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Rated 4.6 out of 5 by 239 reviewers.
Rated 5.0 out of 5.0 by comfortable room and concierge nice service the room is nice for living. the conceirge service is good May 16, 2014
Rated 5.0 out of 5.0 by Outstanding This hotel was above our expectations, great location and service in every department was above average. To be greeted by smiling helpful faces is where customer service begins! Thank you we look forward to recommending your hotel and using your chain again. May 14, 2014
Rated 5.0 out of 5.0 by Amazing and memorable experience personnel is just GREAT This hotel has a unique way of taking care of clients. From the moment you arrive until you leave. Everyone is putting great efforts to help and make our stay memorable and enjoyable. May 7, 2014
Rated 5.0 out of 5.0 by Enjoyable break We enjoyed our stay in this hotel: convenient location and the usual friendly staff and service, except: 'Heroe's' needs some management attention: Restaurant service is inattentive and slow; bar service is patchy. Great life music! May 7, 2014
Rated 5.0 out of 5.0 by Not comfortable pillows I feel the pillows are not comfortable for me because of thickness is less May 6, 2014
Rated 5.0 out of 5.0 by Noise outside the hotel Traffic noise was still audible from the room, but it wasn't too loud as to affect my sleep. If at all possible, perhaps higher level of double glazing could have improved the noise insulation. April 30, 2014
Rated 5.0 out of 5.0 by Great Value I stayed here for a week, and it was amazing. The manager on duty, Paddy, and the concierge were very attentive and helpful. The hotel is ideally situated in downtown Abu Dhabi. The rooms are spacious and comfortable. A great value for a 5-star hotel. April 29, 2014
Rated 5.0 out of 5.0 by Great location in a concrete city I love this hotel for its location and Cho Gao restaurant. Great food! Need NA electrical outlet on the power bar! it used to be there. Lets have it back! April 29, 2014
Rated 5.0 out of 5.0 by Usual high standard From arrival until departure I felt part of a caring family. April 25, 2014
Rated 4.0 out of 5.0 by Abu Dhabi Business Trip great location and very helpful/friendly staff. superb dinning options in the hotel April 24, 2014
Rated 4.0 out of 5.0 by Stay at crowne plaza Since itis located at the busiest street in Abudhabi approach to all business and leisure locations arevery easy. April 23, 2014
Rated 5.0 out of 5.0 Crown Plaza Abu dhabi Very good staff and hotel, Nour in the reception, Justin in the restaurant and Sam in Heros are the best April 22, 2014
Rated 4.0 out of 5.0 by Great business hotel Very good standards and particularly good service for this city centre hotel. Only significant negative was that room was on 3rd floor alongside busy road (Hamdam Street) above hotel exit frequently used by guests leaving hotel bar as late as 4am and there was also a non-soundproofed interconnecting door which meant that I was disturbed by the alarm in the neighbouring room. I will ask for a room facing another direction on a higher floor next time. Also will request one without an interconnecting door. April 19, 2014
Rated 4.0 out of 5.0 by Nice Service It was a nice stay at Crowne Plaza as behaviour of staff was beyond my expectation. Did not given me any chance to raise even a single complaint regarding my needs. April 18, 2014
Rated 5.0 out of 5.0 by i am happy and comfortable for all serviceses,i am happy and comfortable f i am happy and comfortable for all serviceses,i am happy and comfortable for all serviceses, April 16, 2014
Rated 5.0 out of 5.0 by Very friendly staff The Crowne Plaza is not the most expensive hotel in the city but the staff must be the most friendly and welcoming. Jackie and Jess make telephone reservations simple, Padmaraj and the team at the front desk make check in and check out quick and efficient. The staff in the restaurants including Marilyn (Chef), Kristina, Reshma and Raj in the Garden Restaurant couldn't be more polite and friendly. Their professional approach makes all of the guests feel relaxed and welcome, especially for breakfast and Friday Brunch. For a smoke free dining experience, Cho Gao, Spaccanopoli, and The Garden are all highly recommended. The food and the service are always excellent. April 12, 2014
Rated 5.0 out of 5.0 by Good Hotel recommended Excellent service, convenient location, easy access especially if driving , food experience not to be missed at Cho Gao Restaurant April 11, 2014
Rated 5.0 out of 5.0 by Comfort, friendly and great service No matter how good quality materials are used in a building, it is the staff that makes a place either good or bad. And believe me, I could stay anywhere; if these very kind and helpful people were the staff... My deepest thanks to all... And the hotel itself is made of premium materials, combined with the excellent staff, my stay was much comfortable. I am a smoker and stayed in a smoke-permitted room. I have no idea about how they do that, but the room does not smell bad. April 11, 2014
Rated 4.0 out of 5.0 by Timely service and nice gesture of front desk staff,and good cleaning Excellent room and good toilet amenities and very good service staffs, easy check in and checkout.. well prepared indian cuisine. Please make idly tiffien soft, so that it will be nice dish Ramanan April 9, 2014
Rated 5.0 out of 5.0 by NOSTALGIC RETURN TO A CLASSIC HOTEL Wonderful experience, outstanding treatment, and professional caring staff. Special Gold Pass treatment appreciated, as well as upgrade. Well appointed rooms, good amenities and bath sheet, well-lit room, comfortable. Good central city location. Excellent breakfast. Thanks to Guest Relations and Nan for very special attention and care. Recommended as a great hotel. April 9, 2014
Rated 5.0 out of 5.0 by great hotel with fantastic staff Beautiful hotel with really superb staff. We had a wonderful few days there and will definitely be back. April 8, 2014
Rated 5.0 out of 5.0 by Comfortable bed I stayed recently at the Crowne Plaza Hotel - Abu Dhabi and had the most enjoyable stay on 03 April 2014. This all started at Valet Parking greeted by supervisors on name, recognized by all reception staff, given an excellent room to suite my preferences locations. Enjoyed a stroll around the Hotel, lobby's April 7, 2014
Rated 5.0 out of 5.0 by Huge room All good. An excellent place to stay. Upgraded to a suite - happy with that! Would have liked to have stayed longer, but it was only a short working visit. Nice staff. April 6, 2014
Rated 5.0 out of 5.0 by Excellent, Attentive Staff I had an 11-day stay here - the atmosphere was excellent. Every single staff member provided courteous, instant response to every request. Breakfast buffet was among the best. The multiple restaurants provide great choices. A flawless stay. April 2, 2014
Rated 5.0 out of 5.0 by very good Stayed two night. Service was good, friendly staff. Rooms comfortable, very good I would recommend stay here if you are looking for cheap accommodation for a night or two. March 30, 2014
Rated 5.0 out of 5.0 by Great staff, handy location We booked into this hotel as we had to be in Abu Dhabi one night for the triathlon...we checked in late and checked out early. The staff at the front desk were extremely helpful as were the concierge and valet parking team, who ended up helping us pack all our equipment in the car when we left. We had a suite room with sufficient space and privacy o sleep 3 adults comfortably. The lounge sleeping area had a door that could be closed. The room had basic kitchenette facilities that might have come in handy if we had been staying longer. March 29, 2014
Rated 4.0 out of 5.0 Omani Vistor to Crowne I have stayed at Crowne AbuDhabi and it is very nice stay. I have enjoyed staying in the hotel and the staff members were very kind to me. March 28, 2014
Rated 4.0 out of 5.0 在鬧區的舊酒店 酒店本身很舊, 房間也是很舊, 地點很好, 不過櫃檯人員不太熟悉公共交通, 部分資訊是錯誤的, 附近餐廳很多, March 28, 2014
Rated 5.0 out of 5.0 by Very good hotel offering great service The level of service is always very professional and the staff are always very helpful and friendly and will go out of their way to help if requested. The quality of bed linen and the sleep comfort of the beds is exceptional. Restaurant dining, lounge and room service dining standards are good with a good selection of food suitable for eveyones taste. I would always recommend this hotel to anyone planning to visit Abu Dhabi if they are looking for a city centre hotel. March 28, 2014
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