Crowne Plaza Xi'an

Hotel Front Desk: 86-29-88668888

Hotel Fax: 86-29-88669289

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Xi'an Xianyang International Airport (XIY)

- Distance from hotel: 24.23 MI/ 39 KM North West l

- Driving from West Airport Express high way all the way to the South, about 30 kilometers reaches west 3rd Ring Road, then drive through the 3rd Ring Road to the West 2nd Ring Road, then drive along the 2nd Ring Road all the way to the East about 5 kilometers, then reaches Chang'an interchange, and 500 meters to the west to the main entrance of Crowne Plaza Hotel Xian


Shaanxi Stadium Station

- Distance from hotel: 0.12 MI/ 0.2 KM East

- Driving directly from the Shaanxi Stadium Station to the west about 2minutes, then reaches the cross road of south 2nd Ring Road and Zhu Que Zhong Road, Crowne Plaza Hotel Xi'an

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Self-Parking Fee: 120.00 CNY

- Valet Parking Available

- Parking Spaces are free of charge for all hotel guests except hotel visitors, employee parking is prohibited at all time in the hotel Parking Spaces.

Print Hotel Fact Sheet

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Hotel Highlights

Our hotel features 312 guest room & suites, including club floor rooms. We have two restaurants, and a lobby lounge. The hotel presents a full meeting and event facilities. The Grand Ballroom is one of the largest with 1880 square meters of space and is pillar-free with a ceiling height of 10.5 meters. It can accommodate up to 1,775 guests.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 186 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars



30. April 2015



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Poor service for a great hotel facility


28. April 2015


The hotel is boasted to be the highest one in Xi'an, with great location and new facility. However, the staff service is unbelievably poor, which makes you wonder is this really the Crown Plaza. There was obvious lack of training and monitoring of these staff when they were providing service.

I understand Xi'an is not an ideal place where you would expect good service, and April is the peak season for local tourism, but the service of the staff in this hotel was still a long long way from the standard level of Crown Plaza.

Very disappointed by the service of this hotel. Having been staying in Shanri-La in the same period, the service was totally a different level.

Posted by HotelStaff
30. April 2015
Dear guest, thanks for choosing Crowne Plaza Xi'an as your accommodation, and sharing your precious comment with us. We feel so sorry you didn't have a great time while staying with us. We look forward to get more details from you so that we can improve our service and quality. Look forward to know your feedback.
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A whole new Crowne Plaza


27. April 2015

I suppose my perception of Crowne Plaza hotels was one of dated, over-used properties.

This property was outstanding in every way - totally changed my perception of Crowne Plaza hotels.

I am not a card carrying IHG Rewards member.

Posted by HotelStaff
29. April 2015
Dearest guest, thanks for choosing Crowne Plaza Xi'an as your accommodation in Xi'an, and share your precious comments with us. We are so glad to know that you had a great time while staying with us. We are looking forward to your next coming.
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27. April 2015



Posted by HotelStaff
29. April 2015
尊敬的IHG会员 lili---, 感谢您选择西安皇冠假日酒店只作为您此次来到古城西安的下榻之选,您能抽出宝贵时间告知我们您的入住感受,我们倍感荣幸。很高兴得到您对服务和房间的肯定与赞赏,我们会更加注重服务中的细节,追求更加完美卓越的服务。希望您能继续支持西安皇冠假日酒店,期待您的下次光临。
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