Rated 4.5 out of 5 by 131
Rated 5.0 out of 5.0 by Therpo Excellent Hotel! We love this place!
From being friendly and efficient at check-in to promptly procuring a cab for our departure, the staff were the best trained, the most gracious and non-sycophantic my wife and I have ever known.
We stayed in a Club Room (smoking) on the eighth floor with a balcony, a great view towards the city and Sunset, an exceptionally comfortable bed and perfect bathroom facilities.
All our in-room proclivities and inclinations - including privacy - were entirely catered for without even having to ask: cushions we didn't use were ushered into the wardrobe, my love of English breakfast tea and sugar were rewarded with supplies growing exponentially every day along with biscuits and chocolates. We never had to ask for more shower gel, shampoo, body lotion, conditioner, pillows or water - this has never happened to us before!
Room service was also extraordinary; fast, fresh and delicious.
Being in a Club room, the Club lounge was at our disposal and after but a few strides there we were. Every morning we were able to avail ourselves of the most delicious breakfast and a table on the balcony where once again our every need was catered for by more exceptional, smiling, informative, helpful, non-sycophantic staff ready and willing to make us feel as relaxed and comfortable as they could - we've never felt more relaxed and comfortable in a hotel. Ever. We love this place!
November 12, 2013
Rated 5.0 out of 5.0 by KBAH Recogniton of Ms. Valentine and Mr. Pradeep with Crowne Plaza
Writting to recognize the exceptional hospitality provided to me by Ms. Valentine and Mr. Pradeep during my stay at the Crowne Plaza Hotel - Yas Island in Abu Dhabi.
They are excellent examples of hotel staff whose kindness keeps business travelers like myself returning to IHG hotels.
Warm Regards, Kevin
November 4, 2013
Rated 5.0 out of 5.0 by Bild96 Excellent staff
From security to the bellboys, and reception desk to the restaurant staff, and housekeepers, I genuinely have never met such a professional team.
Keep it up.
October 31, 2013
Rated 5.0 out of 5.0 by Jamar Rihanna Concert
Really enjoyed staying at the Crowne Plaza. A really convenient location for the Du Arena so only a 15 walk back to the hotel when there are so many people trying to get taxis and cars out of the area. The staff around the pool struggled a little bit with how busy it was the day before the concert, but the rest of the service was brilliant. Really nice room. View from the Club Floor was brilliant, and again, really nice staff up there.
Would definitely stay there again for this kind of event.
October 23, 2013
Rated 4.0 out of 5.0 by Rawia Warm & Cozy stay
I have spent my Eid Holiday at Yas crown Plaza, along with my family.
It was very pleasant stay, the front desk recipient was very nice with warm smile ( may be her name Sandy, shes Korean )
At Breakfast , although was very crowd;, but two staff was very nice to my kids & seated us
Generally ; we enjoyed our stay
October 21, 2013
Rated 5.0 out of 5.0 by abublan Beautiful, comfortable, friendly staff
Spent 3 night with my family, superior service, great staff, amazing view from the room. highly recommended.
October 20, 2013
Rated 5.0 out of 5.0 by Charbel Great hotel
Hotel is the best in yas island with a nice pool and pool bar
And what like the most that they are having places for kids to play in
October 20, 2013
Rated 4.0 out of 5.0 by SMDubai Good ambience but poor service!
We were a group of 4. We enjoyed the ambience, the poolside bar and room views, but customer service was poor.
We had to wait for more than 1 hour to check in to our room, despite reaching the hotel on time as per our scheduled check in, and nobody could tell us what time our room would be ready!
Also, room service had to be called atleast twice before they sent us anything we had ordered.
Hope this is worked on!
October 20, 2013
Rated 3.0 out of 5.0 by Trigger42uk Yas Island
Swimming Pool too small for amount of guests staying at hotel, breakfast area too small and 1 chef cooking eggs at breakfast for all the guests..
October 18, 2013
Rated 5.0 out of 5.0 by Warren33 Wonderful Experiance
Thank you very much. We had a great time at the Crown Plaza
October 18, 2013
Rated 4.0 out of 5.0 by UweLausH great service, good beds, beautiful view
we were in September / October 2013 for 8 days in the Crowne Plaza. we got an excellent room, 7 floor, beautiful view over the golf course and out to sea. equal at check we got conveys the feeling of being welcome. every desire we expressed was done quickly. the daily newspaper, the mineral water and coffee and tea in the room, gave us the feeling to be like the only guest treated.
offered free transfer from the hotel to the beach and to abu dhabi could easily be booked daily.
We were all very happy in everything and have felt very comfortable
October 14, 2013
Rated 4.0 out of 5.0 by sbazyan IHG Programs take you for a ride
The hotel is nice and comfortable that suits the demand of business man. But for business travellers who expect the extra and distinguishing services from the hotel, this hotel does not give you that. There is nothing unique in it, if your stay extend more than a week you will notice that breakfast menue is repeated. Just a note into IHG program, most of my stay did not qualify for points as long as it is paid by the company which is the norm for business travellers. I am also part of other hotel chain programs and did not have the same problem. My stay in other hotels were always rewarded with points.
October 12, 2013
Rated 4.0 out of 5.0 by Nusiax Difficult to Rate
This hotel is such a difficult of mix.
The Good the room was confortable and always well cleaned daily. The bath was showing a little wear, thought the hotel was much older than just 4 years. But room was good.
The Club Lounge was excellent. The service and staff were friendly and helpful. And the food was very good. This was the first club lounge I used that allowed guests to remove items from the lounge for personal use.
The pool was very small for the size of the hotel, and was not maintained and it needed a really good clean.
There were mistakes and the staff needs to learn to be a bit more professional and discreet when an issue arises. Like for some reason I could not charge a Restaurant Bill to my room and the staff basically announced it to the entire seating area But it was a mistake in the system.
I would stay here again for a over night or airport lay over. But for a longer stay, I do not think I will treturn.
Note to readers, this hotel is at least 30 minutes from Abu Dhabi City.
October 7, 2013
Rated 5.0 out of 5.0 by KevB Great hotel, great location
Great hotel, location, staff, club lounge, restaurants
Amazingly comfortable bed
2 nights wasn't enough ...for hotel or Yas island
Alcohol expensive...like all of UAE
October 1, 2013
Rated 5.0 out of 5.0 by Robh1304 Great Stopover
This is a great hotel for an overnight stop if you are travelling via Abu Dhabi. It's close to the airport, has great facilities and the breakfast is excellent. We would stay there again.
October 1, 2013
Rated 4.0 out of 5.0 by Aamir Wash room
the blinds for th ewash room should be inside control instead of outside
September 26, 2013
Rated 4.0 out of 5.0 by Rakesh72 Value & comfort for your money
Excellent property in Yas Island for the price we get. Very helpful staff who cater to all your request even though it is last minute.
September 25, 2013
Rated 5.0 out of 5.0 by Shaheen Great experience
This was my second stay at this hotel celebrating my wife and son birthday.
it was lovely, very friendly staff, we enjoyed every minute during our stay.
we used one of their suites and they offered a package including 3 water world tickets.
I would happily and confidently recommend this hotel to others.
September 24, 2013
Rated 4.0 out of 5.0 by AMT274 Only one thing is Bad
Every thing is excellent but there is unpleasant smell in the room.
September 15, 2013
Rated 5.0 out of 5.0 by MishoBisho Nice Play to Stay
It is one of the best Hotels I stayed Inn.........
I would I see Flushing Tap extension in the toilet, which is important for muslems for purity before pray.......
September 11, 2013
Rated 4.0 out of 5.0 by Nic465 Great value
This is one of the best Crowne's I have stayed in and would highly recommend it.
A word of caution for anyone who has not been to Abu Dhabi before - beware of the taxi drivers outside the airport. They tried to take me on an elongated route to the Island and I suspect they attempt the same to other first time visitors. This has the potential to damage what is an excellent 'end to end' hotel experience, and the hotel should do more to stamp it out.
September 10, 2013
Rated 5.0 out of 5.0 by jarama60 great hotel for long stays
extremely friendly and courteous staff...great location, quiet and relaxing. Restaurants and bars available at walking distance. in short is a great hotel for a long working stay. Families with kids can also enjoy surroundings as there is plenty of places to visit in the area.
September 9, 2013
Rated 4.0 out of 5.0 by xuxingmen 14 Days in Abu Dhabi
Thank you all for great holidays!!!
Special thanks to Bianca, Ahriel and Marcelino for a very good, fast and very friendly service ...
September 8, 2013
Rated 1.0 out of 5.0 by Lailati The service is very bad
The overall experience is very bad. I do not recommend any body to stay in your hotel.
September 8, 2013
Rated 1.0 out of 5.0 Priority Club Gold
Priority Club Gold Ha! Bronze at best, why stay here when there are so many alternatives in Abu Dhabi
September 3, 2013
Rated 5.0 out of 5.0 by Rahwan Luxurious
Breakfast is great, the island is great, I loved it!
September 3, 2013
Rated 4.0 out of 5.0 by hotelier123 Great Anniversary celebration
Great Hotel for a short escape from Dubai , had amazing time by the lovely pool , good value meal at Stills Bar , best Lebanese food and ambiance at Al Barouk , thanks for Emad the manager to arrange for the anniversary cake and singer to make a song for this special occasion , great hospitality from Elie the sales manager who also arrange a cake to the room and an upgrade.
will definitely be back and will recommend the hotel and Al Barouk to friends !
September 1, 2013
Rated 5.0 out of 5.0 by MaDelun Excellent !
After a long flight then a road trip from Dubai, we've reached the hotel exhausted. There was a long queue upon our check-in. I've asked one of the staff to expedite our check-in on a separate desk as I'm a Platinum member. It was fast and our rooms were ready and already upgraded. What a relief!
Hotel's location is superb for those who are visiting Yas Island attractions, such as the Ferrari World and Yas Water World. But it's not advisable for those who are visiting Abu Dhabi city.
Our rooms overlooked the sea side and hotel's swimming pool that looked very nice and neat. However, we didn't have the time to use it due to our busy schedule in Yas Island attractions.
Hotel's breakfast is superb. My family has really enjoyed its variety, taste, and quality. It was extremely crowded and we had to wait in a queue on a Saturday, but it's understandable.
Overall, we've enjoyed our stay in this hotel. I strongly recommend it for those who are visiting Yas Island.
September 1, 2013
Rated 4.0 out of 5.0 by Siddiqui Family Visit Full of fun and peace
Me and my family (total family members were16 mostly children ) booked five rooms,our visit to crown plaza Yas island was excellent. Everything is perfect. Perfect Location, ambiance, Food , Services and total value for my money. I highly recommend this place for people travelling to Yas Island specially for water and Ferrari fun that requires complete fun and peace of mind..
August 28, 2013
Rated 3.0 out of 5.0 by Assem Not much facilities, expensive food and poor service
Although the hotel is new and comfortable, but my expectations were far away from fact. Service is very slow and it take you a plenty of time to have things done. We booked a double bed room deluxe with baby cot, but when arrived we found that they prepared a single bed room and baby cot was not available. it took them more than hour to change the room, however, we were staying for one night only and wasted enough time waiting for the correct room.
Beach is a little far from the hotel and no proper transportation is provided. you need to go by walk, 15 min walking under the heavy sun of 45 degrees, or go by your own car. shuttle buss is available, but twice a day as informed by the reception... imagine, 2 trips / day only which is sure not enough and not practical.
Food is extremely expensive. The Arabic restaurant "Baruk" has a crazy price list. imagine that you have to pay AED 150 for a mixed grill plate... frankly, i never saw such price for a mixed grill plate before. for 2 persons, you have to spend minimum AED 500 for basic food and the restaurant is not that much high class and deserve such cost.
The open buffet is fine, but also expensive. AED 200 / person. it is expensive for such a buffet and 4 stars hotel.
August 27, 2013