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Rated 4.6 out of 5 by 182 reviewers.
Rated 3.0 out of 5.0 by 硬件还算可以,总体感觉一般。 花洒是坏的,淋浴房下水是堵的,第一次是修不好的;第二次是能把花洒修好的;第三次是给换了房间的。房间的电视背景墙上是有很多灰挂着的,衣橱里的所有衣架都是挤满了灰的…… 说点好的:整体酒店硬件还不错,早餐还算可以,可是老人觉得在山东居然没有煎饼,有点失望。在北京的5星酒店很多有煎饼…… 13 September 2014
Rated 4.0 out of 5.0 by 感覺不錯的體驗 酒店整體感覺不錯,雖然房間較舊,隔音也比較不好,但二樓日本料理店不錯,前台辦理退房時員工很重視優悅會員,很親切,整體入住感覺很好!泳池與客房浴室方面可能要作些調整與管理才能稱上皇冠! 13 September 2014
Rated 5.0 out of 5.0 by 海边,沙滩,美食 白金会员,快速识别,服务周到适可。再回烟台,必然首选。 开车去会非常方便。 也提点小建议,地毯要更新了吧。主要是有点儿发霉的味道。 12 September 2014
Rated 5.0 out of 5.0 by impressed with staff's hospitality I have stayed in this hotel many times and the experience has been always pleasant and nice. Staff at business lounge are quite friendly and helpful. 02 September 2014
Rated 5.0 out of 5.0 by 床舒服,餐厅服务态度差 床舒服,中央空调不稳定,有的房间温度适合,个别房间温度太高,没法调整。餐厅服务态度差,但是酒店问候电话比较好,态度诚恳,但是无法解决酒店餐厅带来的伤害。 02 September 2014
Rated 3.0 out of 5.0 Disappointing Stayed in May for 2 nights and vowed I would not stay here again after a string of problems. Instead I stayed only 1 night and I have to say the club or lounge access is not worth the additional money. The lounge was closed on my arrival and the breakfast was not limited but the stale. The Wifi does not work, as it didnt in May and the water pressure from the shower is hopeless. I will not be back to the Crown Plaza Yantai. 31 August 2014
Rated 5.0 out of 5.0 by 整体不错 住皇冠没有我期望的那么好,五星级酒店本来应该是服务、设施都没的说的,但是实际感觉还是有距离,有待提高 30 August 2014
Rated 4.0 out of 5.0 by 床铺舒适度满意。 整体不错,尤其是房间的居住环境和床铺的舒适度;网速满足个人使用需求;但早餐的服务跟进不好;菜品太过普通;行政酒廊的下午茶等待时间过长; 29 August 2014
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