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Rated 4.7 out of 5 by 133 reviewers.
Rated 5.0 out of 5.0 by One of the best Crowne Plaza hotels I recommend this hotel for the friendly and efficient staff who would stop at nothing to fulfill their guest needs. Rooms are light and airy with comfortable beds. Good location and decent restaurants. February 17, 2014
Rated 4.0 out of 5.0 by Mr Satay Nice hotel, great location, lovely friendly staff, excellent food February 17, 2014
Rated 5.0 out of 5.0 by Outstanding Great hotel which exceeded expectations on all levels - clean and comfortable room, great service and friendly staff February 16, 2014
Rated 5.0 out of 5.0 Hotel Accomodation During my stay i feel very good and the services of hotel are also very good. February 15, 2014
Rated 5.0 out of 5.0 by I loved my stay at Crowne Plaza Abu Dhabi I had a really good time and enjoyed every minute of my stay at the Crowne Plaza. The staff are lovely and the facilities are great. If you are looking for a comfortable, hassle free accommodation in the middle of Abu Dhabi, Crowne Plaza is a great choice. February 12, 2014
Rated 5.0 out of 5.0 by What True Customer Service is about. This was my 3rd visit to this hotel, and again it was a very pleasant stay. The care and attention to my needs as well as those of my 3 colleagues was excellent as always. We had to extend the stays of all 3 of them and this was facilitated without issue. We book the Club rooms for each visit and feel its exceptional value. February 10, 2014
Rated 5.0 out of 5.0 by Good comfortable stay I had a nice relaxing time at the Crowne Plaza and I hope to return in the future. February 7, 2014
Rated 5.0 out of 5.0 by Excellent service and good Lounge club The personel is each time ready to make my stay as mach confortable as possible. Special thanks to Lounge club managers. February 6, 2014
Rated 5.0 out of 5.0 by One of the best hotels in Abu Dhabi! This is a great hotel with amazing staff who go above and beyond to ensure their guests are happy and enjoying their time. I would not hesitate to recommend this hotel, mainly because of the first class friendly service provided by the staff. February 5, 2014
Rated 5.0 out of 5.0 by COMFORTABLE ROOM The room is wide and very clean, i sleep well and i enjoyed my 3 nights stay in the hotel February 3, 2014
Rated 5.0 out of 5.0 by Chillout hotel in the chillout city of Abu Dhabi. I wanted to just relax on my trip to abu dhabi and this hotel really provided and helped me achive this state of mind. the laidback, friendly, always smiling and helpfull staff did a fantastic job! i'll be back soon! February 3, 2014
Rated 5.0 out of 5.0 by a great weekend from the staff at the front door to the check out the staff was fantastic. the room was spacious, and very comfortable. The dinning facility was excellent. check in staff was very friendly and polite. February 3, 2014
Rated 5.0 out of 5.0 by Fantastic staff and very comfortable bed This Hotel is in a great location and the staff are the best you will find any where for knowege and for friendliness. Value is reasonable and the food and drink is excellent. In all great place to stay. February 3, 2014
Rated 5.0 out of 5.0 by As usual a great stay The staff are very attentive and helpful and for the great majority of my stays this has always been the case. As a regular customer sometimes you cannot offer our corporate rate which is a shame. Some aspects of the bathrooms do need refurbishment but they are not off-putting, The restaurants are all good with Chao Gao being excellent in terms of food quality, choice and staff attentiveness. February 2, 2014
Rated 5.0 out of 5.0 by NO 1 for Service Any hotel can have nice rooms and good restaurants, but Crowne Plaza Hamdan Street has something special - a service ethos which makes you feel at home and also feel like a valued guest. Full marks 10/10 January 30, 2014
Rated 5.0 out of 5.0 by good location and luxury quiet room very nice location downtown of Abu Dhabi ,very kindly staff , clean , large and bright room. January 30, 2014
Rated 4.0 out of 5.0 by Good stay The stay at this hotel was comfortable. Restaurant services are very good. Restaurant staff very polite and helpful. Concierge services very good, and polite and helpful staff. Things which can be improved to further enhance the comfort of guests would include: a) better sound insulation from the neighbouring room (which is separated by door) b) better sound insulation from outside (traffic and other hustle bustle) may be looked into. Room ambience can be enhanced by providing carpets in the rooms. The wood finish flooring is starting to give away at certain areas, which reduces the overall ambience. Room service may be improved upon, in terms of the replenishment/ variety of black tea consumables. TV channels definitely needs improvement. No. of Channels way too less. Even in non-smoking room, there is always a lingering odour of the tobacco. Can this be really avoided. I have noticed this in several other hotels as well. Bathroom space is average. Though guest preference is solicited during check-in, Complimentary newspapers not provided. January 27, 2014
Rated 4.0 out of 5.0 by Good location Nice hotel, good location, excellent restaurants, very nice staff and not so expensive comparing with others hotels in Abu Dhabi. January 27, 2014
Rated 4.0 out of 5.0 by Excellent hotel despite poor IHG customer attention The hotel is really excellent and the staff was also very professional and kind with us for every need. Unfortunately we cannot say the same for IHG in general due to their unsatisfactory policy about the Rewards Club point collection. We made our reservation through an Internet service and for this reason the stay was classified as "not-qualifying stay"! Really bad! January 26, 2014
Rated 5.0 out of 5.0 by Wonderful staff, great amenities, and good food One of the best Crowne Plaza Hotels I've had the pleasure of staying at, everyone was, kind, caring and did whatever was necessary to make your stay relaxing and pleasant. Room service, housekeeping, and the front desk staff are the best seen to date! January 24, 2014
Rated 5.0 out of 5.0 by my stay VEry good and comfortable stay. The restaurants were excellent January 23, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service i loved my stay at Crowne Plaza and i will use it again if i come back. the only thing i know could be improved is the slippers. i would rekomend this hotel to any one. January 19, 2014
Rated 5.0 out of 5.0 by Excellent place to stay for business in Abu Dhabi Located in the heart of downtown Abu Dhabi this hotel is convenient and comfortable place to stay. Outdoors are modest however inside everything is of high standards. January 17, 2014
Rated 4.0 out of 5.0 by Great service and convenient location From arrival to departure, service was outstanding and my stay was only marred by the repair / renovation works being carried out in a neighbouring room and the limited selection & quality of food on offer in the Garden restaurant although that was at least in part attributable to my arriving for dinner towards the end of service. January 15, 2014
Rated 4.0 out of 5.0 by good good. Tamil channels are good. South indian food items are good January 15, 2014
Rated 4.0 out of 5.0 by Nice staff Concierge recognized me and used my name every time they saw me January 14, 2014
Rated 5.0 out of 5.0 by Just one bad point I was there on my honeymoon and that was mentioned to the staff on the phone a couple of days before checking in. On our honeymoon it would have been nice if we were offered a small cake, fresh flowers or even a room upgrade. We stayed at another hotel in Dubai and mentioned we were on our honeymoon and we got a room upgrade, a cake that said "congratulation" and fresh flowers as well. Simple things like that would have shown that Crown Plaza cared about experience. Apart from this small point the overall stay at the hotel was excellent, staff were prompt, friendly and always hellping January 14, 2014
Rated 5.0 out of 5.0 by Superb Breakfast Buffet Wonderful hotel, but had some challenges locating it since it was our first time in the city. Slept great and bath towels were huge! Best Breakfast buffet I have had at a hotel. Glad we got to enjoy it twice. January 11, 2014
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