Rated 4.6 out of 5 by 83
Rated 4.0 out of 5.0 by dominick33 Comfortable
Very nice hotel and friendly and helpful staff. Only down side is wake up for prayer at 4:45 every morning from mosque across the street but then again when in Rome.
June 28, 2013
Rated 5.0 out of 5.0 by Tigersal Nice
I have always enjoyed my stay at crown plaza. Food is nice ---- especially sea food nights twice a week is excellent. Staff is friendly and front desk staff try their best to look for a room as per your requirements.
June 27, 2013
Rated 4.0 out of 5.0 by TB1970 Lovely room and good location.
Crowne Plaza Abu Dhabi is suitably located to see and get around the capital of the UAE. Our visit was very brief, but very pleasurable. The room was very clean, modern and spacious. The buffet breakfast was nice and despite the proximity to a very busy road, the noise was completely shut out by the design of the rooms. The staff were EXCEPTIONALLY helpful and always very polite. Really pushed for a criticism, the pool is not overly idyllic, but it was clean and gave a good view over the city.
June 27, 2013
Rated 5.0 out of 5.0 by Nath316 Business Trip That Was Very enjoyable
I spent 11 nights at the hotel. I was working at a customer site for 10 of those days and found that I could relax at the hotel after a long day.
Staff were excellent. From check in to room service to cleaning staff all were friendly and always very approachable,
The location was great and I could travel anywhere very easily.
I would recommend the Crowne Plaza to business and holiday guests alike.
June 24, 2013
Rated 5.0 out of 5.0 by Alex751 Service & Food
Outstanding service from a great staff.
The restaurants serve great dishes, I particularly like the Asian restaurant packed with "expats" and locals.
June 20, 2013
Rated 5.0 out of 5.0 by BPM1974 Very relaxing
Stayed here for 5 days on a de-stress assignment and left completely revived! Loved the location of the hotel and the number of f&b outlets in the hotel.
The staff is professional and very friendly and the facilities are outstanding. I especially liked the gym, which has an extensive range of goodies to get you in good shape quickly.
One minor detail: the oily smells from the restaurant on the 9th floor go up all the way to the top floors and sometimes even reach the entrance of the rooms.
June 19, 2013
Rated 5.0 out of 5.0 by JohnoNB Best service in Abu Dhabi
As someone who has stayed here a lot over the last three years, I can only say what I always say, of all the hotels in town, the staff here are simply the best. The hotel itself & facilities are first class too.
June 15, 2013
Rated 5.0 out of 5.0 by GHBURT Courteous friendly staff, quick service, quiet comfy room
As soon as I checked in I was upgraded to a better room. They saw I was tall & would appreciate a large bed. From the curbside service, the bellhop to the counter staff, everyone was friendly and helpful without seeming obsequious or formulaic. The breakfast food was varied and excellent, the service was quick and attentive, and with the priority club discount, good value for money. They waived little charges and gave excellent directions and advice. Highly recommended and definitely very good value.
June 14, 2013
Rated 5.0 out of 5.0 by Pipeliner1 First class business hotel with excellent service
A first class business hotel with a central location, good restaurants and very efficient staff. If possible book a Club room which gives you access to complimentary drinks and refreshments in the 17th Floor lounge plus free Wi Fi and internet connection. Join the Crowne Plaza loyalty programme and get some generous discounts in the restaurants
June 10, 2013
Rated 5.0 out of 5.0 by rroobbert My Experience at the Crowne Plaza Abu Dhabi
To all the great friends that I made during my two and a half months in Crowne Plaza Hotel Abu Dhabi. This thank you is long overdue and I apologize for taking such a long time in sending everyone a personal compliment.
What can I say about the Crowne Plaza Hotel…. I was treated like home! I can´t thank everyone enough for making my stay such a wonderful experience. It´s very difficult to name everyone who made my stay so wonderful during this time. I want to compliment everyone, from the reception desk, all the way up to the fitness center. You all did a wonderful job of making me feel at home and making my days that much better.
I especially want to compliment the staff of the Garden restaurant, which always went out of their way to make me feel like I was at home. Their professionalism and commitment in their jobs stands out beyond anything I have experiences. I met some really fantastic people in the Garden restaurant and some very special ones! To everyone, I can only thank you dearly for all your efforts in making my stay that much more gratifying.
I highly recommend the Crowne Plaza Hotel to everyone looking for a home away from home. I only hope that one day I can return and reunite with all those special people I met and that dedicate their days in making everyone’s stay an experience to remember.
Thank you for all!!
June 10, 2013
Rated 5.0 out of 5.0 by Aki1227 Great service
I satisfied to stay here and I will surly use the hotel for next business trip.
I will recommend my colleague and customers.
June 9, 2013
Rated 4.0 out of 5.0 by Brian50 Comfortable Hotel
Quality hotel and I was lucky enough to be upgraded to a suite. Professional and friendly staff. The bars are noisy and to be avoided unless you are under 35.
June 5, 2013
Rated 4.0 out of 5.0 by Fede12 Good service
very kind, well prepared and customer oriented personnell.
Thank you very much for having made my business trip less tiring
June 5, 2013
Rated 5.0 out of 5.0 by Tauseef Excellent
It was a pleasure to stay in Crowne Plaza Abu Dhabi, Everything is perfect i.e. Location, employee, understanding etc. I really enjoyed and will visit there frequently.
May 26, 2013
Rated 5.0 out of 5.0 by Travelallover Great hotel, good value
My daughter and I stayed one night at the Crown Plaza as a last minute decision on a short stay visit to Abu Dhabi.
The hotel was very clean and comfortable. The staff were very friendly and helpful and very attentive to our needs.
This hotel is very good value for money and I would recommend a stay here.
May 24, 2013
Rated 5.0 out of 5.0 by Bert48 Nice friendly hotel
Nice hotel with friendly staf. I loved and enjoyed every minute of my stay.Many thanks to you all.
May 22, 2013
Rated 5.0 out of 5.0 by ALHOSANY Nice room and comfortable bed
I Stay in standard room and I like all feature in this room. The bed is big and comfortable and the size of room is suitable. Also the bathroom is organize by good way and clean. I relaxing that night in this room.
May 20, 2013
Rated 5.0 out of 5.0 by Franck50 Great Hotel
Staff are friendly, always available, hotel is comfortable and the food is nice.
I recommend this hotel without hesitation.
May 16, 2013
Rated 5.0 out of 5.0 by rkuk A second home at Crowne Plaza Abu Dhabi
On arrival and departure, concierge always lend a helpful hand with the luggage. They have good knowledge of local whereabouts, phone cards. The manager even points me to the right bank ATM to draw cash. Wow, wouldn't it be nice if I could draw cash from him instead ! :)
Food in the Gardens is fantastic. Love the seafood buffet on Mon/Tue nights. Staff of the restaurant are unbelievable - treat you like brothers and sisters, and you never feel lonely. Can't resist the freshly baked croissants personally served by the chef in the morning, and the chefs are hanging around to listen to your needs as well - try asking them to cook you a dish of dragon head with chicken wing - they might be able to do it ! :)
Managers and staff at the front desk are marvellous. Greet you with smiles, and always listen to and go an extra mile to accommodate your needs.
Room is cosy, comfortable and clean, although it is susceptible to minor noise from the loud music on weekend afternoon (that is tolerable given it is fun time). Automatic aircond is not quite 'automatic' though (OK, I have to find some things to criticise, don't I?).
Foyer and building look is not as grand as many other resort hotels, but for business trips, I do not need a Palace, just somewhere like 'home' to stay with.
May 15, 2013
Rated 4.0 out of 5.0 by Ayaz Courteous People
I found the staff of this hotel very courteous. Infact the rooms are luxurious too.
May 15, 2013
Rated 5.0 out of 5.0 by Steve300 Excellence.
Had to stay at the Crown Plaza, Abu Dhabi because my regular Hotel was full.
I was thouroghly impressed with staff and atmosphere, and when I missed my return flight they kindly accomodated me for a second night without a reservation,
The rooftop bar is a little piece of heaven at night, and you couldnt ask for more in their dining areas.
Two Thumbs Up!!
May 4, 2013
Rated 5.0 out of 5.0 by SGhosh Overall excellent 5 star experience
I had a stay in Crowne Plaza, Abu Dhabi for 2 months between Feb to April. I did enjoy every moment of my stay there. All the staffs of the hotel ranging from reception, guest services,housekeeping, room service, kitchen, restaurant were extremely helpful, supportive, courteous, pro-active and professional. I did receive a truly 5-star treatment indeed. They tried and provided with everything that I could ask for. I named it, I had it. Initially I was put up in a room without kitchen while I preferred cooking for myself. I requested them for shifting me to a room with kitchen and that was done immediately. Without further delay, cooking utensils were provided and the mini refrigerator was not working.So I got back from work just to discover a huge refrigerator was put up in the room. I requested for additional newspaper of my choice and started receiving the same from very next morning without any fail.At breakfast once I was about to make a face wondering the menu was getting repetitive and before I could express myself Chef Javed from The Garden approached and asked what I wished to have. And he served it magically on my table exactly within 5 mins, the time he committed, not sure how!A special word of thanks and appreciation for him who has been extremely pro-active in understanding guests' tastes and requirements and has made me feel home away from home by supplying my favorite Indian dishes :)his professionalism and hospitality is really commendable.Thanks to all staffs of The Garden as well who remembered my personal choice and preferences ( used to find glasses full of my favorite fruit juices on table even before I would occupy them)The front-desk executives were extremely co-operative and well-behaved. The hotel hosts a swimming pool at the top which was absolutely fabulous.Overall, I would surely go back to stay there again should I revisit Abu Dhabi and it is strongly recommended!
May 4, 2013
Rated 5.0 out of 5.0 by Salam comfortable bed
I like the room style and the resturant in the hotel
May 3, 2013
Rated 3.0 out of 5.0 by Andrewjm great location but some limitations
Great central location.
Rooms large but slightly sterile with limited strage space meaning clothes had to be left in suitcase.
Also safe was not big enough to accommodate laptop making it necessary to check it in with concierge every time I went out.
Club lounge small and cramped, and not very well laid out but service was exceptionally good.
Service generally good but on departure I checked luggage with concierge who took 30 mins to locate when I came to pick it up.
May 1, 2013
Rated 3.0 out of 5.0 by Sultan2002 Great location
Internet is very over priced same as business center
April 25, 2013
Rated 5.0 out of 5.0 by JohnoNB Another perfect stay
I'm something of a regular guest here and, as always, experience service of the very highest standard.
The location and facilities are excellent but it is the friendliness and positive attitude of the staff which makes the Crowne Plaza my hotel of choice when in Abu Dhabi.
April 24, 2013
Rated 5.0 out of 5.0 by Jadallah Great Stay and Great Hopitality
Reception service is just great, very cooperative and welcoming.
Room upgraded to suite as I am platinum member :)
Food is great, specially the sea food night,
check out was great and fast, even the reception availed a car to Dubai with very competitive price
April 17, 2013
Rated 4.0 out of 5.0 by acamar nice ambiance at the bar.
i especially liked the bar for is atmosphere on the friday night i was there, with a great live band.also the room are very nice and confortable.also the location is good, situated in the center of the city,it's conveniant to be able to go almost wherever you want.great hotel to be recommended.
April 12, 2013
Rated 5.0 out of 5.0 by JohnoNB Perfect as always
I stay here for more than 25 nights throughout the year and just cannot fault anything with the location, facilities and, above all, the excellent staff. The Crowne Plaza just does everything so well.
April 11, 2013
Rated 3.0 out of 5.0 by Divij86 Nice hotel .... but not the usual 'Crowne Plaza' class !!!
To start with, I had stayed at this hotel for a period of 3 nights and was on a business trip.
When I checked in, I was expecting something to the level of other Crowne Plaza hotels across the world, but it was certainly not so. There was no issue with the staff as they were all very helpful in the smallest of my needs. They used to greet me very well at all times.
However, the condition of the corridor and the doors of the rooms gives a very negative feeling to the customers. They seem to be quite old and have unpolished surfaces.
The room was OK and so were the facilities within the room. As mentioned by other customers, the higher the floor, the better view as well as lesser the noise of the traffic.
Coming to indoor restaurants, The Kitchen where I was served daily breakfast was quite bad. Cho Gao restaurant is very nice (as mentioned by other customers) and easily the best restaurant available. Heroes bar is a nice hangout to drink and have a good time, but again nothing extraordinary. The place is too small to accommodate more number of people.
I would suggest this hotel to people who are looking for a budget hotel at a good location, but not for those who wish to experience facilities at the hotel itself.
March 26, 2013