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Rated 4.4 out of 5 by 71 reviewers.
Rated 4.0 out of 5.0 不错 酒店整体外观和环境不错,硬件有待提高,服务也需要进一步提升,对于开业4个多月的酒店很多设施还未开放很不合理,对于客源问题可适当考虑一些促销手段。 15 September 2014
Rated 5.0 out of 5.0 by 服务好 前台员工服务热情,客服经理也很帮,各种服务都很好,洲际很老,皇冠值得一住!房间的卫生状况符合IHG标准,早餐种类虽然很普通,但是和基本的酒店都差不多,酒店吗就是住,住的舒服,其他不重要了 15 September 2014
Rated 5.0 out of 5.0 服务很好 酒店周边环境很好是和全家出游的度假,工作人员很热情,酒店设施比较新,配套也很完整。 酒店周边环境很好是和全家出游的度假,工作人员很热情,酒店设施比较新,配套也很完整 14 September 2014
Rated 5.0 out of 5.0 by 品牌酒店的信守者 新开的酒店,虽然没有游泳池和健身设施的提供,但其它服务还是不错的,标准的皇冠假日的标准;虽然出行到市区有点路程,但接近蠡湖风景区,去无锡的旅游景点很方便。 12 September 2014
Rated 1.0 out of 5.0 自助早餐史上最差 客房和其它皇冠假日差不多,没差也没好。 但是自助早餐根本就是我住过的洲际里最差的。因为用餐人太多,服务员忙不过来,人人都板着脸,叫服务员也没人搭理你。没有人领位,没有人来收拾上一拨吃完的残桌。菜品拿光之后等半天没有补充,餐台上看过去空空如也。厨师也没什么好脸色,连个蛋卷都做不了。明知道客房住了很多人连个应急预案都没有。 让人失望至极。 12 September 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务一流。 前台服务很热诚,早餐很丰富。check in很迅速,服务很细致周致。房间很舒服,细节服务很到位。赞,房间很大,设备齐全,为客户考虑到很多 11 September 2014
Rated 5.0 out of 5.0 by 设施新且齐全 服务友好 各方面都很满意 酒店新 设施齐全 房间较大 入住舒适 服务友好亲切 唯一遗憾是离市中心较远 周边餐馆较少 23点后无论酒店内外 都较难找到就餐场所 10 September 2014
Rated 5.0 out of 5.0 by Urlaub in Wuxi Es war ein sehr guter erholsamer Aufenthalt im Hotel. 10 September 2014
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