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Rated 3.9 out of 5 by 180 reviewers.
Rated 4.0 out of 5.0 by Quiet and comfortable I always stay at this Crowne Plaza when I have business travel to the Dallas area - which is at least once a month. It seems newly renovated, is always quiet, and while a bit difficult to navigate once on the quest floors, it always offers a relaxing stay. I especially love the breakfast options and staff, and they are one of the reasons why I always book here. I do have two areas for improvement that will make me sound like a stickler but are points I want to get across. First, why is the bath soap so low quality and dry? Second, the shower curtains barely extend below the tub maybe by 1 inch. Were they not measured? Do you want me to get the entire bathroom wet? I spent a lot of time drying to tuck the shower liner into the tub only to get water everywhere anyway. It seems like an inexpensive fix. August 22, 2014
Rated 4.0 out of 5.0 by Great staff, dated hotel, shabby plumbing The people were great. I was initially placed in a double, even though I had a King preference on my reservation. My room was switched, and upgraded - no problem. The front desk was very helpful. Then I get to my room - and realized a few plumbing issues: 1) the toilet was running - lifting the top, it appears part of the pipe was busted; it was late, so I didn't bother calling engineer, and just closed the bathroom door 2) the sinks water pressure was low - I turned it up full blast and it trickled out. the same was for the faucet in the bar area just outside the restroom. My colleague and I traded stories, and her shower was clogged, and she ended up standing in water. Yuck. Beyond that, the rooms are clean, the decor is a little dated, but tolerable. And the beds were comfy. Overall, good stay. August 18, 2014
Rated 5.0 out of 5.0 by Badr convention We are so pleased with the service we got at this hotel.there costomer service was excellent and friendly staff.i will defently recommend this hotel. August 13, 2014
Rated 5.0 out of 5.0 by As advertised. No complaints. Clean, comfy, and staff was great. Food was great and overall it was a great stay. August 12, 2014
Rated 3.0 out of 5.0 by Business trip The restaurant needs to expand the menu. The selections were very limited. On the last night I stayed (a Wednseday) I was sent to the bar to have dinner as the dining room was closed at 8:30. As a business traveler it is not unusual to have a late dinner and on preivous nights I ate as late as 9 PM in the dining room. Eating in a noisy bar is not my preference or relaxing. The hotel was very clean and the staff was very courteous and accommodating. August 12, 2014
Rated 5.0 out of 5.0 by Wonderful hotel; Great staff! I'm always leary of new hotels when traveling. You don't know if the beds will be comfortable. The cleanliness of the room and the hotel in general come into question. And hopefully the A/C will work properly. I can say my stay at this hotel was wonderful! The rooms and hotel in general were clean. The staff were absolutely wonderful! The breakfast was hot and fresh and most importantly, I felt safe here. If you're traveling to this area, I would recommend this hotel. It's not the fanciest, but, you're not paying a fancy price either! You get more value for your money at this hotel! August 11, 2014
Rated 3.0 out of 5.0 by good stay I visit this area regularly for work and find this location to be the most suitable for me. Having the convenience of a Bar and restraint on site is a big plus, even though there are plenty of restaurants very close. The business crowd makes me feel like I am in the right place each time. August 11, 2014
Rated 5.0 out of 5.0 by stay at Addison Tx Crowne Plaza I stay at this location at least once a month. Always greeted with a smile and a Welcome back. The staff makes me feel like a valued customer and friend. August 10, 2014
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