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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.5

based on 472 reviews
95%
Recommend This Property

Ratings Breakdown

472reviews

  • 5 Stars
    326
  • 4 Stars
    97
  • 3 Stars
    26
  • 2 Stars
    15
  • 1 Stars
    8

great service....

By

2016 四月 19

platinumelite

When ever I stay in Wisconsin we stay here! It's close to
the Mayfair mall and it's easy to get Bluemound area.

we stayed on the Executive floor.....the person who was
responsible the Concierge area was very attentive.
We were there with our grandchildren.

Posted byHotelStaff
2016 四月 24
Dear grandaddy65, Thank you for the great review! We appreciate you taking time to recognize our hotel, and thank you for being a returning guest with us. We hope to see you again soon on your next visit to Milwaukee.
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Great service Comfortable beds

By

2016 四月 18

The hotel ambience, the friendliness of the staff and the quality of linens was excellent. The restaurant ambience is also great and the staff is very friendly

Posted byHotelStaff
2016 四月 23
Dear Vicky Walia, Thank you for the 5 star review! We appreciate you taking time to share your experience with us. It is great to hear that our hotel was able to meet all your accommodation needs. We thank you for the review and for recognizing our team. We hope to see you again soon!
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Best Hotel in Milwaukee

By

2016 四月 17

platinumelite

If you are looking for a conveniently located hotel in the Milwaukee area this is the place for you. As hotels go this is as good as any but where they shine is their staff. I am a long term resident spending 2 weeks at a time in any one hotel and the folks here took the time to learn my name, find out my likes and needs and always were sensitive to the fact that I was away from home. Gari, PJ, Scotty, Sarah, Jason and Ben took great pains daily to make sure I was happy and content. Without hesitation I will return here whenever I am even close to Milwaukee...do yourself a favor and do the same!

Posted byHotelStaff
2016 四月 23
Dear Hawkeye121252, Thank you so much for the great review! We are very happy to hear that our staff left a great lasting impression on you during your stay. Having our guests say that they feel like our hotel is their home away from home, is the best phrase we can hear. Our team is always more than willing to assist any of our guests to make sure that they have a great experience with us, and we are glad that we were able to do that with you. We appreciate you taking time to recognize our staff and services, and we hope to see you on your next visit to Milwaukee.
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clean

By

2016 四月 13

club

hotel staff was friendly. The hotel in general and the rooms were clean. I would recommend this hotel.

Posted byHotelStaff
2016 四月 17
Dear jerh1, Thank you for the fantastic review! Your feedback is well appreciated and we thank you for taking time to share your experience. We look forward to seeing you on your next visit.
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Can't beat the friendly staff

By

2016 四月 11

I ALWAYS try and stay at this property when visiting Milwaukee!

Posted byHotelStaff
2016 四月 17
Dear UPSmanager, Thank you for the five star review! We appreciate your loyalty and we hope to see you on your next visit to Milwaukee!
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Well kept hotel

By

2016 四月 11

Great customer service at front desk. Greeted with compassion and true care to make you feel comfortable. The entire hotel inside and out was very well kept.

Posted byHotelStaff
2016 四月 17
Dear djeske4, Thank you for the review. We appreciate your feedback and thank you for the kind words. We are happy to hear that our team was able to accommodate you to your needs. We look forward to seeing you on your next visit.
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Nice Hotel

By

2016 四月 09

I have stayed here many a times, mostly for leisure and will continue to use this hotel.

Posted byHotelStaff
2016 四月 17
Thank you for the great review! We appreciate you returning to our hotel every time you come to Milwaukee. We look forward to seeing you on your next visit!
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One Night Stay

By

2016 四月 07

club

Great staff. Clean room. Awesome bed. Great price. Highly recommend this location.

Posted byHotelStaff
2016 四月 10
Thank you for the 5 star review! We appreciate your feedback and hope to see you again soon!
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Poor Stay

By

2016 四月 06

club

BAD STAY HANDICAP ROOM NOT COMFORTAL, good not move around in room no space enough room for wheelchair,

Posted byHotelStaff
2016 四月 10
Dear Johnny1955, Thank you for your review. We are sorry to hear that our handicapped room did not fit your needs. We had brought it to the attention of our maintenance manager and he verified that the room is up to ADA regulations for size. Once again we are sorry for the inconvenience and hope that you will return back to our hotel.
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Great stay

By

2016 三月 22

club

Great stay, will stay again. Is up to Crown Plaza standards

Posted byHotelStaff
2016 三月 23
Thank you for the five star review!
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Below Expectations

By

2016 三月 17

I expected this hotel to be a great experience. It totally was not. As a spire member I expected the executive lounge to at least have water it did not. I expected to have water in my room, usually Figi but it did not. I was not greeted properly as a spire member but then was later offered a breakfast coupon, the corn beff and hash has been a lot better. Overall I could have stayed at a low budget hotel and had the same experience.

Posted byHotelStaff
2016 三月 23
Dear Dreko, Thank you for the review. We are very sorry to hear that our hotel was not able to leave a good lasting impression on you during your stay with us. Your review will help our hotel better itself to make sure that these issues do not happen again. Please note that the proper departments have been made aware of your issues. Once again we apologize that your experience with us was not a memorable one, and we hope that on your next visit to the Milwaukee area you will consider staying at our hotel again.
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Great Business Hotel

By

2016 三月 14

club

The Crowne Plaza West Milwaukee is a great hotel, very friendly service from the staff. Clean and comfortable rooms. Really enjoyed the bar. Great food and drinks!

Posted byHotelStaff
2016 三月 21
Dear Shaunkea80, Thank you for the review! We appreciate you taking time to share your experience. It is wonderful to hear that our hotel met your accommodation needs and more. We hope to see you again in the future.
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