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Rated 4.1 out of 5 by 30 reviewers.
Rated 5.0 out of 5.0 by 一如既往的好 中山CP的销售部门和前台真正体现了IHG集团在酒店行业的深厚底蕴,态度专业,服务到位,友好度恰到好处,在整个广东省范围内首屈一指。无论是商务出行还是旅游放松,在中山,皇冠假日是我的首选,也位列我向同事、亲友推荐表第一名。美中不足的,大概是诸多CP共同存在的一点,早餐的质量、就餐体验,以及行政酒廊的餐食,是较中山其他五星级酒店有明显差距的。 25 February 2014
Rated 5.0 out of 5.0 by 霸气有档次 第一次入住的时候感觉整个厅非常有霸气的感觉! 在这里住了很多很多次了,感觉服务质量也有提升! 进步很快! 偶尔有遇到团队入住的时候,早餐的安排确实有点不理想,有改善的余地! 有过这么一次经历: 团队挤满了一楼餐厅,20楼行政楼商务中心竟然没开! 建议给酒店的是: 提前通知金卡以上会员到行政楼层就餐。 当然前提是:行政商务中心要安排好美味的早餐! 09 January 2014
Rated 5.0 out of 5.0 by 物超所值 P卡升级了行政,还有六罐软饮,有早餐,有HH,有欢迎水果和饮料,前台服务很好,性价比十分高啊,非常好。 01 January 2014
Rated 4.0 out of 5.0 by comfortable bed good value, nice dinner buffet, speakers in bathroom allow guest to watch TV while soaking in the tub, curtain seals the daylight 31 December 2013
Rated 5.0 out of 5.0 by Great as usual Cleanness and warmth of the staff and environment are as great as usual. A bit new renovation smell is still present in the room though. 30 December 2013
Rated 5.0 out of 5.0 by comfortable bed and wonder serveice. THIS HOTEL IS ALWAYS MY FIRST CHOICE WHEN I GO THERE ON BUSINESS. THE SERVICE THERE IS SUPER GREAT. I STRONGLY RECOMMEND THIS HOTEL TO OTHERS WHO MAY GO THERE ON BUSINESS OR TRAVEL. 26 December 2013
Rated 3.0 out of 5.0 by 完成工作和提供服务不可同一而论! 时隔一年,再次回到这家酒店!记得这是我第一家入住的IHG酒店,算是对CP的第一印像,没接触之前只知道CP是很豪华的酒店,满怀激动,直至第一次入住,哦!原来CP长这样,过了一年多,期间已经入住不少于5个品牌2位数以上的IHG酒店,再次回到这里,心里难免会有点落差!同为CP,VI上集团的标准是统一了,但是服务的标准却是一大弊病,晚上9点多入住,等待CHECK IN客人不算多,但是前台服务员似乎太忙,我把证件和信用卡都递过去了,都没人搭理我,直至旁边一位穿黑西装的男生问候并为我快速办理了入住,进房安顿好后,去了lobby bar,与前台一样的情形,几位吧员在和另外一边穿着便装喝着红酒类似酒店员工的人在亲聊,直到我呼唤后才过来,对于我的一些请求和问题,基本都是嗯,啊,哦,可能,或许吧!最后挂房账时对于是否会员可以8折的问题经过3个人之后才最终确定可以!没什么大碍后回房准备睡觉,房间里的一切设施设备和大多数CP相比并无差异,符合预期期待,但是准备睡觉时发现,好冷!因为事先和总机确认过说是有开暖气的,所以把风调到了最大,温度30度,但是才发现原来出来的都是冷风,期间找了一位HSKP的男服务员看过,他说就是这样的,也只能默默接受了,后果就是一整夜都觉得冷,最后实在没办法把空调关了,但新的严重的问题是一晚上都没睡着,因为空气太干,不流通,一直干咳然后喝水,不断上厕所。漫漫长夜熬过之后,去了餐厅用餐,记得第一次入住时早餐的可选择性很少,至于味道就不做评价了,时隔一年后发现,嗯!果然时代在进步但是这家酒店的早餐一直原地踏步,但基本可以满足要求,直到当我拿起一个杯子打算倒红茶时才发现,这确定是CP?像是一个用过很多次但从来没有认真洗 过的,满杯茶渍的杯子。首次重复入住同一家IHG酒店,唯一深感体会的是,部分员工只是在完成他的工作,并不是在为客人提供服务。当然可能我有点以偏概全,但至少我的真实经历是这样的。 25 December 2013
Rated 4.0 out of 5.0 by Impressive hotel, great value and comfort This is the first time I stayed here in Zhongshan, as I normally use the Xiaolan Crowne Plaza, 20KM North and West of here, for being near to the companies I have visited. The other Crowne Plaza is really great but the impression coming into the Atrium lobby here is memorable. The Dim Sum style restaurant on second floor is outstanding and the Club room on 20 is great for leisure or business. Highly recommend this Hotel 19 December 2013
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