Rated 4.5 out of 5 by 159
Rated 4.0 out of 5.0 by moumi32 1st stay
I really enjoyed my stay in the crowne plaza YAS ISLAND. Staff is very serviceable, pleasant and always ready to help you. It was a real very good experience.
January 13, 2014
Rated 5.0 out of 5.0 by Sanju1961 Worth of what you pay
Even though it was my first visit to this property the stay was memorable. Only thing I would like to add is missing few sports channels showing cricket and couple of items of Indian dishes on the break fast menu.
I would also like to mention the efficiency of Pavitra at the reception while checking out its really well appriciated.
January 11, 2014
Rated 5.0 out of 5.0 by Monaf nice view and great place to relax
we spent 4 nights in the spa , every thing was great , the only problem is , in the airplanes way , if the rots can be changed , it will be the perfect quaite place.
thanks to the managers , staff and the cleaners for there high attetude and service orianted.
January 8, 2014
Rated 4.0 out of 5.0 by Ance Nice room with nearby beach and good working high speed internet included.
Nice room with nearby beach and good working high speed internet included.
The beds were very nice - room not big, but not very small with bathroom throughthe glass wall.
The problem is that those rooms, who do not have balconies - the windows is not possible to open! And I hate condition sound and condition itself - at this time of the year 27.12.2013.-03.01.2014. You do not need condition at all - it felt claustrofobic a bit therefore - so we decided to pay more (25eur/116UADper night and upgraded our room.
And the noise - oh my god - in the lower stories, above the Stills bar - one can not sleep till 2:00 in night, as the music is too loud - and it happens each thursday and friday at least. So if You like the quiet rest - ask at once to be loacated as far as possible from the Stills bar. Unfortunately the twin room with balcony=opening window is possible only above this bar - then ask the highest floor. As only double beds are facing pool in the quiet side of the hotel. The twin rooms in the quiet side are facing the street and are with those non-opening windows.
But the staff is was very kind, nice breakfast, nice facilities, free shuttle taking You to Zayed Grand mosk and center several times a day, free nearby beach ticket, free drinking water as much as You need, nice 3 reastaurants in the hotel.
Squash court, including rackets and ball - completely free - we enjoyed playing it on the daily basis during our stay. And a heated pool outside . Nice!")
Overall good place to stay.:)
January 7, 2014
Rated 5.0 out of 5.0 by Lenny29 Great Hotel even better second time around
i stay at this hotel last Xmas/new year (12/13) and enjoyed it so much I booked again for this Xmas/new year (13/14) and I was not disappointed in fact they have even got more thing now. private beach, free bus to Grand Mosque (a must visit).
and free bus to nearby mall.
There was a little hiccup with the buffet restaurant which was quickly sorted by the Restaurant manager and I was well looked after by the assistant manager from the Philippines (sorry I can not remember his name) after that and the food is great and plenty of choice. I also got a free upgrade for being a Gold elite member and had a room with a fantastic view over the pool and golf course and Abu Dhabi was way on the horizon. the room is equipped with everything you could need including free wifi and the bed is extremely comfortable..
I enjoyed my stay even more this year and will be booking up for Xmas again this year!!!
Well done to all the staff at this great Hotel. My favourite .
January 5, 2014
Rated 4.0 out of 5.0 by EE JK Winter vacation
Staff was very friendly and helpful. Shuttle service to the city was good. The beach was very nice but closed at night and not next to the hotel.
January 5, 2014
Rated 2.0 out of 5.0 by Auday New Years' Eve party
I booked a one night stay with new years' eve party. Everything was fine except the cheap, unprofessional band that played at the Stills Bar. I don't know from where you guys got the band, but they were terrible. Songs never heard of, their singing was miserable, annoying and disturbing. I wouldn't recommend them to sing at a cheap sports bar let alone Crowne Plaza, very disappointing. It was not until the DJ took over that it felt like a party but it was too late as the band had already destroyed the night with their squeeling #because I honestly cannot say singing# until midnight.
January 5, 2014
Rated 4.0 out of 5.0 You feel like at home
Im working in Abu Dhabi and I felt the Crowne Plaza Hotel like my home. I think is a excellent hotel.
January 1, 2014
Rated 5.0 out of 5.0 by Dr K Thanks
Outstanding from the time my family and I arrived at the front door. Rooms were great and every member of the staff was exceptional. One of the best hotel experiences we've had.
December 29, 2013
Rated 5.0 out of 5.0 by Hosnasef Pillows
Only remark is you should have more firm pillows in the room.
December 29, 2013
Rated 4.0 out of 5.0 by gmroberto comfort on bedroom
Well organized but the ck in staff not so kindly and without emphaty...
December 27, 2013
Rated 5.0 out of 5.0 by Virtuoso Great level of service and location
It was excellent stay in Abu Dhabi. Great location for leisure, hotel is near beach and it has beautiful view to sea. Friendly and knowledgeable personnel did great job: check in and check out were really fast. The room was clean and comfortable
December 26, 2013
Rated 5.0 out of 5.0 by Mez521 Great Staff
The staff are excellent and always very helpful. The hotel has good Gym and other leisure options available.
The food is very good.
December 23, 2013
Rated 5.0 out of 5.0 by Desert2015 Luxury and Dreaming
Although this hotel is near to the airport we never had bothering noises. the windows are quit good ;) . All in all we had a wonderful romantic and quite holidays. We are sure that we will visit Abu dhabi and especially this Hotel in the near future again. It was fantastic!
December 22, 2013
Rated 5.0 out of 5.0 by KDLSYD Easily an Excellent Hotel
This hotel is a only around 15 mins taxi ride from Abu Dhabi Int'l Airport. If you are looking for a hotel to rest before continuing your journey/flight or taking a holiday after your "holiday", then is the hotel to book!
December 18, 2013
Rated 1.0 out of 5.0 by Golfers2013 Noisy and most uncomfortable for the grade
We have never stayed in such grade for the quality that was offered, the rooms to the road are unexceptable, so they sell you a balcony room, regardless of the factor, that you have noise of screaming kids all day and party noises off the other guests at night, so no good trying to enjoy the loveley view. The. breakfast is good quality, again though total chaos at weekend, as local people cause chaos.
The airport flight route goes directly over the hotel, so also a lot of noise being generated.
We were made to believe this was the perfect hotel for golfers, instead we had noise, drunk concert goers and others.
We will certainly never return and can not recommend.
Even our complaints were ignored but they in the end offered a discount on our next stay..... No no never
December 18, 2013
Rated 5.0 out of 5.0 by kruchO Creamfields Weekend
Crowne Plaza Yas Island was a really good choice. A perfect suit for a nice getaway weekend from the city. I really liked everything about the hotel, the value as well as the room.
Will definitely book at the Crowne Plaza Yas Island from now on.
December 17, 2013
Rated 5.0 out of 5.0 by Jeni2013 Safe place
The service crew are good, the room is cleaned daily, the breakfast is with enormous choices.
December 17, 2013
Rated 5.0 out of 5.0 by Jojo2 Wonderful,fabulous hotel
We have just returned after our second stay this year of 9 nights on both occasions at this fantastic hotel. Every where is sparkling and clean, reception staff exemplary, concierge desk also. Special mention must go to Paul the dining room manager and all the staff there, Imme, Shirley and Kea such welcoming young lady's who served me my Latte regularly in the coffee shop adjoining the lobby. Our room was large and comfortable with balcony, the beds were so so comfortable, the bed linen soft white cotton and the bath in the bathroom was the biggest we have ever seen in any hotel that we have visited in many countries. We will be returning to the Crowne Plaza Yas Island in 2014 we would not stay in any other Hotel, why would we this is the best
December 16, 2013
Rated 5.0 out of 5.0 by ChrisFraser121 Excellent Hotel with amazing Front Office staff
Wonderful hotel for business and relaxing time.
Great value and amazing and courteaus staff!
Especially Reception staff is way ahead of other properties I have stayed before.
I will be back!
December 11, 2013
Rated 4.0 out of 5.0 by Mohali85 Yas CrownPlaza
well, the hotel very nice
the location also amazing
overall was more than good but the only thing annoyed me is: in the brake fast they putting not fresh juices while they should. these should be something standard in the hotel
December 3, 2013
Rated 5.0 out of 5.0 by Travelken This is not your USA style Crowne Plaza!
This welcoming resort hotel that overlooks the water and a top 100 golf links course of Yas Island in Abu Dhabi is minutes from the international airport and so far from what one expects usually. Nothing is ordinary about this hotel....starting with the marble driveway that manages to make my car sound like a Formula One car as I arrive ( Ferrari World is minutes away) and it continues with staff all saying welcome! My room opened to a great view and I loved the view that kept me always on the balcony watching the city skyline and the starry sky. The breakfast pastry chef makes the best croissants and pastry and the variety of food makes it more like a holiday buffet of tastes rather than a ho-hum American breakfast. The Stills bar is lively with lots of local and international flavor and the ground level Lebanese restaurant deserves every award that it seems to have easily earned. I especially loved the lobby manager Valentine who has a heart for every guest and even Stephen ( Tanzania) manages to make baggage delivery an event. The smile is two zip codes wide. The hotel is close to the E11 road to Dubai and offers two different approaches to downtown Abu Dhabi. I strongly suggest that you look at Yas Island as the best choice for coming to this amazing place. Yas is resort life and a needed change from the hectic city noise and traffic. Be sure to have your travel agent book a balcony room and enjoy your over size room and view. I look forward to a return at some point. I feel like I left a large family there.
December 2, 2013
Rated 5.0 out of 5.0 by MrOrdinary Wonderful gateway to rest and relax
One of the best IHG properties I've ever stayed at. From the minute of my arrival to check out, the service quality was astounding. The staff treated me like a King and am forever grateful to the CROWNE PLAZA management and there staff for such a wonderful experience.
November 30, 2013
Rated 5.0 out of 5.0 by Gertrude93 Perfect Stay
It was great to finally be able to stay in this amazing propriety.
The room was clean and had a great balcony to enjoy the beautiful view on the golf course.
The restaurants serve delicious food and have some amazing staff.
I will for sure come back as soon as possible !
November 29, 2013
Rated 5.0 out of 5.0 by Hongcai Good hotel to stay
This hotel has a good location, nice and quiet. It is convenient to to go to Abu Dhabi or Dubai. Hotel clean and service are good. Breakfast is enjoyable. It is worthy to stay.
November 27, 2013
Rated 5.0 out of 5.0 by ZUZUA79 Excellent Service
i like that hotel for several reasons, like the room service they are always coming on time and also i love the food there where i tried the late night menu and the open buffet in Jing Asia and its really delicious. Reception staff they are excellent the way they welcome and serve their guests also. Finally I say THUMBS UP for the team work between all the staff and the management. Keep it up, EXCELLENT JOB
November 27, 2013
Rated 5.0 out of 5.0 by Susann65 Nice Stay in Abu Dhabi
Second stay at the Crowne Plaza Yas Island. The area is very quiet, which has it's pro & cons. For relaxing it is perfect, beautiful pool area with plenty of space around it. Booked a Club room this time, these rooms are on the two top floors, nice view of Abu Dhabi skyline and the golf course.
The Club lounge is perfect to get a drink, coffee etc. The Club lounge staff are great (sorry, didn't get the names) always friendly and smiling.
Rooms are nicely appointed with everything needed.
We'll be back next April
November 21, 2013
Rated 3.0 out of 5.0 by Will777 Terrible Noise
receptionist looks tired , and no smile when i was CI and CO
room was good , but I can't sleep even midnight, the soundproof is really bad , I can hear they talking and the sound from TV next door,
the funny thing is lot of brochure in the room is showing about the way to have a good sleep
November 21, 2013
Rated 5.0 out of 5.0 by Therpo Excellent Hotel! We love this place!
From being friendly and efficient at check-in to promptly procuring a cab for our departure, the staff were the best trained, the most gracious and non-sycophantic my wife and I have ever known.
We stayed in a Club Room (smoking) on the eighth floor with a balcony, a great view towards the city and Sunset, an exceptionally comfortable bed and perfect bathroom facilities.
All our in-room proclivities and inclinations - including privacy - were entirely catered for without even having to ask: cushions we didn't use were ushered into the wardrobe, my love of English breakfast tea and sugar were rewarded with supplies growing exponentially every day along with biscuits and chocolates. We never had to ask for more shower gel, shampoo, body lotion, conditioner, pillows or water - this has never happened to us before!
Room service was also extraordinary; fast, fresh and delicious.
Being in a Club room, the Club lounge was at our disposal and after but a few strides there we were. Every morning we were able to avail ourselves of the most delicious breakfast and a table on the balcony where once again our every need was catered for by more exceptional, smiling, informative, helpful, non-sycophantic staff ready and willing to make us feel as relaxed and comfortable as they could - we've never felt more relaxed and comfortable in a hotel. Ever. We love this place!
November 12, 2013
Rated 5.0 out of 5.0 by KBAH Recogniton of Ms. Valentine and Mr. Pradeep with Crowne Plaza
Writting to recognize the exceptional hospitality provided to me by Ms. Valentine and Mr. Pradeep during my stay at the Crowne Plaza Hotel - Yas Island in Abu Dhabi.
They are excellent examples of hotel staff whose kindness keeps business travelers like myself returning to IHG hotels.
Warm Regards, Kevin
November 4, 2013