Crowne Plaza Silicon Valley N - Union City

Hotel Front Desk: 1-510-4892200

Hotel Fax: 1-510-4897642

Hotel Email: cpoaklandsouth@aol.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Oakland International Airport (OAK)

- Distance from hotel: 11 MI/ 17.7 KM South l

- Located off Highway 880, 11 miles from Oakland, follow signs to 880 South Exit at Alvarado Niles Road. Make a left at the stoplight and turn right into the property.

San Francisco Int'l Airport (SFO)

- Distance from hotel: 23 MI/ 37.01 KM South East l

- From San Francisco Int'l Airport: Take 101 South to 92 East (San Mateo Bridge). Follow signs to 880 South. Exit at Alvarado-Niles Road. Make a left at the stoplight. Turn right into the property.

San Jose Int'l Airport (SJC)

- Distance from hotel: 18 MI/ 28.97 KM North l

- From San Jose Int'l Airport: Follow signs to 880 North. Exit at Alvarado-Niles Road. Make a right at the stoplight. Turn right into the property.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Complimentary outdoor parking for passenger vehicles. Parking available for larger vehicles.

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Hotel Highlights

When you stay with us in Union City, California, the hotel's secluded location and serene courtyard will make you forget that you're just a few miles from the bustling streets of the city. We are located minutes from Mt. View and San Jose, the heart of Silicon Valley. Relax and enjoy a beverage by the pool.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.7

based on 91 reviews
72%
Recommend This Property
Read All Reviews

Ratings Breakdown

91reviews

  • 5 Stars
    35
  • 4 Stars
    26
  • 3 Stars
    10
  • 2 Stars
    9
  • 1 Stars
    11

Front Desk

By

22. September 2014

club

friendly front staff.
The rest of the hotel needs to take some pride in their work-maybe management/owners need to spend a night or two in their own hotel and tell me if it's a good business hotel for their guest.....if not, lose the Crowne Plaza name, because when I stay at a Crowne Plaza, I have come to expence a much higher level of quality and service. very dissapointing.

Posted byHotelStaff
24. September 2014
Dear AdrianSteelBlue, Thank you for your recent review. After reading your comments in regards to the room conditions and quality, I was saddened to learn that we did not meet your expectations. I am truly sorry for any inconvenience caused during your stay with us. We take every comment very serious and we want to let you know that we are in process of a major renovation and remodeling the entire hotel soon. This is predicted to be sometime by the end of this year or beginning of next year. I encourage you to reach out to us directly if you feel these issues are still unresolved after we remodel the rooms. We want to make it right for you because having our guests experience poor conditions are not up to our standards to service anyone, please know that several action steps have been taken in this matter for improvements with our management and owners team to make the best we can while we are still under renovation. Thank you for your business and we hope you would reconsider our hotel, because we want to welcome you back in the future to enjoy our newly remodeled rooms and hotel facilities, I promise you that you won't be disapointed. Lastly, thank you for the front staff compliments, we are very fortunate to have a great front desk team who delivers exceptional service and pays attention to details. Cristina Lin Asst. General Manager Crowne Plaza Silicon Valley North - Union City
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Great Staff and amenities

By

16. September 2014

platinumelite

As I mentioned earlier in the survey. I stay here frequently and the Staff is always very gracious and helpful. I singled out Natalia, Nilam and Paul because I see them post often and they make my stay very enjoyable.The people I bring in on business love the place too. I have held 2 very large and successful meetings there., On one occasion the previous GM Chady helped us during one of our food ingredient demonstrations by allowing us a short access to the kitchen there which was above and beyond the call of duty but it worked perfectly for us and was not disruptive to the operations at the hotel. Things like that go a long way with us so much so that we are planning on having our Company Christmas party there. Nilam is already helping us with arrangements.

Posted byHotelStaff
18. September 2014
Dear Tom8662, Thank you very much for your recent review on the IHG Brand website. We appreciate hearing from you again and we are so pleased that you always enjoy your stay with us. Brand loyalty is key and we are very happy that you have selected Crowne Plaza as your choice hotel when hosting your company meetings . We do have a great team of industry professionals and Natalia, Nilam and Paul are indeed our key staffs that goes the distance to make everyone experience a successful and memorable one! Our staffs truly goes out of their ways to take care of our customers. It's always a pleasure to service your group and by the way, we enjoyed the food made when you were hosting food ingredient demonstrations in our kitchen! Everyone got to taste it and everything was delicious! Thank you as always for your business and we are looking forward to host your Company's Christmas Party with us this year! Cristina Lin Asst. General Manager Crowne Plaza Silicon Valley North - Union City
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Great Staff and great location

By

11. September 2014

The staff was great, the room was fitting, and the location right off the highway is perfect.

Posted byHotelStaff
16. September 2014
Dear Jon413733, Thank you for your recent review on the IHG Brand website. We appreciate hearing from you and so pleased that you enjoyed your stay with us. Brand loyalty is key and we are very happy that you have selected Crowne Plaza Silicon Valley North Union City. We do have a great team of industry professionals and our location is indeed very convenient close to the 880 freeway and close to the Union Landing Plaza where there are several different restaurant options to choose from, stores, movie theaters and entertainment . Thank you for your business and we look forward to welcoming you back to check out our new renovated rooms that we will have very soon! Cristina Lin Asst. General Manager Crowne Plaza Silicon Valley North - Union City
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Always Excellent!

By

08. September 2014

platinumelite

My home away from home. Always get the best sleep ever!

Posted byHotelStaff
16. September 2014
Dear CP KING, Thank you for your recent review on the IHG Brand website. We appreciate you taking the time to let us know about your stay at the Crowne Plaza Silicon Valley North Union City. I was so pleased to hear that you consider us your home away from home! It's always a pleasure to hear that our rooms is your second home where you can actually feel the same way of sleeping in your own home. Thank you for your business and we look forward to welcoming you back in the future to enjoy our soon to have newly renovated rooms! Cristina Lin Asst. General Manager Crowne Plaza Silicon Valley North - Union City
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