Crowne Plaza Shenzhen Longgang City Centre

Hotel Front Desk: 86-755-33181888

Hotel Fax: 86-755-33210000

Hotel Email: crowneplaza@cplonggang.com

Check In: 2:00 PM | Check Out: 12:00 AM | Local Time: 7:30 PM


Airport
Shenzhen Bao'an International Airport (SZX)

- Distance from hotel: 31.07 MI/ 50 KM South West l

- Drive Southeast on Guangshen G15 highway for 38km, turn to Jihe highway G25 for 5km, Turn to Shuiguan highway S28 for 2km to Longgang city centre, turn to Longxiang Avenue for 5km, turn left to Jianshe Road, The hotel on your right.

Hong Kong International Airport (HKG)

- Distance from hotel: 74.56 MI/ 120 KM South West l

- Enter Shenzhen from Huanggang Border, take Huanggang road, Turn to Nanping Express Way. Turn to Shuiguan Highway (S28) to Longgang city center, turn to Longxiang Avenue for 5km, turn left to Jianshe Road, The hotel on your right.

Guangzhou International Airport (CAN)

- Distance from hotel: 105.63 MI/ 170 KM North West l

- Drive Southeast on Guangshen (G15) highway to Shenzhen, turn to Jihe Highway (S25), Turn to Shuiguan Highway (S28) for 2km to Longgang city center, turn to Longxiang Avenue for 5km, Turn left to Jianshe Road, the hotel on your right.

Train
Luohu Train Station

-Distance from hotel: 19.88 MI/ 32 KM South

- Along Qingping Expressway to Shuiguan Expressway direct to Longgang Exit Pass Longgang Toll Gate along Longxiang Avenue and Hotel on your left hand side.

Underground

Longcheng Square

- Distance from hotel: 0.31 MI/ 0.5 KM North East

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Complimentary Parking Available for In House Guest Only

Print Hotel Fact Sheet

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Hotel Highlights

Triple-sheeted beds with four pillows and two mattress, separate bath tub and shower make you feel right at home with a sweet sleep. Free high speed, wired and wireless Internet access, and spacious work desk make doing business more productive and less stressful. New ihome alarm clock and Harman Kardon sound system create an excellent relaxed atmosphere for you.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.3

based on 231 reviews
90%
Recommend This Property
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Ratings Breakdown

231reviews

  • 5 Stars
    136
  • 4 Stars
    60
  • 3 Stars
    21
  • 2 Stars
    4
  • 1 Stars
    10

Exceptinal service

By

January 28, 2015

I have stayed at many other hotels and this one surpassed all other. They truly understand the value of great customer service.

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China Trip

By

January 27, 2015

club

Excellent hotel--I've stayed here many times in the past and will continue in the future. I travel to China 3 to 4 times a year and I would never consider staying anywhere else when I'm in this area. The staff is excellent. Lillian in the lounge area is highly customer focused. She's truly an asset to this hotel. The entire staff has always done a great job in addressing my needs. I generally check out at around 6:00 am. I do wish there were more staff available at the front check for the customers that check out early. During my visit there was only one person checking guests out and I had to wait about 10 min. other than that, my stay was excellent.

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Comfortable Retreat

By

January 25, 2015

club

My room was very comfortable with fresh fruit delivered daily. The wireless service worked reliably albeit somewhat slowly at times. The included breakfast was superior with multiple fresh squeezed juices and many different made to order options.

There is a small park within walking distance of the hotel but otherwise the area within walking distance is almost entirely industrial.

Posted byHotelStaff
January 27, 2015
Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre. You comments are truly appreciated. Our mission is to make sure all guests in our hotel could feel at home and your pleasant experience in our hotel last time reflects that our staffs are doing the right thing. We will continue high quality productions and service to satisfy every guest. Sincerely look forward to seeing you in our hotel soon. Best Regards.
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Big problem

By

January 20, 2015

I'll get to my main complaint first then mention the hotel itself.

When I checked out I said I wanted to pay in RMB as my IHG Chase card does not charge foreign transaction fees and uses near wholesale rate. The woman said no problem and when I signed the receipt I saw the price in RMB. The next day upon closer examination of the charge slip I noticed on the bottom it gave an amount in U.S. Dollars. After checking with Chase, sure enough, they charged me in U.S. dollars at an inflated rate.

I contacted IHG customer service to complain and they said the hotel would respond to me. Nothing. Even after a second try, nothing. So it seems this hotel does not value their customers. Even their Platinum one's.

In regards to the hotel, it's a decent CP located FAR from the city center. However, the rate is lower because of that.

The breakfast pre-paid at 80 RMB is a great deal.

There are also some restaurants right behind the hotel

That being said, I will NEVER stay at this hotel again!

Posted byHotelStaff
January 27, 2015
Dear Guest, Thank you for staying in Crowne Plaza Shenzhen Longgang City Centre and your comments are really appreciated. We are so sorry about your unpleasant experience when you stayed in our hotel. We attach great importance to the matter, and will follow-up to fight to give you a satisfactory reply. Our mission is to make sure all guests in our hotel could feel at home , We will continue high quality productions and service to satisfy every guest. Our sincere apologies again! Best Regards.
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