Crowne Plaza Shanghai Harbour City

Hotel Front Desk: 86-21-20339999

Hotel Fax: 86-21-20339988

Hotel Email: reservation.shgwr@ihg.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Shanghai Pudong International Airport (PVG)

- Distance from hotel: 29.83 MI/ 48 KM North l

Shanghai Hongqiao International Airport (SHA)

- Distance from hotel: 52.82 MI/ 85 KM North West l

- T1:Start from Terminal 1 to S20 Highway, go straight along S2 Highway out of the toll gate and forward to DiShuiLake direction, go straight to the No.3 West Huanhu Road turn right, go straight to the Haigang Avenue turn left . Then go straight to the hotel.

Train
Shanghai Luchaogang Railway Station

-Distance from hotel: 6.84 MI/ 11 KM North West

- Start from Railway Station go onto the South North highway, forward to S20 Highway, go straight to S2 Highway out of the toll gate and forward to DiShuiLake direction, go straight to the No.3 West Huanhu Road turn right, go straight to the Haigang Avenue turn left . Then go straight to the hotel.

Underground

Dishui Lake

- Distance from hotel: 2.3 MI/ 3.7 KM South East

- Go straight the No.1 West Huanhu Road to the Haigang Avenue turn left . Then go straight to the hotel.

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

Print Hotel Fact Sheet

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Hotel Highlights

Crowne Plaza Shanghai Harbour Cityis surrounded by the beautiful Dishui Lake. The hotel owns more than 100,000 sq. m. of the green area and is just close to a yacht club.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 92 reviews
78%
Recommend This Property
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Ratings Breakdown

92reviews

  • 5 Stars
    47
  • 4 Stars
    22
  • 3 Stars
    15
  • 2 Stars
    5
  • 1 Stars
    3

酒店设计绝佳,环境舒服,

By

2014 十月 22

club

位于滴水湖人工岛上,私密性很好,酒店外部环境舒服。就是周边配套太少。阳台非常大,看风景不错。房间内设施一流,就是床太软了,可能自己睡习惯硬床了。

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位置偏僻,服务态度一般

By

2014 十月 21

club

果然和网上所说,前台服务态度很一般,不耐烦,令人尴尬。
晚饭种类挺少的,同价位里面算性价比比较低的了。
出行需要叫车,这个服务还不错。

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良莠不齐

By

2014 十月 17

入住当晚由于入住区域有顾客在唱K,造成客房内噪声无法忍受,向宾客经理投诉。处理相当迅速,马上给换了其它区域的套房,对此事处理非常满意。我们是2大1小入住,由于是周末六折,包含三份早餐,所以在入住时特地跟前台确认过。第二天早上到餐厅去用早餐时,一位女服务员跟我确认人数,我当时跟她说了2大1小,并说明我的房间含3份早餐。不久后该服务员返回声称我不是住亲子房,只有2份早餐,需另付一份。当时我把周末六折包含三份早餐以及跟前台确认过的情况告诉她,该服务员当时态度生硬,一直板着脸,坚持说她已确认过,要不就让我自己去前台解决。在我的一再要求下才当着我的面打电话到前台,这次终于确认我的房间包含三份早餐。此时该服务员仍然板着脸,毫无歉意,轻描淡写的说可以了,然后就走开了。作为洲际集团的会员,我觉得这件事简直不可思议,一个五星级酒店的服务员,服务态度竟然能达到这个程度,是我入住酒店当中唯一之仅见。

Posted byHotelStaff
2014 十月 22
尊敬的music617,非常感谢您周末与家人入住上海滴水湖皇冠假日酒店。官网预订,金卡会员享受周末六折,三份早餐,免费加床及延迟退房待遇。关于您早餐遇到的事情我们深表歉意,我们将会对此事进行调查,加强对员工的培训,增强服务意识。希望此事不会影响您下次出行选择我们酒店,我们真诚期待您的再次下榻,看到我们的改进!
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服务需要改进

By

2014 十月 16

酒店硬件和周边环境不错, 但服务一般,需要改进, 不知是不是因为国庆节假日, 部分员工服务态度略显不耐烦. 这是在其他同级别酒店从来没有遇见过的.

Posted byHotelStaff
2014 十月 20
尊敬的candy111,非常感谢您入住我们酒店并抽空在此留下您宝贵的反馈信息。很高兴您对酒店的硬件和环境感到满意,同时非常抱歉酒店的服务让您感到不甚满意。我们会将您的意见反映给各个部门,定会以更严格的要求加以改进。期待您下次光临下榻之时定能有所改观!
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