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Rated 3.5 out of 5 by 311 reviewers.
Rated 5.0 out of 5.0 by Home away from home Coming to the Crowne Plaza Ventura is truly home away from home due to the relaxing and calming atmosphere presented at the hotel. No matter what room I've stayed in the view to the ocean is awe inspiring. My over all experience has always been one that brings contentment and satisfaction as regards location, quality of the hotel and of course the staff. 08 July 2014
Rated 5.0 out of 5.0 by Great location, and great service. We needed a pet friendly property, and was thrilled to see how wonderfully they accommodated the numerous guests with show dogs for the weekend. Every member of the staff encountered was extremely friendly and helpful. The room was really nice and the view of the beach awesome. Through no fault of the hotel, the loud train whistle and the freeway noise made it tough to sleep well, but everything else was great. I would stay there again, just with earplugs. 07 July 2014
Rated 4.0 out of 5.0 by Friendly service; excellent location A fine hotel. Very friendly and helpful staff. Great ocean view. Good restaurant and lounge. A little noisy as a result of the proximity of the train station and tracks, but the sound of the ocean waves is nice. 04 July 2014
Rated 2.0 out of 5.0 by Bed and Pillows For having so many positives the one thing that should have stood out should have been the quality of your sleep. It was horrible. The mattress was uncomfortable, and the pillows were the worst! We woke up tired and NOT well rested at all. Just not what you expect from a Crowne Plaza. This was one of the reasons we haven't stayed in a while. We thought we'd try it again, but were very disappointed with the sleep quality once again. 03 July 2014
Rated 5.0 out of 5.0 by Wonderful experience We had a family reunion here and we had an amazing time! The staff was great with our family!!! They had an amazing patio area with a firepit that overlooked the ocean...I would recommend this hotel to any one!!! 02 July 2014
Rated 5.0 out of 5.0 by Staff was Great, Location Fantastic Staff was great and very helpfull when approached. Room was clean. Hotel on the beach was fantastic. Walking distance to the Mission and main streets. Was here for a Family reunion and the food that was prepared for us was great. Thanks all Crowne Plaza Staff. 02 July 2014
Rated 4.0 out of 5.0 by Location, Location, Location! Our family spent 3 nights and 2 days at the Hotel for a family reunion which had about 190-200 family members attend. I know the majority if not all family stayed at the hotel. We had a wonderful time, Loved the location...close to all! I did have a few issues though. Upon arrival a family member was told by the receptionist at the front desk that there were no more roll away beds, and it appeared that she was having a bad day but once she arrived at her room she called housekeeping and was brought a rollaway to her room. Rooms need to be updated and checked. Bathroom door knob did not close right and lock was broken, The ironing board was bent and tweaked so we ironed at an angle. The iron leaked water and there was blood on the sheets and on the chair that was in our room ( I brought this to the attention of the housekeeper when she cleaned our room). And I just couldn't get a good nights sleep because the pillows were horrible, too too soft and not enough filler it seemed like. All in all I love the hotel ....I would recommend it to others and I would go back. Every time I stepped into the lobby, patio, elevator or even in the halls staff members acknowledged me and asked if I needed anything. I almost gave 5 stars but these little things just added up. Otherwise I had a wonderful vacation and family reunion! 02 July 2014
Rated 5.0 out of 5.0 by excellent beds comfortable room Attended for a conference. the meeting room was well attended and clean always. the guest room was very comfortable and clean. the bed was extremely comfortable, and very welcome after long days in meetings. the balcony was a wonderful amenity to begin and end each day looking at the pier and listening to the waves. the train passing through often was also a nice treat - very nostalic experience. The staff here were all wonderful - helpful and extremely nice. 30 June 2014
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