Crowne Plaza Dallas Near Galleria-Addison

Hotel Front Desk: 1-972-9808877

Hotel Fax: 1-972-9912740

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Amtrak Downtown Dallas- 20 minutes away

- Distance from hotel: 20 MI/ 32.19 KM South East

- Dallas North Tollway to I-35 to Downtown Dallas. Please check destination stops and pickup on website of Amtrak.

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- Car Parking Available

- Complimentary Daily Self-Parking

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Hotel Highlights

We received the Business of the Year award from the Chamber of Commerce for our outstanding service and partnerships in the community. Our tenured staff is committed to make your stay enjoyable.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 243 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Hotel was good - Billing was terrible


November 24, 2014


I liked this property and will go there again, but the billing was terrible.

I tried a promotion that utilized points and cash and it took me 30 minutes at the desk and one hour on the phone to get a bill that was correct.

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Would definitely come back


November 21, 2014


Not sure when I would need to be in Dallas for business again, but this would be my hotel of choice. The banquet/meeting manager is the BEST. Made sure we had everything we needed.

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Overall nice with small nuances


November 21, 2014


The hotel looked amazing at first glance; nice front desk, pretty decorations, good looking rooms. But as we stayed longer more and more small things arose. The rooms were difficult to locate, there was no microwave in the room, the bathtub would not plug to bathe my kids and the shower curtain was too short flooding the floor with every shower, a ceiling tile fell out luckily while we were gone, the coffee pot was a one cup at a time and they said they did not provide tea bags in the rooms though you could buy a cup downstairs in the restaurant for $3! Small things but annoyances none the less.
The beds however were amazingly comfortable, the staff were very friendly and helpful, the workout facilities were nice, and the location was great.

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Ceiling creaking


November 20, 2014


I have been several times to this Hotel, every time I had a very good Experience and a Quiet Room. I was always on the 4th. Floor. This last time I was given a room on the Second Floor. Early in the morning the person above me woke me up by the ceiling creaking every time he took a step. I was woken several times during the morning by this. From now on I will demand a room on the 4th. Floor.

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