Crowne Plaza Toronto Airport

Hotel Front Desk: 1-416-6751234

Hotel Fax: 1-416-6753436

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Toronto Pearson International Airport (YYZ)

- Distance from hotel: 1.55 MI/ 2.5 KM West l

- Complimentary shuttle available

- Head north on Convair Dr toward Renforth Dr Take the 1st left onto Renforth Dr Turn left at Carlingview Dr Take the 2nd right onto Dixon Rd Take the 1st left onto Attwell Dr Turn right at Carlson Ct End at 33 Carlson Court

Toronto Island Airport (YTZ)

- Distance from hotel: 14.29 MI/ 23 KM East l

- Head north on Bathurst St Turn right onto Queens Quay W. Turn left unto Lower Spadina Ave Continue onto Spadina Ave Take Gardnier Expressway W. Exit at HWY 427 and continue to HWY 27 Exit Dixon Rd W. Turn right onto Attwell Dr Turn right onto Carlson Ct

Union Station

-Distance from hotel: 18.64 MI/ 30 KM North

- For more details, please visit Union Station website



- Distance from hotel: 5.78 MI/ 9.3 KM

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 14.00 CAD

- All hotel guests must register their license plates at the front desk upon check-in or arrivial. Pay parking is available through machines located throughout the parking lot or at the Front Desk.

Print Hotel Fact Sheet

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Hotel Highlights

With complimentary Wi-Fi, a 24-hour Fitness Center, business services and seven layers of luxury bedding, you're in for a successful stay. Our special Quiet Zone Floors also ensure silence for our noise-sensitive guests, which means no housekeeping or maintenance 9:00 pm - 10:00 am unless requested, and guests with children, pets and leisure groups are accommodated in other areas of the hotel.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 457 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Very Good Indeed -- and Excellent Staff


February 27, 2015


Our only quibble is that for a long stay (eight days) the car had to be on a lot on the other side of Dixon Road, which was inconvenient and, in the brutally cold weather, unpleasant. db

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2nd time won't be back


February 27, 2015

So I asked for a king got a double and when I called down front desk was abrupt and rude and said no other rooms and hung up..l
Shuttle was late and it was freezing cold so next time I will just drive down
Overall the experience was disappointing again so I just won't return....

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Fire Alarm


February 26, 2015


The main issue regarding this stay was a fire alarm on the Saturday night. The alarm went on for an extended period of time. The management would come on the speaker system but they could not be understood. When the alarm finally stopped, no one came on over the intercom to explain what had happened. This process needs to be reviewed by management.



Posted by HotelStaff
February 27, 2015
Dear Guest, Thank you for posting a review following your recent visit. I am very sorry that you faced several challenges when staying with us but I appreciate that you pointed these out so that corrective action can be taken. Your message has been forwarded to the managers concerned who will investigate further and address your concerns with their teams. Please accept my apologies for any inconvenience we caused. I hope that you will give us an opportunity in future to welcome you again at Crowne Plaza Toronto Airport Hotel. Elena Naryjnaia Rooms Division Manager \
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Cold rooms and rude staff!


February 26, 2015

Stayed for 3 nights; rooms were very cold, even with heat turned up to 77 F. Only a thin blanket and thin duvet. Heater was blowing cold air.
Room keys de magnitized easily. Staff was rude and accusatory when asking to re magnetize key ( saying in a rude tone 'well you obviously kept it too close to your phone)

Food was mediocre in the restaurant. Not up to the standard of the 'award winning' restaurant they advertised.

Overall, not worth the money when so many other hotels nearby.

Posted by HotelStaff
February 27, 2015
Dear Guest, I was very disheartened to read your comments. Although we have received many positive comments about our staff and room temperatire in the rooms from other Guests who stayed with us , it definitely sounds like we failed to live up to our typical standards in regards to your experience. Please accept my sincere apologies. Thank you for the feedback, I have shared your comments with our team in an attempt to learn from our failings. Should you feel so inclined, please do contact me, as I would appreciate the chance to make amends. Elena Naryjnaia, Rooms Division Manager
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