Crowne Plaza Springfield

Hotel Front Desk: 1-217-5297777

Hotel Fax: 1-217-5296666

Hotel Email: rross@cpspringfield.com

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Abraham Lincoln Capital Airport (SPI)

- Distance from hotel: 8 MI/ 12.87 KM North West l

- Complimentary shuttle available

- A complimentary shuttle van is provided for guests that need transportation to and from the airport.

Train
Amtrak

-Distance from hotel: 4 MI/ 6.44 KM North West

- www.mapquest.com

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- Car Parking Available

- Complimentary Daily Self-Parking

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 517 reviews
82%
Recommend This Property
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Ratings Breakdown

517reviews

  • 5 Stars
    238
  • 4 Stars
    137
  • 3 Stars
    75
  • 2 Stars
    47
  • 1 Stars
    20

Great Hotel for Meetings/ Conferences

By

May 20, 2015

club

I really enjoyed my over night stay...I was very comfortable. I wish I could take the bed home with me. The showers was so relaxing. Customer Service was very polite and professional. Loved It.

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Rooms need upgrading.

By

May 18, 2015

club

Our room was great compared to friends that also stayed there. Two couples had to have maintenance come in and replace their thermostats to make the A/C work. One couple checked in to find the window open and could not get it to close.
Our biggest complaint was the faucet in the sink. You had to keep playing with it to get it to stop dripping water. Like I said the rooms need upgrading.

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Good hotel questionable resteraunt experience

By

May 15, 2015

club

Pleasant staff, but did not reserve rooms promised. Service at breakfast was poor. Food not hot.

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Attention to detail is needed.

By

May 15, 2015

platinumelite

The drain plug in the Jacuzzi tub in the bathroom was broken and the tub would not hold water. Called and had it fixed. Bed side table light was about to fall apart. It was loose and wobbled. There was not enough room between the desk/chair and the sofa and the left arm on the chair was broken. The window glass in the room was/were dirty and finger/hand printed. The window ledges in the room were dusty/dirty. There was a long dark color hair on the master bathroom floor. (my wife has blond hair and mine is very short) The distance from the bed to the TV was to great for the size of TV in the room. In the pool and hot tub area it was as if the water to the two were reversed. The pool water was warm and the water in the hot tub was cold, cool at best. The drinking glasses in the Mahogany bar were dirty and water marked. After almost finishing a glass of water I observed something stuck to the inside of the glass and told the bartender James who offered another glass which I declined. I have stayed here many times and will stay again. The hotel is being renovated a I believe all area of concern will be corrected. Enjoy your stay!

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