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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

3.9

based on 282 reviews
81%
Recommend This Property

Ratings Breakdown

282reviews

  • 5 Stars
    107
  • 4 Stars
    101
  • 3 Stars
    38
  • 2 Stars
    21
  • 1 Stars
    15

Poor Dining

By

18 April 2016

The hotel room was very modern and comfortable however the restaurant was extremely noisy and service was disappointing...
also,
the shuttle service from the hotel to the airport was late, made a stop at another hotel property and the driver did not help guests/passengers load and unload their bags

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Just OK For one night

By

18 April 2016

not on airport, requires shuttle or taxi, rooms small but OK. there was no AC in my room.

Breakfast very basic, staff uninterested so I left as soon as I could

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warm welcome and great sleep

By

14 April 2016

great hotel, great staff and - unusually for me in a hotel - I had a great night sleep.

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soggiorno di lavoro

By

12 April 2016

club

ottimo nel suo complesso sia il servizio dell'hotel che quello del ristorante, forse le corse dello shuttle bus dovrebbero essere di più.

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A good, quiet, clean and friendly airport hotel

By

11 April 2016

club

This is one of the few Italian hotels where they serve a really good breakfast.

I have stayed in this hotel since it opened, between 4-6 times per year.

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comfort

By

09 April 2016

club

Excellent place to stay on the last night of our tour in that it was close to the airport. Our final meal of the tour was very good.

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Pernottamento Crowne Plaza Malpensa

By

07 April 2016

Ottimo rapporto qualita' / prezzo, personale molto cortese

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Great stay

By

30 March 2016

platinumelite

I only stayed one night but everything there was very good.

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Better than expected

By

30 March 2016

platinumelite

a few reviews gave me pause to reserve at this location. The location is near airport is reason for stay. The rear of the hotel is not very inviting. Front and interior is very nice. Staff was pleasant food in restaurant was much better than expected. As an American, the breakfast offerings are different.
The only problem encountered involved the Italian regulation of heating/cooling. Room temp. was warmer than I like during the night.

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Mailand 220316

By

29 March 2016

club

Während meines Aufenthalts im Hotel habe ich mich sehr wohl gefühlt. Das Personal war sehr freundlich und hilfsbereit. Alles super!

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Naples to Milan

By

28 March 2016

club

Trip to Italy....Naples to Milan

Excellent Hotel, the wait service was a bit poor that night...or at lease only one person.

Everything else was GREAT. We had been travelling for 8 days, it was nice to have a hotel with several channels that speaks English. Thank You

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Not impressed

By

21 March 2016

club

few available services, small showers, and poor elevators.

Posted byHotelStaff
24 March 2016
Dear sparky1870, thank you for sharing your feedback with us. We are sorry that you fond our services less than satisfactory and our shower smaller that expected. Referring your comment regarding elevators it would be nice what you mean exactly for poor, we wonder if did you contact the reception to explain the problem? We remain at your disposal for further assistance and hope to host you again in the future. Best regards, Laura B. Guest Relations.
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