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Rated 4.4 out of 5 by 71 reviewers.
Rated 4.0 out of 5.0 by Comfortable bed and great service good location, new hotel, spacious, newly furnished 10 September 2014
Rated 5.0 out of 5.0 by 无锡灵山之行 入住无锡太湖皇冠假日酒店,整体感觉很好,环境优雅,安静舒适,房间整洁度也很好,服务态度要赞一个。该宾馆离太湖景区很近,开车5分钟,也很方便。 唯一比较遗憾的是早餐,丰富程度上欠缺,竟然没有找到绿色蔬菜。 退房服务很好。 04 September 2014
Rated 5.0 out of 5.0 整体一流 从软硬件各方面均让我感到达到一流水准,让我在商务旅途中获得良好的休息,非常感谢!作为一家开业不久的新酒店,各方面做到如此高水准,证明假日酒店的整体水准极高。 28 August 2014
Rated 4.0 out of 5.0 by 房间大设施新 除了早餐,其他都不错。早上高峰期间9点左右早餐品种就很少了,根本补充不上,餐饮管理方面还要下一番功夫。 21 August 2014
Rated 5.0 out of 5.0 环境好、服务周到 到太湖旅游值得一住,服务周到,环境很好,各种配置都很贴心,酒店的早晚餐味道不错,种类很多,有机会会再次入住 21 August 2014
Rated 5.0 out of 5.0 by 环境一流,湖景一级棒 环境一流,湖景一级棒。环境一流,湖景一级棒。环境一流,湖景一级棒。环境一流,湖景一级棒。环境一流,湖景一级棒。环境一流,湖景一级棒。环境一流,湖景一级棒。环境一流,湖景一级棒。环境一流,湖景一级棒。环境一流,湖景一级棒。环境一流,湖景一级棒。环境一流,湖景一级棒。环境一流,湖景一级棒。环境一流,湖景一级棒。环境一流,湖景一级棒。环境一流,湖景一级棒。环境一流,湖景一级棒。环境一流,湖景一级棒。环境一流,湖景一级棒。 21 August 2014
Rated 3.0 out of 5.0 by A Crowne in waiting Quite a disappointment upon arrival that executive floor/lounge is not yet ready and obviously it's not mentioned when booking is done. Actually only one restaurant mainly serving buffet is open and the Sports Bar needs a lot more warm-up before it's ready for satisfactory service. There is not much to see in the vicinity at walkable distance and to reach the lake, you have to drive. The place is swarmed with families for weekend outing and dining capacity is not enough at peak hours. Alas, three months have passed since its soft opening and it's fair for us to expect the management to responsibly providing normal full service to visitors or they should not charge us at full rate when so many facilities are not available. 20 August 2014
Rated 4.0 out of 5.0 comfortable bed need improve the receipton stuff service and the bellboy service way 20 August 2014
Rated 5.0 out of 5.0 by 物超所值,无以伦比 酒店新开的,所以设施什么都是非常不错的。住的非常舒服。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。 18 August 2014
Rated 5.0 out of 5.0 by 完美假日 下高速,延太湖大道一直开就可以找到双子楼,酒店标识很清楚。 接待很热情,客房在29楼城景,可以看到惠山,晚上看出去很漂亮。 距离太湖景区很近,值得推荐。 17 August 2014
Rated 2.0 out of 5.0 by Business travellers stay away A nice new hotel. However, as a IHG Platinum member, truely dissapointed. Their club floor was not ready, and yet they were selling club floors. A simple room upgrade is not sufficient. I booked for two days, and when i going to check out after the first night, the staff said "...we expected you to do so. We are open two months and many items may not please many of our Platinum members!" Resturant has nice setting, but the ala cart menu and room service is so limited in choice. Staff says they are interested to push their buffet only. 16 August 2014
Rated 4.0 out of 5.0 小失望 几年前无锡洲际刚开张时入住过印象非常好,这次再度计划去无锡就想试试新开的皇冠。 周五晚上11点到达,门口一个人都没有,朝里望大堂昏暗。要不是熟悉的紫玫红色酒店招牌亮堂堂真以为找错地方了。一直走到前台才看到人,入住还算顺利,会员给了饮料券。房间硬件保持一贯水准,毛巾厚实舒服。早餐尚可,品种不是很丰富但品质不错。 总体觉得管理上和入住过的北京五环,苏州中茵,宁波皇冠差距不小。 15 August 2014
Rated 5.0 out of 5.0 床铺舒适,服务一流 床铺舒适,服务一流。一次愉快的旅行,新开的酒店,房间很舒适,酒店的服务也是一流的。以后还是会入住的。唯一有些遗憾的是,房间的中央空调不是很给了 14 August 2014
Rated 5.0 out of 5.0 床铺舒适,服务一流。 床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。 14 August 2014
Rated 5.0 out of 5.0 by 还可以 开会出行,住宿还可以,餐饮也OK,会议时候有装修噪音,提醒后还有。 其余整体环境还好。 最后叫车也比较方便 12 August 2014
Rated 5.0 out of 5.0 by 新酒店,鼓励为主 前台很有礼貌,不过业务并不熟练。虽然本人只是白金会员,但毕竟在非IC的酒店来说是最高级的会员了,行政房严格一级升到小角伪套,真心难说厚道,中间的插曲颇多,最终LD满意就行。房间整洁干净,设施对得起CP这个品牌,既然是套房,那是不是该把备品等级也提高。酒店需要尽快完善设施,酒廊及游泳池并未开放,让人些许失望。请尽快把设施完善起来。本想做个详尽的report给广大飞友,这样的入住体验实在亮点不多,过一段时间会再入住,请尽快把设施和服务跟上。自助晚餐不错,早餐就中规中矩了。 12 August 2014
Rated 5.0 out of 5.0 by 舒适 房间很好,非常喜欢,设施好,床铺舒适,酒店早餐好吃,交通方便,旺中带静,服务态度好,让人心情愉悦,服务细致。 07 August 2014
Rated 5.0 out of 5.0 by 房间大,很舒适 房间宽敞,床又大又舒适,酒店整体公共区域环境也很好。以后还会选择。非常棒的一次住宿。 房间宽敞,床又大又舒适,酒店整体公共区域环境也很好。以后还会选择。非常棒的一次住宿。 07 August 2014
Rated 5.0 out of 5.0 by 服务一流,愉快的入住体验 从入住一刻起,就开始了愉快的体验,口感很好的迎宾饮品,舒适的客房,两张瓶软饮,唯一的缺陷就是spa浴缸略微有点小,无卫星电视,但是瑕不掩瑜,这是一次比较完美的住宿体验。 06 August 2014
Rated 5.0 out of 5.0 工作人员服务很好 接待我们的人服务态度很好,还送了水果,服务员的态度很专业,回答过我的问题也很迅速。酒店环境很不错,下次还会再来的。 06 August 2014
Rated 5.0 out of 5.0 by 性价比超高, 设施很新, 服务也很热情 去无锡太湖游玩的时候,偶然选择了这家酒店, 但的确带来了惊喜. 性价比超高, 设施很新, 服务也很热情. 距离蠡园,鼋头渚等景区,还有购物餐饮区都很近. 的确值得再来一次. 06 August 2014
Rated 5.0 out of 5.0 完美体验 服务态度很好,酒店很气派,也很干净。早晨品种非常多。美中不足,客房隔音效果不好,隔壁的电视机就在靠床的这面强,影响睡眠质量。还好我是出来玩,如果是商务旅行,第二天工作就完了。 05 August 2014
Rated 5.0 out of 5.0 by 热情服务,休闲度假好选择 相当不错的酒店,交通方便,从太湖大道笔直开,到了隐秀路转弯就是,但是隐秀路上的转弯进口不是很明确,导航的话,会让你走一段路再调头,酒店大堂明亮气派,前台工作人员也很热情~打招呼礼貌又周到~很不错的入住感觉,下次有机会还会来入住的~~ 05 August 2014
Rated 5.0 out of 5.0 by 对于无锡皇冠假日酒店的评价 本次入住非常满意,酒店无论硬件和软件都很新,服务员态度非常好,满脸微笑,床很舒服很大,特别是自助餐非常满意,食品丰富新鲜,花样很多,特别是小龙虾味道非常好,而且很安静离景区都很近,下次还会入住。 01 August 2014
Rated 5.0 out of 5.0 by 洲际一贯的优良品质 算是比较新开业的酒店,离太湖不远,酒店的硬件相当不错,是洲际惯有的品质。 不足点:游泳池为什么到现在还没开放?不应该啊! 房间里的播放设备在毫无预警的情况下播放起广播来,着实被吓了一跳。建议客房清扫是可以纳入确认项目。 31 July 2014
Rated 5.0 out of 5.0 by 全新舒适五星级酒店 作为无锡的心地标建筑很漂亮,楼层也高,房间也很新,里面餐饮客房等服务都不错,晚上外观特别漂亮。和朋友入住期间都很舒服,前台和礼宾部在炎热的盛夏也帮助预订出租车以便我们出行。 29 July 2014
Rated 1.0 out of 5.0 by 性价比低,服务流于形式 入住期间遇到很多问题。作为配套设施的泳池健身房不开放,对于5星级酒店来说,任何借口都不是理由。无线网络有时候会断,后来要来网络线,又找不到网络接口。空调有一段时间失灵,技术人员也搞不明白什么回事。 28 July 2014
Rated 5.0 out of 5.0 by 一点建议 1、进入电梯需要插房卡才能按相应楼层,不过这种方式会给宾客造成一定困扰,因为插卡的话会有四种可能,没有提示的插卡会给宾客造成不必要的时间浪费,建议改成刷卡式或其他更便捷安全的方式 2、房间里的插座少了点,另外既然设计了桌台那么应该设计好电源插孔。用笔记本办公,插电源是个困难事儿,需要从床头插,结果电源线在房间里拉得很长,容易绊倒。 23 July 2014
Rated 5.0 out of 5.0 by 房间舒适,性价比高 酒店大堂漂亮,房间大、舒适。用品质量好,特别是那个洗浴品和润肤露,淡淡的茶香味非常好闻。 早餐丰富、健康。 以后有时间会去体验游泳池。 23 July 2014
Rated 5.0 out of 5.0 by 服务一流,食物好吃 进门后的服务就较好,香味也很喜欢。办理入住的手续很快,也能按照我的要求给我安排房间。早餐的种类较多,补充很及时。房间装修的较时尚,比较喜欢。 20 July 2014
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