Crowne Plaza Abu Dhabi

Hotel Front Desk: 971-2-6166166

Hotel Fax: 971-2-6217444

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Abu Dhabi International Airport (AUH)

- Distance from hotel: 18.64 MI/ 30 KM South East l

- Drive to the E11, follow signs for Abu Dhabi. Follow signs for Maqtaa Bridge. Drive straight for 15KM. At junction with Sheikh Hamdan Street turn right. Continue through next traffic signal (Muroor Rd). Hotel on right hand side, 100M after junction.

Dubai International Airport (DXB)

- Distance from hotel: 105.63 MI/ 170 KM South West l

- The five-laned highway between Dubai and Abu Dhabi is the country's heaviest-traveled route, and the 130-km journey can be covered in two hours. Stay out of the leftmost lane and drive carefully, especially at night.

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- Car Parking Available

- Self-Parking Fee: 25.00 AED

- Valet Parking Available

- Valet Parking Service is complimentary for in house guests, please approach the valet team for assistance.

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Hotel Highlights

From the Concierge to the Crowne Meetings Director, our goal is perfect and personalized service. Our staff prides themselves on accommodating each guest according to their individual needs.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 260 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

guest service


August 16, 2014


Please provide all the amenities for your valuable customer without service enquiries

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Engaged staff, great service


August 15, 2014


The friendliness and courtesy extended by all staff was excellent. They really made us feel welcomed and valued customers. The concierge team (Deepak and Arnel), the receptionists (friendly Jean), the servers in the restaurants, the room attendants, everyone had a smile and time for us. The customer service was incredibly good and team engagement was great. The staff are clearly proud of their hotel and it shows. Nice fitness facility on the 21st floor and the kids had a great time in the pool. The staff helped us and advised us on where to visit, providing plenty of information to help us make the best choice. Food was excellent with plenty of choice available. Altogether, a very welcoming and pleasant experience.

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Comfortable not well informed helpdesk


August 14, 2014

Reservation desk attendant was not well informed about the privileges of gold membership and gave me a regular room , I tried to explain to her that I always get upgraded to a suite yet she was reluctant to listen , the morning staff acknowledged her mistake when I checked out in the morning but I still stayed the night in a regular kind size bed room .

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Thank you


August 13, 2014


I would like to thank all the staff in the hotel for the friendly atmosphere we have during our stay. Few observations related to the food: in general it needs to be more of quality, variety, and taste. The sea food we had in the Italian restaurant was not up to the 5* standards.

You have a very good Spa and professional staff who made a real comfort and advisory treatment. Special thanks to the massage therapist “Nim or Nem” for her professionalism and excellent attitude towards clients.

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