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Rated 4.6 out of 5 by 242 reviewers.
Rated 2.0 out of 5.0 Hotel is not 5 star The hotel is not 5 star, extremely old due for renovation, but the rates are 5 star, I must say the staff is extremely nice, friendly and helpful. June 27, 2014
Rated 5.0 out of 5.0 by Best experience at Crowne Friendly and helpful staff Good choice of restaurants, excellent food. Great pub at basement. like the roof top bar. June 24, 2014
Rated 5.0 out of 5.0 by Friendly staff and great hotel From the moment I arrived the staff were friendly and could not do enough for you. They would remember your name after being the restaurant only once and they would take the time to chat with you at dinner. The variety of food choices was good and at a reasonable amount. June 23, 2014
Rated 4.0 out of 5.0 by Staying at Crowne Plaza In General , it is very nice hotel and the provided servises are super up . Staylish/Finishing of the hotel needs to be improved I advise the reader to go and stay there. June 22, 2014
Rated 5.0 out of 5.0 by Thanks to the team Thanks much to all team in Crown they was much support and Proff. Special thanks to Nour at Front Office ,he was soo support and problem solving man,he always friendly and know what he is doing June 21, 2014
Rated 5.0 out of 5.0 by The Best Hotel in Abu Dhabi ... and I'll tell you why ... It's simple ... the staff. I've stayed at this property since the first month it opened and have consistently been pleased. This time it was a business trip of a little over 30 days. During this period I also brought in a team and, at the peak, we totally eleven guests. The staff and support were outstanding. Every morning during the peak period of my stay there was a breakfast table for eleven set aside for us at 6AM. The setting included cold bottled water and other cold drinks based on the team's individual preferences. As we would be working all day in the desert the staff also provided a large bag of ice for our cooler. Evenings in the Executive Floor lounge were perfect for unwinding and preparing for the next day. The staff quickly learned all of our names and instantly produced each person's beverage of choice when they walked in. Friendly, personable, caring and a wealth of knowledge. It doesn't get any better than this. June 20, 2014
Rated 5.0 out of 5.0 by Great Hotel Staff Everything about my stay was awesome. Especially the Hotal Staff. They were very Proffesional and helpful with anything we wanted. June 17, 2014
Rated 5.0 out of 5.0 by Great business hotel Great stay in this hotel; very friendly and helpful staff. Excellent lunch facilities, good dinner restaurants, easy to meet business partners (lunch area, cappuccino floor etc.) June 17, 2014
Rated 5.0 out of 5.0 by “Excellent hospitality & great food.” Hotel crown plaza is located in the middle of Abudhabi city, The reception is very quick to attend you. The rooms are very nice & the wifi internet speed is fast. The room service is very prompt & very attentive.The restaurants are well designed & the staff are very excellent. Overall it is an excellent hotel to be in away from home. Note: Special recommendation for House keeping boy " jerry" June 16, 2014
Rated 5.0 out of 5.0 by 10/10 Have used the Boston Crown Plaza... That said this is way better. 10/10 June 14, 2014
Rated 4.0 out of 5.0 by Great hotel Overall a great hotel, a little noisy in the rooms due to loud cars in the early hours and the mosque out the window. Rooms were able to be made cool and dark for sleeping. Restaurant was not great value for money but the staff were very friendly and helpful. June 10, 2014
Rated 5.0 out of 5.0 by Great Service Hotel is truly a five star hotel. Staff are nice and the rooms are very comfortable to spend the night with. June 9, 2014
Rated 4.0 out of 5.0 by Room & comfort Good location, No disturbance. Nice to stay. Food quality is very good. Fast WI-FI network. June 7, 2014
Rated 5.0 out of 5.0 by Best upgrade It took no time to change my room as I complained about some noise ... June 4, 2014
Rated 4.0 out of 5.0 by Room floor without carpet The room I was in had no carpet. Excellent for people like me with dust allergies. You feel the difference between the dust in carpets and a clean wooden floor June 2, 2014
Rated 5.0 out of 5.0 by Staff Attentiveness The staff at the Crowne Plaza were friendly and very helpfull. I was a nice touch that they learned our names very quickly and greeted us in person with the correct title each time we entered the hotel. Every question we had was answered in a reliable and experienced manner. June 2, 2014
Rated 4.0 out of 5.0 by Comfortable stay It is always relaxing experience in Crowne Plaza, as I am not disturbed un- necessarily. June 1, 2014
Rated 5.0 out of 5.0 by Pleasant Stay Pleasant stay involves being welcomed, attended, guided and sent relieved from stress and work. June 1, 2014
Rated 4.0 out of 5.0 by Vegetarian Indian Food Being a vegetarian, I found very less option and the taste also not matching for Indian Vegetarian. Please include Indian Vegetarian Items in BF, LUNCH May 31, 2014
Rated 5.0 out of 5.0 by Comfortable bed, excellent service It's all smooth and nice, from check-in to check-out. I appreciate to find some of the hotel staff I met in 2013 during this trip, my first trip in 2014. Garden Restauant, the Hero's, the upgraded Level Lounge, the spa May 31, 2014
Rated 5.0 out of 5.0 by comfortable stay and excellent team a nice hotel to stay ,everything id satisfying and more ,near from all landmarks in Abu Dhabi and from the all the malls ,very nice night club ,restaurants. May 30, 2014
Rated 5.0 out of 5.0 by Pleasant stay, Friendly & Efficient Staff Had a very comfortable stay at Crowne Plaza. The room was well equipped & clean up to the mark. Staff were excellent in guest service. Friendly Staff is a great asset this hotel has, all staff members reflected high standards of hospitality service with a human touch. Very proactive and efficient. Will certainly recommend to my friends & family. May 28, 2014
Rated 4.0 out of 5.0 by Excelent service and helping staff The Crown Plaza Abu dhabi provide excellent services, The staff at front desk and restaurant are really dedicated and ready to serve you any time. The rooms are comfortable and gives you value for money May 26, 2014
Rated 5.0 out of 5.0 by Excellent Staff The hotel staff from reception to the 21st Floor are excellent. They really make efforts to make your stay as comfortable and enjoyable as possible. For the best mojito in Abu Dhabi go to the bar at the 21st Floor and ask Jam to make you one. Beside a wonderful mojito you'll receive a big lovely smile from Jam. May 26, 2014
Rated 5.0 out of 5.0 by Crowne Plaza Abu Dhabi The Crowne Plaza is without doubt one of the best hotels in the Middle East. There is nothing to fault, service, staff, comfort and amenities are all superb. Would recommend it to anyone staying in Abu Dhabi. May 26, 2014
Rated 4.0 out of 5.0 by Outstanding Service This hotel is in a great location for both work or pleasure. The only complaint that I have is in regards to the Executive Club Lounge on the 17th floor, the hours are not really conducive to a working person, and does not accommodate those who have odd working hours. My recommendation is that the lounge be accessible via a key card and not have set hours. Most of the CP that I stay out it is come and go as you please with an attendant in the day time. All in all a great hotel and I will stay here again and recommend it to anyone traveling to the Abu Dhabi area. May 22, 2014
Rated 5.0 out of 5.0 by Home Away From Home Great Rooms, Great Food, Great Service, Great Staff...Keep It Up!!!!!! May 21, 2014
Rated 5.0 out of 5.0 by Best hotel in abudhabi with excellent breakfast at garden restaurant The breakfast was awesome. Usually most of the hotel breakfasts are just for nameshake but crowneplaza breakfast was stunning. Especially on the last day south indian food was made very very delicious. It was much better than the top class indian restaurants in the city. I appreciate their cooks and staffs who are very friendly May 20, 2014
Rated 5.0 out of 5.0 by Amazing stay I had an amazing stay in this hotel, i really enjoyed my stay. You will get really recognized as a Rewards Club member. Front office staff were super friendly and knowledgeable. i will diffidently consider going there more often. Special Thank you to Ms. Paola, who is really professional and very knowledgeable about what she does. I stay over 100 nights in hotels all over the region for business every year, and i barley remember a front office staff name. But from the first stay in Crown Plaza Abu Dhabi. Keep up the good work. May 18, 2014
Rated 4.0 out of 5.0 by good service The hotel is in mid of the city so I give good all marks for location.. Staff was very couteous, helpfull. They all had smile when dealing with guests ( i wont say genuine smile, it was a business smile :-) Room was nicely cleaned, wooden floored, there was no problem in the room but i would say that ambiance of the room needs to improve. the bed ver soft more then expected.. (i wont count it a positive point) May 18, 2014
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