Crowne Plaza MEXICO NORTE TLALNEPANTLA

Hotel Front Desk: 52-55-52289500

Hotel Fax: 52-55-52289528

Hotel Email: recepcion@cptlalnepantla.com

Check In: 3:00 PM | Check Out: 1:00 PM | Local Time: 7:30 PM


Airport
Apto Internacional de la Cd. de México (MEX)

- Distance from hotel: 13.67 MI/ 22 KM South East l

- Take Viaducto Miguel Aleman until the gate to Periferico Norte Queretaro, get inside Periferico (Blvd Adolfo Lopez Mateos) take Sotelo left side going to Queretaro/Periferico Norte, then incorporate at Periferico Blvd Manuel Avila Camacho until santa Monica, take the gate to Sor Juana Ines de la Cruz, and the turn to right on Roberto Fulton

Apto Internacional de la Cd de Toluca (TLC)

- Distance from hotel: 45.24 MI/ 72.8 KM North East l

- Take to the north on Blvd Aeropuerto direction Calle 5, turn to the left to Miguel Aleman Valdez,, take Federal Highway Lecheria Naucalpan to take highway Toluca Mexico, get out on Via Dr. Jimenez Cantu and get to the left on Adolfo Ruiz Cortines direction to Periferico direction to Queretaro, inside Periferico get out on Santa Monica´s gate to Sor Juana, then turn right on Roberto Fulton

Underground

El Rosario & Polytechnical National Inst

- Distance from hotel: 3.11 MI/ 5 KM North

- Incorporate to Presidente juarez until Mario Colin, then turn left and take Mario Colin Direction Atizapan then turn right on Roberto Fulton

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 15.00 USD

- Valet Parking

Print Hotel Fact Sheet

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Hotel Highlights

This beautiful and modern hotel in Tlalnepantla features 12 meeting rooms, restaurant, lobby bar and a good variety of guestrooms and suites for all kind of travelers. Crowne Plaza Mexico Norte-Tlalnepantla is the smart choice for a traveler that wants practicity and comfort. Don’t forget to ask front desk about the Crowne Plaza Sleep Advantage program, to make your stay even better.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.6

based on 79 reviews
66%
Recommend This Property
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Ratings Breakdown

79reviews

  • 5 Stars
    29
  • 4 Stars
    15
  • 3 Stars
    17
  • 2 Stars
    14
  • 1 Stars
    4

Be aware, currently under renovation!

By

februari 24, 2015

club

When booking there was no information regarding the state of the hotel. The whole hotel is currently under renovation and it is a mess. The bar / lobby areas are fully closed off. The whole hotel is covered in a layer of dust and there will be a lot of noise everyday including weekends. There doesn't seem to be any warning provided for this, or any indication of prices being changed to take this into account.
Also, the restaurant is poor at best, the food looks different everyday even if you order the same thing.
Be aware that if using the hotel laundry they may hold your clothes as ransom and not inform you.
I live in hotels as I travel for business a lot. I will not be staying here again.

By far the worst hotel I have ever stayed at.

Posted by HotelStaff
februari 27, 2015
Receive a friendly greeting! Thank you for staying with us, let me thank you for be an IHG Rewards member . Thank you for the time that you took to give us your comments and to whom it will be given tracking, I ask an apology for the inconvenience of remodeling and the service of the hotel too. We are working to provide more modern facilities. We hope you can provide an opportunity to get back to serving. Best regards Pablo P. Front office manager
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Atención pesima

By

februari 13, 2015

club

Atención a grupos pesima, servicio de room service no llegan los pedidos. Recepción deficiente

Posted by HotelStaff
februari 17, 2015
Reciba un cordial saludo! Muchas gracias por sus comentarios y por el tiempo tomado a estos mismos y que seran tomados muy en cuenta, agradeciendole ser miembro IHG Rewards. Solicito de usted una sincera disculpa por los inconvenientes durante su estancia su estancia. Espero nos pueda brindar nuevamente la oportunidad de poderle servir. Tenga una excelente tarde. ATTE. Pablo P. Gerente División Cuartos.
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Decoration

By

februari 09, 2015

Rooms needs to be re-decorated. Junior suites decoration at the Lancaster Toluca are amazing.

TV does not rotate in to the desk direction and not able to connect to the computer.

Posted by HotelStaff
februari 10, 2015
Receive a friendly greeting! Thank you for staying with us, let me thank you for be an IHG Rewards member. We are in remodeling to provide more modern facilities, I assure you a pleasant surprise. It was a pleasure to serve you and hope you back with us soon. Best Regards Pablo P. Front Office Manager.
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MALA CALIDAD EN EL SERVICIO DEL PERSONAL

By

februari 03, 2015

club

REALMENTE EL PERSONAL DEL BAR Y RESTAURANTE EN LA NOCHE Y POR LA MAÑANA DEJA MUCHO QUE DESEAR SU ACTITUD Y MAS NOTORIO POR LE VALOR DE LA HABITACIÓN QUE COMPARADO CON OTROS DE MENOR PRECIO PERO MUCO MEJOR EL TRATO DEL PERSONAL SOY AGENTE DE VENTAS Y 5 DÍAS A LA SEMANA ESTOY HOSPEDADO EN ALGÚN HOTEL DE TODOS LOS ESTADOS DE LA REPÚBLICA INCLUSO EN EL EXTRANJERO Y LA VERDAD ES SERVICIO DEL PERSONAL ME DIO MUY MALA IMPRESIÓN ESPERO QUE LA CAMBIEN PARA QUE SEA UN VALOR AGREGADO CON LOS PRECIOS QUE MANEJAN

Posted by HotelStaff
februari 05, 2015
Reciba un cordial saludo! Muchas gracias por sus comentarios y por el tiempo tomado a estos mismos, que seran tomados muy encuenta y ya se encuentran canalizados al departamento de alimentos y bebidas, le pido disculpas por los inconvenientes durante su estancia y creame que no volvera a suceder, esperamos nos pueda brindar la oportunidad de poderle servir nuevamente. Tenga una excelente tarde. ATTE. Pablo P. Gerente División Cuartos.
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