Crowne Plaza Dallas Near Galleria-Addison

Hotel Front Desk: 1-972-9808877

Hotel Fax: 1-972-9912740

Hotel Email: reservations@cpaddison.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
DFW International Airport (DFW)

- Distance from hotel: 17 MI/ 27.36 KM North West l

- Take the North exit from the airport to 635E. Exit on Midway. Go North on Midway for about 1.5 miles. After Hornet Rd., the hotel is immediately on the west side.

Dallas Love Field Airport (DAL)

- Distance from hotel: 12 MI/ 19.31 KM South East l

- From the airport, go left on Mockingbird Lane. Turn left to take the Dallas North Tollway (heading North). Exit on Spring Valley. Go left (west) on Springvalley, and right (north) on Midway Rd. After Hornet Rd., the hotel is immediately on the left.

Addison Regional Airport (ADS)

- Distance from hotel: 1.5 MI/ 2.41 KM North l

- Take Addison Rd to Beltline. Go West on Beltline and go South on Midway. After Proton Rd., the hotel is immediately on the West side.

Train
Amtrak Downtown Dallas- 20 minutes away

- Distance from hotel: 20 MI/ 32.19 KM South East

- Dallas North Tollway to I-35 to Downtown Dallas. Please check destination stops and pickup on website of Amtrak.

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

Print Hotel Fact Sheet

Current Settings are:

/


Change Preferences:

Country of Residence:

Available Languages:

lang-loader
Make A Reservation

Book Online or Call:

Chat with an AgentChat with an Agent

Best Price Guarantee

Select to close

To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings tool or call 1-800-MEETING (in United States, Mexico and Canada).

Close Button

Please enter Check In.

Please enter Check Out.

Hotel Highlights

We received the Business of the Year award from the Chamber of Commerce for our outstanding service and partnerships in the community. Our tenured staff is committed to make your stay enjoyable.
Quick Information

Hotel Offers

There are no hotel packages available for your requested travel criteria
Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.9

based on 210 reviews
78%
Recommend This Property
Read All Reviews

Ratings Breakdown

210reviews

  • 5 Stars
    98
  • 4 Stars
    47
  • 3 Stars
    30
  • 2 Stars
    21
  • 1 Stars
    14

broken shower means a dirty bathtub

By

16. Oktober 2014

club

Time for a paint job an some new decorations. This hotel has an "old - musty" smell in the corridors. When the bath-tub faucet is broken it means that house-keeping did not clean the bathtub (or they would have reported I to maintenance) and that we could not shower. When the TV remote batteries are dead it completes the review of house-keeping and maintenance and- by responsibility, the management. When we reported this to front desk they DID offered an apology - they could have offered to let us shower in another room - or, since we were on our way back home, a discount - they did neither.

Posted byHotelStaff
20. Oktober 2014
Dear PeterUK42, Thank you for taking the time to write about your experience during your recent stay with us. I am so sorry to hear that there were so many negative things you experienced. I would like to speak with you directly in regards to your stay. Please contact me at your earliest convenience. Warmest Regards, Kellea Collier Director of Operations Kcollier@cpaddison.com 972-246-6372
Read More
Read Less

no complaints

By

13. Oktober 2014

Received free upgrade to room. Staff friendly and attentive, nice hotel ameneties

Posted byHotelStaff
20. Oktober 2014
Dear Valued Guest, Thank you so much for the 5-star review and your great comments. I am so glad to hear that you enjoyed your stay with us. We look forward to having you as our guest again very soon. Warmest Regards, Kellea Collier Director of Operations
Read More
Read Less

great place, homey

By

11. Oktober 2014

I always have a nice time, good front desk management

Read More
Read Less

Room was musty and toilet clogged

By

07. Oktober 2014

club

during my recent stay in September, the bathroom was musty and the toilet clogged on the morning of departure. We didn't complain because only staying one night, and told the hotel staff in the morning. I am sure they fixed it; my previous stay a few months earlier was completely uneventful.

Posted byCustomerCare
17. Oktober 2014
Dear Patricesfwriter, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept my sincere apologies if your stay was negatively affected by the overall cleanliness of the room assigned to you. We appreciate you bringing this matter into our attention as this is our best resource for improving guest satisfaction. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. Thank you again for your review and we hope to have an opportunity of welcoming you back again soon. Sincerely, Krysllin G. Case Manager IHGCare
Read More
Read Less