Rated 4.0 out of 5 by 59
Rated 4.0 out of 5.0 by su23 Good hotel
Used Pointbreak from IHG, so obtained the room at a great deal. The front desk staff was great, rooms were clean, etc.
Only 3 issues:
1. the hallway had a weird damp smell
2. the carpets are old and/or ugly and need to be refreshed/replaced
3. the internet is very unreliable. said too many people were already connected and wouldn't let me log in!
01 July 2014
Rated 4.0 out of 5.0 by OneNighStand OneNightStand
If your IHG member, try stay in Holiday Inn Express across the freeway. At least it comes with the free breakfast and there is a plaza and movie theater within steps. For this Crowne Plaza hotel, 7-eleven is next to you.
30 June 2014
Rated 5.0 out of 5.0 by Damu Very comfortable stay
The hotel exceeded my expectations in every area! The front desk staff was very professional and courteous and helpful. The room was very clean and comfortable. Internet access was provided free. Overall, a hassle-free hotel stay at a reasonable price.
26 June 2014
Rated 4.0 out of 5.0 by Lane5625 No better place to be
The staff, from the desk, to the restaurant, and the bar, are very friendly, helpful, and professional. The hotel is constantly updating the amenities in the room so you will have a very pleasant experience. They also respond to comments. I did not like the bed cover being located in between the sheets. It was too close to my body and I could feel it when I moved making my sleep uncomfortable, so they moved the bed cover to the top of the sheets and and it feels great. Bottom line, they listen and respond. Natalia is the best, make sure you tell her.
16 June 2014
Rated 4.0 out of 5.0 Comfortable bed
Quite a few channels on the tv but no guide to what channel was what number or what was on each one. Bathroom a little dark. Bed and pillows were very comfortable.
First set of keys didn't work, second set didn't work after 2 days.
15 June 2014
Rated 5.0 out of 5.0 by lwmoccasinflower close to IFLY
great customer service, front office sent a fax for me.
10 June 2014
Rated 5.0 out of 5.0 by KCCO Awesome staff convenient location
Natalia at the front desk is awesome! Hotel is conveniently located although hasn't changed much in the last 10 years - getting a little dated.
01 June 2014
Rated 5.0 out of 5.0 by Lois B A Best Buy for my East Bay Stay
The hotel was modern and clean. The staff were helpful. As a woman traveling alone, I felt safe on the property. It's conveniently located near the freeway, with a nice mall and supermarket on the other side of I-880. It was the most affordable and yet the nicest hotel I've stayed in while visiting the East Bay area. The drive the Alameda was never more than 30 minutes, sometimes only 20.
31 May 2014