Rated 3.3 out of 5 by 25
Rated 2.0 out of 5.0 by Porks Bad customer service
5* hotel? What a joke. This hotel should not bear the Crowne Plaza name. The staff are badly trained, their English is mostly bad. The Club Room staff were unhelpful and not interested in us. We had to look for someone to cook our eggs at breakfast. No milk available for coffee other than at breakfast. Smoking was allowed in the bar even though there is a large notice saying it is against the law to smoke in public areas. The manager refused to do anything, just told us to go to the Club Room for a drink - no drinks available at 11pm. Rotten fruit in the room and the reception staff did not understand why we complained.
01 February 2014
Rated 4.0 out of 5.0 by beijing小飞哥 酒店确实比较老了，但是服务确实不错
27 January 2014
Rated 3.0 out of 5.0 by 棉花糖1028 感觉一般，有点小失望
15 January 2014
Rated 3.0 out of 5.0 Crowne Plaza Shenyang Zhongshan
Stayed for an extended time around 5 weeks.
Pretty good breakfast buffet. Good variety. Lots of space and clean. Asian and Western food. Bacon was soggy though, I wish they could make crispy bacon. Nice fitness center that is almost fully equipped except for a squat rack. First room I had was good for cleanliness and space. Good pillows and bed. Nice desk for work, walk in closet, bathtub and separate shower, couch and all of the other other standard amenities. One downfall is that I could not open the windows because the room was hot even with the heating off (in Nov). In December the room temperature was ok. Another problem is that on the 20th floor you could hear the service staff walking around with their hard shoes on the (probably) tile floor at around 6 am every morning. You could also hear them pushing stuff around on the ground. Wish they would wear soft soled shoes and carry things instead of dragging them. The second room I got was also on the 19th floor. It smelled funny.
17 December 2013
Rated 5.0 out of 5.0 服务很好
03 December 2013
Rated 4.0 out of 5.0 by Zhenghao cold room and decorating smell
1.cold room, Celsius is 23,too low.
2.decorating smell in room.
03 December 2013
Rated 3.0 out of 5.0 by fayun 很一般的酒店
01 December 2013
Rated 4.0 out of 5.0 by guoguo 还可以吧
24 November 2013