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Rated 4.5 out of 5 by 67 reviewers.
Rated 2.0 out of 5.0 by 感觉很差的洲际系列酒店 那天入住酒店接电话的人员就体现了当地最好酒店的“牛”态度,对客户态度冰冷。 在行政酒廊放置的水果也不是新鲜水果,难道西安人吃的全是放置多天的水果?甚至水果还有已经烂了的。 还有糖果用来展示却没有封口,害俺还咬了几口。。 对洲际的会员不认同,态度生硬。。 10 July 2014
Rated 5.0 out of 5.0 by 服务一流 服务一流服务一流服务一流服务一流服务一服务一流流服务一流服务一流服务一流服务一流服务服务一流一流服务一流服务一流服务一流服务一流服务一服务一流服务一流流 07 July 2014
Rated 5.0 out of 5.0 by 很好的体验 西安皇冠假日酒店,在46层行政酒廊办理的ci,酒廊的每个服务人员的服务是发自内心,真诚的与每一个到访的客人交流。知道了我有什么需求,都会耐心的提供给我帮助。退房那天酒店满房,所以虽然是白金卡但是退房时间不能延迟,考虑到我晚上飞机的需求,酒廊的人员及时的帮助了我,我还要感谢他们对我的帮助。酒店的备品很好,行政房间里的molton brown比洲际里的要好用。 30 June 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务一流 除了房间空调声音大了点外其他都很好。尤其是在晚上要睡觉的时候,房间空调出风口的噪音大,有时影响睡眠。 27 June 2014
Rated 5.0 out of 5.0 服务亲切,位置好 酒廊服务很热情又不感觉的过度,让人很亲切。能较好的解决入住期间的问题。交通很便捷,51楼西餐厅出品不错。唯独可惜,房间窗户有些小,两层玻璃,景致较差。 25 June 2014
Rated 5.0 out of 5.0 总体比较好 总的来说,住的也很多次,总体感觉还是不错的,但是每个地方的同类的酒店确实有差距- 感觉河南郑州和西安的就不太一样, 25 June 2014
Rated 4.0 out of 5.0 by 早餐的经历让人很不愉快 我无法相信你们的厨师先生需要用三分钟来煎一只鸡蛋,而且我并没有要求全熟。或许是因为他没看出我急于用餐的迫切心情,也有可能是你们没有培训他应该具备的服务意识。 总之,在我离开餐厅之前,那只煎蛋始终没有出现在我的餐桌上,这也让我怀疑你们是不是有一个良好协作的团队在运作整个餐厅。 24 June 2014
Rated 5.0 out of 5.0 by The perfect welcome to Xi'an This is almost the quintessentially ideal hotel: Modern, great location and above all friendly and welcoming. It is a perfect example of the new sense of Chinese design incorporating history together with a vision of the future. Almost worth a visit for this alone. The staff are utterly representative of the friendly and welcoming nature of Shaanxi province people, which really adds to the experience of the visit. The location for me is ideal. It is out of the commercial, noisy and touristy centre. For me the (Tang Dynasty) Small Wild Goose Pagoda is much better than its larger sibling, the Large Wild Goose Pagoda. It is in easy walking distance. This site also includes a Ming Dynasty Temple complex and a superb museum. For convenience, and any in-room treats or take-away meals, a very pleasant modern shopping mall is about three or four minutes walk away. Come for the culture and stay to chat with the staff of the hotel. You will relax and enjoy yourself here. 20 June 2014
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