Crowne Plaza Silicon Valley N - Union City

Hotel Front Desk: 1-510-4892200

Hotel Fax: 1-510-4897642

Hotel Email: cpoaklandsouth@aol.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Oakland International Airport (OAK)

- Distance from hotel: 11 MI/ 17.7 KM South l

- Located off Highway 880, 11 miles from Oakland, follow signs to 880 South Exit at Alvarado Niles Road. Make a left at the stoplight and turn right into the property.

San Francisco Int'l Airport (SFO)

- Distance from hotel: 23 MI/ 37.01 KM South East l

- From San Francisco Int'l Airport: Take 101 South to 92 East (San Mateo Bridge). Follow signs to 880 South. Exit at Alvarado-Niles Road. Make a left at the stoplight. Turn right into the property.

San Jose Int'l Airport (SJC)

- Distance from hotel: 18 MI/ 28.97 KM North l

- From San Jose Int'l Airport: Follow signs to 880 North. Exit at Alvarado-Niles Road. Make a right at the stoplight. Turn right into the property.

Train
BART Union City

-Distance from hotel: 2.5 MI/ 4.02 KM East

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- Car Parking Available

- Complimentary Daily Self-Parking

- Complimentary outdoor parking for passenger vehicles. Parking available for larger vehicles.

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Hotel Highlights

When you stay with us in Union City, California, the hotel's secluded location and serene courtyard will make you forget that you're just a few miles from the bustling streets of the city. We are located minutes from Mt. View and San Jose, the heart of Silicon Valley. Relax and enjoy a beverage by the pool.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.7

based on 192 reviews
72%
Recommend This Property
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Ratings Breakdown

192reviews

  • 5 Stars
    71
  • 4 Stars
    50
  • 3 Stars
    27
  • 2 Stars
    24
  • 1 Stars
    20

Tired rooms disappointed

By

24 abril 2015

club

My room was extremely "tired." Stains on the curtains and upholstery. Discoloration/mold in the bathroom. Chipped tiles. No functioning AC. Would not recommend.

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Old and outdated

By

23 abril 2015

platinumelite

This hotel is in need of a major upgrade, Should of known this by the price for the area. Disappointing because I love the IHG brand. Great location, ample parking, nice staff, just needs to be upgraded and remodeled. Need to add screens to the windows so you can air the room out. Upgrade the TV selection and quality.

Posted by HotelStaff
23 abril 2015
Dear cleanman7, Thank you for your recent review, your comments and feedback are very important to us and the information is shared with our entire team. I was sorry to hear about your less than satisfactory experience. These issues will be looked into to insure we do a better job moving forward. We are going through a major renovation and we hope you can give us another chance to prove better, because you will be quite pleased with our new remodeling. When you return to the Union City area, please feel free to reach out to me or any manager, we would like for you to experience our new prototype show room for you to have a feel of what's coming next, we are sure you will be impressed! Thank you for your business and we hope to welcome you back. Cristina Lin Asst. General Manager Crowne Plaza Silicon Valley North - Union City
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Noisy

By

22 abril 2015

club

Do not get a room near a door. People come through constantly and the door makes a loud banging noise. Bathroom was in slight disrepair. I had to fix some stuff to make it function properly.

Posted by HotelStaff
24 abril 2015
Dear ryan3332a, Thank you for your recent review, we are taking all your comments very serious and they are shared with our entire team to gather ideas and solutions to any type of problems we encounter. I'm truly sorry about the constant door banging noise and the bathroom issues you encountered. I wished you have contacted us in regards to your bathroom problem as we can always send our maintenance staff who we have always on duty to fix it instead of you having to fix it, also the noise issue, we can always send a staff over to your floor and control the noise issue. Our sincere apologies for this inconvenience, please keep in mind we do offer a QUIET ZONE floor where in the future you can request it at no additional charge and it will guarantee to be quiet during your entire stay. When you return to the Union City area, please feel free to reach out to me or any manager, we will like to make it up for you. We are going through a major renovation and we hope you can give us another chance to prove better, because you will be quite pleased with our new remodeling. Thank you for your business and we hope to welcome you back. Cristina Lin Asst. General Manager Crowne Plaza Silicon Valley North - Union City
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service is not good, room facility is old

By

21 abril 2015

platinumelite

desk service is not good and the furniture is old. a big noise come from the highway nearby. for breakfast, it is expensive and the food are the same everyday, no change. if you stay longer here, you will not consider the breakfast included. in brief, there is no good impression, compared with the other CROWNE PLAZA i stay

Posted by HotelStaff
22 abril 2015
Dear visitor_union city, Thank you for your time to comment and give us feedbacks on our facility and services. Your comments are very important to us and we take these matters very serious. I was sorry to hear about your less than satisfactory experience with us. These issues are and will be constantly be discussed with our management and our kitchen department team to insure we do a better job moving forward. We are currently working on a new menu and new more variety on breakfast items will be added and improved. We are also going through a major renovation and we hope you can give us another chance to prove better, because you will be quite pleased with our new remodeling. When you return to the Union City area, please feel free to reach out to me or any manager, we will like for you to experience our already newly renovated prototype room for you to experience whats coming next, we promised you will be impressed! Thank you for your business and we hope to welcome you back. Cristina Lin Asst. General Manager Crowne Plaza Silicon Valley North - Union City
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