Rated 3.9 out of 5 by 180
Rated 4.0 out of 5.0 by cabrown Quiet and comfortable
I always stay at this Crowne Plaza when I have business travel to the Dallas area - which is at least once a month. It seems newly renovated, is always quiet, and while a bit difficult to navigate once on the quest floors, it always offers a relaxing stay. I especially love the breakfast options and staff, and they are one of the reasons why I always book here.
I do have two areas for improvement that will make me sound like a stickler but are points I want to get across. First, why is the bath soap so low quality and dry? Second, the shower curtains barely extend below the tub maybe by 1 inch. Were they not measured? Do you want me to get the entire bathroom wet? I spent a lot of time drying to tuck the shower liner into the tub only to get water everywhere anyway. It seems like an inexpensive fix.
August 22, 2014
Rated 4.0 out of 5.0 by drpo Great staff, dated hotel, shabby plumbing
The people were great.
I was initially placed in a double, even though I had a King preference on my reservation.
My room was switched, and upgraded - no problem. The front desk was very helpful.
Then I get to my room - and realized a few plumbing issues:
1) the toilet was running - lifting the top, it appears part of the pipe was busted; it was late, so I didn't bother calling engineer, and just closed the bathroom door
2) the sinks water pressure was low - I turned it up full blast and it trickled out. the same was for the faucet in the bar area just outside the restroom.
My colleague and I traded stories, and her shower was clogged, and she ended up standing in water. Yuck.
Beyond that, the rooms are clean, the decor is a little dated, but tolerable. And the beds were comfy. Overall, good stay.
August 18, 2014
Rated 5.0 out of 5.0 by Ethiogirl Badr convention
We are so pleased with the service we got at this hotel.there costomer service was excellent and friendly staff.i will defently recommend this hotel.
August 13, 2014