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Rated 4.5 out of 5 by 87 reviewers.
Rated 5.0 out of 5.0 by 服务一流,环境美妙! 环境是没话说的,湖景让人陶醉!酒店设施一流,环境优雅静怡,给人极其舒适的体验。工作人员的责任感极高,客人遗忘的贵重物品和小物件都原封不动的归还!总体感觉极好,近乎完美! 25 February 2014
Rated 4.0 out of 5.0 by 硬件设施好,服务一般 由于商务原因入住于苏州中茵。但是给我的感觉没有想象中那么好。首先在前台办理入住时前台人员在未入住的情况下婉言拒绝了我的换楼层的请求(贵酒店最高8层我住3层,而解释是贵酒店高层为行政楼层,难道3层之上全是行政楼层???)进入房间后由于个人原因用了面纸巾,谁知抽了2抽就没有了,次日早上去早餐,不仅没有服务员领位连咖啡喝茶水都没有人询问。总而言之就是硬件设施好,服务非常一般,及不上苏州其他任何一家五星酒店! 25 February 2014
Rated 4.0 out of 5.0 by . /. Ich habe den Aufenthalt genossen. Guter Service und angenehmes Ambiente. 24 February 2014
Rated 5.0 out of 5.0 by 服务一流,环境一流 在金鸡湖边上,景色相当不错。设施维护的不错。 酒店的服务设施非常好。 周边的餐饮和商业比较少,开车出行非常方便。 23 February 2014
Rated 3.0 out of 5.0 by 床铺舒适,但是有点软,客房服务一流 枕头太高,感觉有些不习惯,床铺舒适,但是有点软,客房服务一流,特别是餐饮部的客房服务,太棒了,非常喜欢,为了这点还会入住这家酒店。 20 February 2014
Rated 5.0 out of 5.0 不愧为全国最好的皇冠假日之一 情人节用中华梦想免费房入住苏州中茵皇冠假日,对这家早有耳闻,可惜一直入住对岸的洲际,未能成行。到店已是晚上10点30分,前台就一位工作人员,在前面只有一位客人的情况下等候了20分钟,稍有些久。大堂环境很好,酒店整体多运用游轮元素,外形也像一艘即将驶入金鸡湖中的游轮,非常有特色。客房干净整洁,阳台面湖和东方之门,景色优美。客房设施维护较好,许多小细节很贴心,除了电源插座较少外。酒店给予高级会员待遇,行政酒廊湖景无敌。 17 February 2014
Rated 5.0 out of 5.0 by 服务亲切 金鸡湖畔的这家酒店整体感觉既符合商务活动,也不失家庭旅行的温馨.由于还是春节期间,大堂的氛围非常喜庆,住宿也令人非常满意. 17 February 2014
Rated 5.0 out of 5.0 房间舒适,环境很好 春节期间带小朋友入住,赠送的毛绒马很可爱,小朋友睡觉都抱着。春节期间工作人员可能偏少,早餐的客人又非常多,等待就餐的队伍很长,感觉酒店对早餐人数估计不足,场面有些吵喳。 16 February 2014
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