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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.4

based on 230 reviews
92%
Recommend This Property

Ratings Breakdown

230reviews

  • 5 Stars
    134
  • 4 Stars
    71
  • 3 Stars
    16
  • 2 Stars
    4
  • 1 Stars
    5

身心放松,入住舒服

By

02 February 2016

周边空气和环境都非常棒! 房间干净卫生! 大堂感觉很温馨!服务员态度很好!周边是新城区,比较安静!脱离城市的喧闹,适合商务、悠闲!

服务员责任意识强,态度服务非常好!餐饮卫生丰富!

Posted byHotelStaff
05 February 2016
尊敬的宾客 感谢您选择入住了中山永安新城皇冠假日酒店,以及对我们的好评赞誉和各项认可与肯定。 作为洲际酒店集团旗下的一员,位于中山市南区中心地带,距离京珠高速西出口仅5分钟车程,无论休闲、亲子出游或商务居停,酒店完美的布局设计及贴心的个性化服务将为您提供尽善体验。如您有疑问或需要任何帮助,欢迎您随时与酒店宾客服务经理联系,致电:(86)760 89916888转宾客服务经理或发送邮件至:gsm@cpzs.com.cn告知我们详情,以便我们在您今后的入住中提供更加完美的体验。 欢迎您与酒店预订部联系,或关注酒店的官方微博及微信,随时了解更多客房、餐饮及茶树水疗相关优惠信息。 衷心期待您的再次光临! 中山永安新城皇冠假日酒店管理团队
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cheerful and polite response

By

30 January 2016

club

I always receive cheerful and polite manner by the counter staff at the lobby, in particular, during my breakfast time. The staff were friendly with easy approach to entertain our needs.

Posted byHotelStaff
02 February 2016
Dear Guest Thank you very much for staying at Crowne Plaza Zhongshan Wing On City and sharing with us your great reviews. We are very pleased to know that you have had a pleasant and comfortable stay here with us. Should you have any additional review, suggestion or detailed request, we are always more than happy to hear from you at any time. You may email to our Guest Service Manager at the address: gsm@cpzs.com.cn. Look forward to welcoming you back again to our hotel in the near future. Hotel Management Team Crowne Plaza Zhongshan Wing On City
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warm with cheerful smiling face

By

30 January 2016

club

The counter staff were very cheerful and always replied to our enquiry with a smiling face and polite manner. The welcome drinks were well served together with pleasant atmosphere which had made our stay filled with comfort and relax.

Posted byHotelStaff
02 February 2016
Dear Guest Thank you very much for choosing Crowne Plaza Zhongshan Wing On City and sharing with us your great reviews as well as the recognition. We are very pleased to know that you have had a pleasant and comfortable stay here with us. Should you have any additional review, suggestion or detailed request, we are always more than happy to hear from you at any time. You may email to our Guest Service Manager at the address: gsm@cpzs.com.cn. Look forward to welcoming you back again to our hotel in the near future. Hotel Management Team Crowne Plaza Zhongshan Wing On City
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a very good hotel

By

30 January 2016

the staff were very friendly and sincere, which i really liked a lot. this has been rare among IHG group hotels, and a lot of other hotels were very rude and unfriendly. this hotel highly recognized my plantinum membership.

I will recommend and stay in this hotel again.

Posted byHotelStaff
01 February 2016
Dear Guest Thank you very much for choosing Crowne Plaza Zhongshan Wing On City and sharing with us your great reviews as well as the recommendation. We are very pleased to know that you have had a pleasant and comfortable stay here with us. Should you have any additional review, suggestion or detailed request, we are always more than happy to hear from you at any time. You may email to our Guest Service Manager at the address: gsm@cpzs.com.cn. Look forward to welcoming you back again to our hotel in the near future. Hotel Management Team Crowne Plaza Zhongshan Wing On City
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Satisfied stay

By

29 January 2016

We much enjoyed our time in Zhongshan Crown Plaza, the service has been consistently excellent. This hotel is our top choice for hotel in Zhongshan.

Posted byHotelStaff
01 February 2016
Dear Guest Thank you very much for choosing Crowne Plaza Zhongshan Wing On City and sharing with us your great reviews as well as the satisfaction. We are very pleased to know that you have had a pleasant and comfortable stay here with us. Should you have any additional review, suggestion or detailed request, we are always more than happy to hear from you at any time. You may email to our Guest Service Manager at the address: gsm@cpzs.com.cn. Look forward to welcoming you back again to our hotel in the near future. Hotel Management Team Crowne Plaza Zhongshan Wing On City
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入住多次无识别会员身份

By

28 January 2016

club

几乎每月都入住一次中山皇冠酒店,也都出示过多次会员卡,仍无法积分。十二月的入住被告知积分挂到别人的账户上了,却无法更改。每次我都入住大床房,都一个人住,为何出现积分挂别人账上的情况?管理相当混乱,与SPG对会员的重视和服务相差太远。

Posted byHotelStaff
01 February 2016
尊敬的宾客 感谢您再次选择了中山永安新城皇冠假日酒店,以及对我们的评价与分享,您的评价对我们非常重要。由于前厅员工的产品知识不熟悉,而未能提供给您令人十分满意的积分办理服务,我们表示非常歉意,已经为您进行了处理。同时已经安排了相关的知识培训,并将在今后的工作中更加注意,以期提高工作效率,避免此类现象的再次发生。 如您有其他任何疑问或需要任何帮助,欢迎您随时与酒店宾客服务经理联系,致电:(86)760 89916888转宾客服务经理或发送邮件至:gsm@cpzs.com.cn告知我们详情,以便我们在您今后的入住中提供更加完美的体验。 欢迎您与酒店预订部联系,或关注酒店的官方微博及微信,随时了解更多客房、餐饮及茶树水疗相关优惠信息。 衷心期待您的再次光临! 中山永安新城皇冠假日酒店管理团队
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套房整体舒服,性价比不错

By

28 January 2016

platinumelite

同时订了2间房,其中套房的整体还是不错的,套房舒服就是普通房太小了。周末非凡礼遇,性价比高。下次还会考虑入住。

Posted byHotelStaff
01 February 2016
尊敬的宾客 感谢您选择入住了中山永安新城皇冠假日酒店,以及对我们的好评和性价比的肯定。 作为洲际酒店集团旗下的一员,位于中山市南区中心地带,距离京珠高速西出口仅5分钟车程,无论休闲、亲子出游或商务居停,酒店完美的布局设计及贴心的个性化服务将为您提供尽善体验。如您有疑问或需要任何帮助,欢迎您随时与酒店宾客服务经理联系,致电:(86)760 89916888转宾客服务经理或发送邮件至:gsm@cpzs.com.cn告知我们详情,以便我们在您今后的入住中提供更加完美的体验。 欢迎您与酒店预订部联系,或关注酒店的官方微博及微信,随时了解更多客房、餐饮及茶树水疗相关优惠信息。 衷心期待您的再次光临! 中山永安新城皇冠假日酒店管理团队
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Perfect hotel

By

26 January 2016

I keep coming back to this hotel because:
The reception staff is excellent.
The concierge is excellent.
The housekeeping is excellent.
The restaurant and bar is excellent.
The room is comfortable and in good conditions.

Posted byHotelStaff
29 January 2016
Dear Guest Thank you very much for choosing Crowne Plaza Zhongshan Wing On City and sharing with us your great reviews. We are very pleased to know that you have had a pleasant and comfortable stay here with us. Should you have any additional review, suggestion or detailed request, we are always more than happy to hear from you at any time. You may email to our Guest Service Manager at the address: gsm@cpzs.com.cn. Look forward to welcoming you back again to our hotel in the near future. Hotel Management Team Crowne Plaza Zhongshan Wing On City
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Albergo ha superato le mie aspettative

By

18 January 2016

club

L'esperienza complessiva è stata molto positiva. L'hotel ha superato le mie aspettative. Ottimo il rapporto qualità / prezzo

Posted byHotelStaff
22 January 2016
Dear Guest Thank you very much for choosing Crowne Plaza Zhongshan Wing On City and sharing with us your great reviews. We are very pleased to know that you have had a pleasant and comfortable stay here with us. Should you have any additional review, suggestion or detailed request, we are always more than happy to hear from you at any time. You may email to our Guest Service Manager at the address: gsm@cpzs.com.cn. Look forward to welcoming you back again to our hotel in the near future. Hotel Management Team Crowne Plaza Zhongshan Wing On City
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各方面都很好

By

18 January 2016

platinumelite

服务全五分,前台、中餐厅 和housekeeping的服务都是那么的优秀,可以说这家皇冠的管理水平真的很高!

房间设施都还很新,住的很舒服。

中餐厅的菜品很美味,尤其是虾饺。强烈推荐这家皇冠!

Posted byHotelStaff
22 January 2016
尊敬的宾客 感谢您选择入住了中山永安新城皇冠假日酒店,以及对我们的好评赞誉和服务及其他各项肯定。 作为洲际酒店集团旗下的一员,位于中山市南区中心地带,距离京珠高速西出口仅5分钟车程,无论休闲、亲子出游或商务居停,酒店完美的布局设计及贴心的个性化服务将为您提供尽善体验。如您有其他疑问或需要任何帮助,欢迎您随时与酒店宾客服务经理联系,致电:(86)760 89916888转宾客服务经理或发送邮件至:gsm@cpzs.com.cn告知我们详情,以便我们在您今后的入住中提供更加完美的体验。 欢迎您与酒店预订部联系,或关注酒店的官方微博及微信,随时了解更多客房、餐饮及茶树水疗相关优惠信息。 衷心期待您的再次光临! 中山永安新城皇冠假日酒店管理团队
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床铺舒适

By

17 January 2016

club

房间设施不错,选择假日的一个很重要的原因就是喜欢假日酒店的床与枕头。如果以后出行的城市地理位置方便,还是会选择入住你们的酒店。

Posted byHotelStaff
18 January 2016
尊敬的宾客 感谢您选择入住了中山永安新城皇冠假日酒店,以及对我们的好评分享和赞誉。很高兴您能喜欢酒店的客房设施。 作为洲际酒店集团旗下的一员,位于中山市南区中心地带,距离京珠高速西出口仅5分钟车程,无论休闲、亲子出游或商务居停,酒店完美的布局设计及贴心的个性化服务将为您提供尽善体验。如您有其他疑问或需要任何帮助,欢迎您随时与酒店宾客服务经理联系,致电:(86)760 89916888转宾客服务经理或发送邮件至:gsm@cpzs.com.cn告知我们详情,以便我们在您今后的入住中提供更加完美的体验。 欢迎您与酒店预订部联系,或关注酒店的官方微博及微信,随时了解更多客房、餐饮及茶树水疗相关优惠信息。 衷心期待您的再次光临! 中山永安新城皇冠假日酒店管理团队
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房间很舒服

By

13 January 2016

酒店位置挺好,也很安静,房间很舒服,酒店位置也好,上次吃过一次晚餐自助餐,出品很好,这次的自助早餐觉得内容有点少。有部分工作人员的素质有待于提高。

Posted byHotelStaff
18 January 2016
尊敬的宾客 感谢您选择入住了中山永安新城皇冠假日酒店,以及对我们的好评分享、认可和建议。 如您有其他任何疑问或需要任何帮助,欢迎您随时与酒店宾客服务经理联系,致电:(86)760 89916888转宾客服务经理或发送邮件至:gsm@cpzs.com.cn告知我们详情,以便我们在您今后的入住中提供更加完美的体验。 欢迎您与酒店预订部联系,或关注酒店的官方微博及微信,随时了解更多客房、餐饮及茶树水疗相关优惠信息。 衷心期待您的再次光临! 中山永安新城皇冠假日酒店管理团队
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