Crowne Plaza Gold Tower Surfers Paradise

Hotel Front Desk: 61-7-55929900

Hotel Fax: 61-7-55929994

Hotel Email:

Check In: 2:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Coolangatta (OOL)

- Distance from hotel: 12.49 MI/ 20.1 KM South l

- From Coolangatta Airport, head north-west towards Longa Avenue Continue straight onto Longa Avenue At roundabout take 2nd exit onto Terminal Drive Slight left onto Gold Coast Highway Slight Right onto Gold Coast Highway Make a u-turn at Wharf Road Crowne Plaza Surfers Paradise

Brisbane (BNE)

- Distance from hotel: 52.82 MI/ 85 KM North l

- Head south Slight right towards Airport Drive Merge onto Moreton Drive Take the ramp to M1/Gateway Motorway Take Pacific Motorway/M1 Gold Coast exit Take Exit 66, Smith Street exit towards Southport Turn right onto Gold Coast Highway Destination will be on left


-Distance from hotel: 7.08 MI/ 11.4 KM North West

- Head east, turn left onto Boulton Road, turn left onto Nerang-Broadbeach Rd/State Route 90, turn left onto Birmingham Rd/State Route 4, continue to follow State Route 4, At the roundabout, take the 3rd exit onto Ashmore Rd/State Route 24 Go through 1 roundabout, slight right to stay on Ashmore Rd/State Route 24, Turn right onto Gold Coast Highway for 1km, Hotel will be on your left.

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Valet Parking Fee: 20.00 AUD

- Complimentary undercover parking.

Print Hotel Fact Sheet

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 196 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Very handy to get around


21 January 2015

Made the most of the new tram stop directly out the front of the hotel, made getting around so much easier and even enjoyable.

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Awful experience


15 January 2015

The worst experiences have ever had in 25 yearsofcoming to the Gold Coast. The hotel treated me terribly when I arrive and will never be back to Crown Plaza again and have recounted my CrownPlaza experience with many people.
Facilities are fine but the overall experience was Deplorable.

Posted byHotelStaff
19 January 2015
Dear Glen P, Thank you for sharing a review about your recent stay. I am very disappointed to read you had a poor experience and would love the opportunity to contact you. Please email me on or call 07 5592 9900 and would treasure your detailed feedback. Ian Pirodon General Manager
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Great place. Super balcony. Friendly staff


15 January 2015

Super to have a balcony if you smoke.
Not many places make you fill welcome anymore.

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Very bad


13 January 2015

Not happy with the stale smell and dusty room and staff coming in and adding furniture and re-arranging room.

Posted byHotelStaff
15 January 2015
Dear Chris & Amanda, Thank you taking the time to give us your feedback via our online portal following your recent stay with us. I am most disappointed to hear that we failed to meet your expectations during your stay. I would like to offer you my most sincere apologies for the issues you've mentioned and rest assure I'll be personally following up with my room attendants regarding the stale smell in your room, this is inexcusable and I appreciate you bringing this to my attention. In regards to staff coming in and adding furniture, I understand this must have disturbed your stay, to accurately follow up with my team I would appreciate some further information, please don't hesitate to email directly. Danielle Maitland Housekeeping Manager I look forward to hearing from you soon. Many thanks, Danielle
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