Crowne Plaza Toronto Airport

Hotel Front Desk: 1-416-6751234

Hotel Fax: 1-416-6753436

Hotel Email: sales@cptayyz.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Toronto Pearson International Airport (YYZ)

- Distance from hotel: 1.55 MI/ 2.5 KM West l

- Head north on Convair Dr toward Renforth Dr Take the 1st left onto Renforth Dr Turn left at Carlingview Dr Take the 2nd right onto Dixon Rd Take the 1st left onto Attwell Dr Turn right at Carlson Ct End at 33 Carlson Court

Toronto Island Airport (YTZ)

- Distance from hotel: 14.29 MI/ 23 KM East l

- Head north on Bathurst St Turn right onto Queens Quay W. Turn left unto Lower Spadina Ave Continue onto Spadina Ave Take Gardnier Expressway W. Exit at HWY 427 and continue to HWY 27 Exit Dixon Rd W. Turn right onto Attwell Dr Turn right onto Carlson Ct

Train
Union Station

-Distance from hotel: 18.64 MI/ 30 KM North

- www.toronto.ca/union_station For more details, please visit Union Station website

Underground

Kipling

- Distance from hotel: 5.78 MI/ 9.3 KM

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 14.00 CAD

- All hotel guests must register their license plates at the front desk upon check-in or arrivial. Pay parking is available through machines located throughout the parking lot or at the Front Desk.

Print Hotel Fact Sheet

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Hotel Highlights

With complimentary Wi-Fi, a 24-hour Fitness Center, business services and seven layers of luxury bedding, you're in for a successful stay. Our special Quiet Zone Floors also ensure silence for our noise-sensitive guests, which means no housekeeping or maintenance 9:00 pm - 10:00 am unless requested, and guests with children, pets and leisure groups are accommodated in other areas of the hotel.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.9

based on 308 reviews
81%
Recommend This Property
Read All Reviews

Ratings Breakdown

308reviews

  • 5 Stars
    124
  • 4 Stars
    103
  • 3 Stars
    39
  • 2 Stars
    22
  • 1 Stars
    20

A must stay

By

26 September 2014

club

Great staff
Great service
Great location
Parking was a bonus
Shuttle service was also great.

Posted byHotelStaff
29 September 2014
Dear Guest, Thank you very much for sharing feedback from your recent stay here at Crowne Plaza Toronto Airport Hotel. It is wonderful to see that your visit with us was an enjoyable experience, complete with great shuttle service, friendly staff and clean, comfortable accommodations. We sincerely hope you return for another stay soon, and are able to join us in La Brasserie restaurant/lounge and take advantage of t our facilities. Thank you very much for your feedback. Elena Naryjnaia Front Office Manager
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Great stay at Crowne Plaza Hotel

By

25 September 2014

club

Easy access to Fitness Centre. Swimming Pool and Sauna. I love their check-in and out services.

Bed are comfortable and clean. They should wash their window and shower curtains more often and dust off all the room and restroom panels. Provide extra towels.

Some staffs are friendly and others need to show more enthusiasm with helping and greeting customers.

Housekeepers should knock and check their check-out system from time to time to avoid disturbing people in the room especially those who have decided to check out late.

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Great overnite stay

By

25 September 2014

club

Bought a travel zoo voucher for one night, 15 days parking and 2-1 breakfast. It was a very good deal. Room was spacious and very clean, staff were very helpful and breakfast very good.
Also we were going to be away for 16 days but that was no problem re parking. Shuttle was very good to airport.
All and all a very positive experience and would return again for sure.
Staff should be applauded for very good customer service.

Posted byHotelStaff
29 September 2014
Deat Guest, Thank you for sharing feedback from your recent stay with us at Crowne Plaza Toronto Airport Hotel. We are delighted to see that you found our hotel to be nice, well kept and clean, and our staff to be helpful and friendly. We hope to have the pleasure of welcoming you back as our guest in the near future! Elena Naryjnaia Front Office Manager
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Small, not wheelchair accessible as advertised, maid did not clean room

By

24 September 2014

club

Room (515) was advertised as wheelchair accessible. It was not. Room too small to maneuver my walker ( we were injured in a bike accident recently while on our honeymoon). Entrance door not wheelchair friendly, very heavy too thin to allow access. Maid did not clean room
Room service food was tasty and good value however the room was inadequate and NOT accessible as I had ordered

Posted byHotelStaff
29 September 2014
Dear Guest, I am truly very sorry to read that you found your stay disappointing. I can sincerely say that this not to the level of standard that Crowne Plaza Toronto Airport Hotels operates. We appreciate you sharing your feedback, so we may continue to grow and exceed expectations. Your comments regarding wheelchair accessibility and housekeeping concerns have been shared with our Housekeeping manager, who will ensure these issues are addressed and General Manager who has already called in for professional company to see how they can improve accessible room interior. We hope that we will see you back at Crowne Plaza the next time you are in town! Elena Naryjania Front Office Manager
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