.82 MI/ 85 KM North West l

- T1:Start from Terminal 1 to S20 Highway, go straight along S2 Highway out of the toll gate and forward to DiShuiLake direction, go straight to the No.3 West Huanhu Road turn right, go straight to the Haigang Avenue turn left . Then go straight to the hotel.

Train
Shanghai Luchaogang Railway Station

-Distance from hotel: 6.84 MI/ 11 KM North West

- Start from Railway Station go onto the South North highway, forward to S20 Highway, go straight to S2 Highway out of the toll gate and forward to DiShuiLake direction, go straight to the No.3 West Huanhu Road turn right, go straight to the Haigang Avenue turn left . Then go straight to the hotel.

Underground

Dishui Lake

- Distance from hotel: 2.3 MI/ 3.7 KM South East

- Go straight the No.1 West Huanhu Road to the Haigang Avenue turn left . Then go straight to the hotel.

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

Print Hotel Fact Sheet

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Hotel Highlights

Crowne Plaza Shanghai Harbour Cityis surrounded by the beautiful Dishui Lake. The hotel owns more than 100,000 sq. m. of the green area and is just close to a yacht club.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.2

based on 93 reviews
78%
Recommend This Property
Read All Reviews

Ratings Breakdown

93reviews

  • 5 Stars
    48
  • 4 Stars
    22
  • 3 Stars
    15
  • 2 Stars
    5
  • 1 Stars
    3

confortable

By

24 October 2014

club

Hotel room is very bright and sunny, overall, nice hotel

Posted byHotelStaff
28 October 2014
Dear Laomei, Thank you for choosing our hotel and taking the time to leave your valuable feedback regarding your recent stay in our hotel. We are delighted to read that you enjoyed your stay here and found the room is comfortable. Looking forward to welcome you back in the near future!
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酒店设计绝佳,环境舒服,

By

22 October 2014

club

位于滴水湖人工岛上,私密性很好,酒店外部环境舒服。就是周边配套太少。阳台非常大,看风景不错。房间内设施一流,就是床太软了,可能自己睡习惯硬床了。

Posted byHotelStaff
27 October 2014
尊敬的Jiayu,非常感谢您选择入住上海滴水湖皇冠假日酒店并在此分享您的入住体验。作为上海唯一的纯岛屿度假酒店,酒店由设计迪拜帆船酒店的ATKINS操刀设计,造型宛如一朵桃花。很高兴您喜欢这里的环境,在此度过一段不错的度假时光。酒店所在的临港新城正处在发展之中,未来会建成购物、娱乐等配套设施。我们衷心期待您的再次下榻!
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位置偏僻,服务态度一般

By

21 October 2014

club

果然和网上所说,前台服务态度很一般,不耐烦,令人尴尬。
晚饭种类挺少的,同价位里面算性价比比较低的了。
出行需要叫车,这个服务还不错。

Posted byHotelStaff
27 October 2014
尊敬的reviewp,非常感谢您选择入住上海滴水湖皇冠假日酒店并在此留下您宝贵的入住反馈。我们很遗憾得知酒店的服务让您感到不甚满意,我们会将您的意见反映给前台部门,加强对新老员工的培训,提高服务质量。最近我们推出许多新的佳肴和自助,欢迎您前来品尝。感谢您对叫车服务的认可。我们衷心期待您的再次下榻,看到我们的改进!
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良莠不齐

By

17 October 2014

入住当晚由于入住区域有顾客在唱K,造成客房内噪声无法忍受,向宾客经理投诉。处理相当迅速,马上给换了其它区域的套房,对此事处理非常满意。我们是2大1小入住,由于是周末六折,包含三份早餐,所以在入住时特地跟前台确认过。第二天早上到餐厅去用早餐时,一位女服务员跟我确认人数,我当时跟她说了2大1小,并说明我的房间含3份早餐。不久后该服务员返回声称我不是住亲子房,只有2份早餐,需另付一份。当时我把周末六折包含三份早餐以及跟前台确认过的情况告诉她,该服务员当时态度生硬,一直板着脸,坚持说她已确认过,要不就让我自己去前台解决。在我的一再要求下才当着我的面打电话到前台,这次终于确认我的房间包含三份早餐。此时该服务员仍然板着脸,毫无歉意,轻描淡写的说可以了,然后就走开了。作为洲际集团的会员,我觉得这件事简直不可思议,一个五星级酒店的服务员,服务态度竟然能达到这个程度,是我入住酒店当中唯一之仅见。

Posted byHotelStaff
22 October 2014
尊敬的music617,非常感谢您周末与家人入住上海滴水湖皇冠假日酒店。官网预订,金卡会员享受周末六折,三份早餐,免费加床及延迟退房待遇。关于您早餐遇到的事情我们深表歉意,我们将会对此事进行调查,加强对员工的培训,增强服务意识。希望此事不会影响您下次出行选择我们酒店,我们真诚期待您的再次下榻,看到我们的改进!
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