Crowne Plaza Shanghai Harbour City

Hotel Front Desk: 86-21-20339999

Hotel Fax: 86-21-20339988

Hotel Email: reservation.shgwr@ihg.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Shanghai Pudong International Airport (PVG)

- Distance from hotel: 19.88 MI/ 32 KM North l

- Start from the Airport to S32 Hwy. out of the toll gate and forward to DiShuiLake direction, go along the Jungang Rd. to the Lianggang Ave., then turn right to the Lingang Ave., go straight to the Huanhu West No.1 Rd., and go along to the hotel.

Shanghai Hongqiao International Airport (SHA)

- Distance from hotel: 52.82 MI/ 85 KM North West l

- T1:Start from Terminal 1 to S20 Highway, go straight along S2 Highway out of the toll gate and forward to DiShuiLake direction, go straight to the No.3 West Huanhu Road turn right, go straight to the Haigang Avenue turn left . Then go straight to the hotel.

Train
Shanghai Luchaogang Railway Station

-Distance from hotel: 6.84 MI/ 11 KM North West

- Start from Railway Station go onto the South North highway, forward to S20 Highway, go straight to S2 Highway out of the toll gate and forward to DiShuiLake direction, go straight to the No.3 West Huanhu Road turn right, go straight to the Haigang Avenue turn left . Then go straight to the hotel.

Underground

Dishui Lake

- Distance from hotel: 2.3 MI/ 3.7 KM South East

- Go straight the No.1 West Huanhu Road to the Haigang Avenue turn left . Then go straight to the hotel.

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

Print Hotel Fact Sheet

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.2

based on 128 reviews
81%
Recommend This Property
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Ratings Breakdown

128reviews

  • 5 Stars
    64
  • 4 Stars
    33
  • 3 Stars
    22
  • 2 Stars
    5
  • 1 Stars
    4

完美的入住体验

By

2015 三月 24

非常完美的一次度假体验。

周一比较晚到达酒店,竟然非常惊喜地先收获了前台给到的房间升级,直接入住suite。

一早就有朋友入住过滴水湖皇冠,自己之前和太太也住过南汇嘴智选,然后到滴水湖皇冠来用过自助晚餐,知道这是非常漂亮的酒店,风景也非常棒。 没想到一进房间,哇,那个湖景衬着套房现代简约又不失豪华感的装修,真的是令人心旷神怡,顿时有了非常好的心情。

其他的也都符合假日酒店一贯的标准,员工也都非常有礼貌。

早餐也还是不错的。

最满意的是景色,还是房间的氛围。 以及能够给到的会员的礼遇。
希望很快有机会再来住一次。 非常完美的度假体验。 赞一个!

Posted by HotelStaff
2015 三月 25
尊敬的住客,非常感谢您选择入住上海滴水湖皇冠假日酒店。我们很高兴获知周一您在这里获得一次完美的度假体验,并对酒店的环境、房间、早餐和服务感到满意。作为上海唯一的纯岛屿度假酒店,酒店位于上海东南角滴水湖南岛上,四面环水,坐拥南岛10万平方米的花园绿地,景色怡人,非常适合度假休闲。我们真诚期待您的再次下榻!
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提高前台服务质量

By

2015 三月 20

platinumelite

前台服务人员很不热情,感觉很冷淡。连基本的问候,礼节性的笑容都没有。让客人感觉很不舒服。回答客人的疑问,很不耐心。前台接待人员的素质和酒店的档次完全不符合。

Posted by HotelStaff
2015 三月 23
尊敬的住客,非常感谢您的入住并在此留下宝贵的点评意见。我们很抱歉看到前台的服务让您感到不甚满意,您的意见已经反映到前厅部门,酒店领导层对此非常重视,我们会继续加强对员工的培训,提高服务质量。再次对您感到万分抱歉,期待您的再次光临看到我们的改进!
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舒适

By

2015 三月 12

酒店所处的环境好,酒店内的装饰也比较时尚。自助早餐品种较多,服务员响应及时。房间舒适,适合于休闲度假。

Posted by HotelStaff
2015 三月 13
尊敬的住客, 非常感谢您选择入住上海滴水湖皇冠假日酒店!我们很高兴获得您对酒店的好评和称赞,得知您对酒店的环境、设施、早餐、房间和服务都感到满意,我们的整个酒店团队都感到非常开心!我们会继续努力为您带来优质度假体验,期待您的再次光临!
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整体不错,细节方面有待提高

By

2015 三月 03

platinumelite

作为行政楼层的房间,客房不应该出现如此多的问题,希望维修保养能及时。
客档管理有待提高,我们此次入住3天,第二天是同住人的生日,但是酒店没有任何的致电或慰问,在上海同级别酒店入住是就感受到了酒店的关怀,作为度假酒店,客人本来就是休闲度假的,希望这方面能有待提高,一个电话也能让客人有宾至如归的感觉。

Posted by HotelStaff
2015 三月 05
尊敬的住客,非常感谢您选择入住上海滴水湖皇冠假日酒店!感谢您对我们的细节部分提出的非常宝贵的建议,我们已将您对服务细节及质量的建议在各管理部门进行分享和跟进。宾客的满意一直是我们追求的不懈动力,我们会竭尽所能改进不足,给您一个完美的度假空间。真诚期盼您的下次光临!
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