Rated 4.5 out of 5 by 174
Rated 5.0 out of 5.0 by slabw Crowne Adelaide
Very enjoyable stay, lovely staff. Close to everthing we needed.
Highly recommended to anyone staying in Adelaide.
November 14, 2013
Rated 5.0 out of 5.0 by Localsonmimibreak Second visit
This is our second stay at Crown Plaza. We are locals who enjoy a night of indulgence in the city. Its a perfect location in Adelaide. We love the corner suite and the rooms are spacious and comfortable. The room service is outstanding with high quality food and incredibly friendly staff, nothing is too much trouble for any of them. The late check out was so good, we had a lazy morning with breakfast in bed. Left feeling completely pampered and recharged and we only stayed one night. We will stay again.
November 14, 2013
Rated 5.0 out of 5.0 by Raith Family trip
The best hotel in Adelaide, great pool,the best steam room,great room,great food,great location.
Need i say more.
November 13, 2013
Rated 3.0 out of 5.0 by GV22 Good comfortable rooms in convenient location
Happy to stay here again but there is room for improvement. We suggest making alternative arrangements for breakfast.
E.g. 1).Offer of help with bags was a waist of time. After waiting too long in the room for bags to arrive collected them ourselves from concierge. 2) It appeared that bathing materials-shampoo etc. were half empty suggesting they were not replaced as new from last occupant.
3) Tea making facilities were OK except there were no tea bags-we had to ask at reception 4) Breakfast buffet (full) was poor in that it was largely cold and coffee was awful.
November 10, 2013
Rated 4.0 out of 5.0 by Stma1202 Nice stay in Adelaide.....but please embrace double glazing!
The hotel was up to the standards of IHG in the UK, which is a positive.
Good central location, room very comfortable, hotel staff helpfull, service good. Leisure facilities good.....steam room temprature too hot, and not possible to control.....and why do i need a room key to get out of the pool area??
We had. Room overlooking the squarre, which gave a nice view, however the Griffins bar at the end of the block was very noisy, and went on until 3am on the Friday night.
This brings me to the double glazing comment.....please get with the 21st century and embrace this technology...it would help greatly with noise issues.
November 8, 2013
Rated 5.0 out of 5.0 by DJColinM Just Wonderful!!!
I had my first ever stay here recently, and I am totally impressed with this hotel.
Although it is I think about two years old it still looks as if it was opened just yesterday - the whole place was spotlessly clean and (if this is possible) even still smelt new!!
My stay was a free one on rewards points and the hotel was fully booked that night, but I was still upgraded to a room on the top floor with a balcony and views of the Adelaide Hills and over Hindmarsh Square below - as one of my dinner guests said when looking over the room, he had never seen a view of Adelaide quite like that before.
And echoing previous comments, the bathroom is indeed perfection and I would like my bathroom at home redone by your designer!!
Also worthy of mention is the visage one gets on exiting the lifts on the way to one's room - there seems to be an illusion of a tapering effect which is really interesting - it did remind of the film BARTON FINK - but all in a good way!!!
Had both dinner and breakfast in the Red Salt restaurant and both were outstanding - the apparently new menu features a dish called LAMB TRILOGY which is a seriously good dish, and the dessert of three different cheesecakes is absolutely to die for!!!#
The full breakast was actually better than the breakfast in the Club Lounge at the Intercontinental - a larger range of hot items, a fresh juicing station, and jugs of smoothie of the day and juice of the day.
Facilities in the gym/pool/spa/sauna area are also of a very high standard.The upper echelons of management of the whole hotel chain would do well to note that this hotel has a sauna, spa, and steam room while the more expensive and 5 star rated Intercontinental on North Tce does not.
One word of warning on these facilities - if any guests are planning to use the sauna in non peak times I would recommend popping down there and turning it on well in advance of when one wishes to be in there as it does take some time to come up to temperature #which is of course understandable)
All in all my stay has me seriously considering making this my hotel of choice for all my future stays in Adelaide.
Keep up the good work!!!
November 7, 2013
Rated 4.0 out of 5.0 by brunglenn Great Central hotal
I always love coming back to the Crowne Plaza in Adelaide and it feels like they always love having me. Am always greeted with enthusiasm and a great smile.The concierge staff are always so helpful and keen to give local tips. What more could one ask for!!
November 5, 2013
Rated 5.0 out of 5.0 by Bridgette88 The best!!
I loved my stay! The bed was amazing, the food was amazing! I had to force myself to leave and explore the city :)
October 31, 2013
Rated 5.0 out of 5.0 by emmabella1313 amazing!
I was so happy with the whole visit. The room was amazing, my fiancé and I got to actually spend some quality time together without any family members interrupting.
We are already thinking of booking for next year so thank you very much for the weekend stay.
October 30, 2013
Rated 2.0 out of 5.0 by Laura88N Disappointed
Being a Ihg rewards member, I always opt to stay at the Crowne Plaza wherever I stay. However I was disappointed with the establishment at Adelaide. When I arrived it was chaos in the turning circle out the front, you couldn't get in or out. I went in to checkin only to discover there was no parking available and that I would have to pay a valet fee. I believe if there is no parking available then this service should be complimentary. Further no one offered to take my bags and the overall greeting was poor. I also had just flew in from Sydney after lunch and really wanted a nice sit down meal however no restaurants were open on Adelaide so I was disappointed that the Crowne also offered no service, only bar meals were available. I believe this is a missed opportunity for the Crowne and the restaurant should be opened at least for lunch. Overall disappointed and next time I stay in Adelaide I will stay at the Intercontinental instead.
October 25, 2013
Rated 5.0 out of 5.0 by Foxy55 Great hotel
Excellent location, the concierges were very helpful and friendly.
Only 2 minute walk to the mall and eating places.
Would highly recommend and we will certainly stay here again if we return to Adelaide.
October 23, 2013
Rated 5.0 out of 5.0 by MARJON178 ADELAIDE CROWN PLAZA THE BEST
We have never been made so welcome and received such excellent service at any hotel in your group. I cannot think of any way our visit could have been improved. We are an elderly couple and we find that often our requests are not attended to as they might be, but at the Crown Plaza Adelaide we were made to feel very special. Thank you
October 23, 2013
Rated 4.0 out of 5.0 by Kaino Great Staff and service
the staff at the crowne plaza couldn't do enough for us. great balcony room with views over the square. very helpful and friendly front desk, reasonably priced drinks at the bar which stayed open late for us. great for overnight stay in the heart of the city, have told many people about our stay at the hotel. and will be our choice next time .
October 23, 2013
Rated 5.0 out of 5.0 by Nadyag New, modern, stylish in the heart of Adelaide
I have stayed at this hotel for 5 nights in September 2013 for work. A new hotel, nice room, modern and stylish, with the balcony and nice view of the square and Adelaide hills. Close the mall and all the shops. Friendly staff, good service. Excellent breakfast included. Enjoyed my stay, thank you.
October 22, 2013
Rated 5.0 out of 5.0 by Gav2013 great night's sleep
I had a great night's sleep in a very quiet, clean room. The bed was great. The staff were very helpful and friendly. I thoroughly recommend the Crowne Plaza.
October 21, 2013
Rated 5.0 out of 5.0 by GBand4 Excellent venue for conference
I combined attendance at a conference with some tourist time in Adelaide. The central location of the hotel was very useful as many of the facilities I wanted to visit were within walking distance.
The conference facilities were excellent. The catering staff and food were of the highest quality.
Thank you to the housekeeping staff who were very professional in their interactions with me.
October 21, 2013
Rated 4.0 out of 5.0 by Jaam Confortable bed
Nice hotel, easy downtown, only appoint NO CLUB LOUNGE
October 18, 2013
Rated 5.0 out of 5.0 by Pommy1 Catch up with friends!
We were coming to Adelaide to catch up with some friends on Saturday night and decided to spoil ourselves and stay in the city. We use the Crowne Plaza whenever we stay because of the total experience which is consistent every stay. The staff are always friendly and efficient and nothing is ever too much trouble.
The accommodation is exemplary. It is clean, comfortable, modern and perfectly located close to Rundle Mall, the Casino and other facilities. If you chose to go further afield, there are buses, taxis and even the free tram close by.
We would definitely recommend this hotel to all travellers alike. Be it for business or leisure,local, interstate or overseas travel, this 'IS THE PLACE TO STAY'
Thanks Crowne Plaza.......
October 17, 2013
Rated 5.0 out of 5.0 by Giulz Fantastic all round!!
Fantastic all round and great service!! Enjoyed the complimentary breakfast!!
October 16, 2013
Rated 5.0 out of 5.0 by DebbieF Superb Hotel
Beautiful hotel and wonderful service from all staff. Had a meal from bar menu one night as had to go out before restaurant opened so pre ordered earlier. Meal was ready exactly when we asked for it and very enjoyable. Also had coffee and drinks a couple of times at bar as it was so relaxing to sit in this lovely area than walk around looking for another bar. Good choices for breakfast. Rooms were well appointed and very clean. Small balcony was a bonus. Special mention for Rick (concierge) who from the moment we arrived, organised valet parking then brought our luggage to our room to any other queries we had. Rick was also there to see us off when we departed. His knowledge and service was much appreciated
I would recommend this hotel to anyone who wanted central, quality accommodation and will return for future stay.
October 16, 2013
Rated 5.0 out of 5.0 by Brisbane13 Bath robe and slippers add a nice touch. Loved the juicer at breakfast.
Comfortable and clean room looking through a multi-storey carpark. Slightly disappointed about absence of bath tub but pleased with communal indoor pool and spa. An extra bath robe and cup were quickly delivered to door on request as we were travelling with a teenager.
Would have liked our English Breakfast teabags replaced for next day but not a big deal as we went to breakfast earlier. The buffet breakfast was excellent.
Our only complaint is the slow service of coffee/tea at breakfast. We had finished our meals when the drinks finally arrived after three requests. A self-service bar was spotted which rescued our thirst but this was not made apparent by the staff. An extra barrista might be useful during peak times. Loved the self-serv juicing machine with vegetables and fruit. Very innovative.
All up, a smart centrally located Hotel offering good value on the deal we had.
October 14, 2013
Rated 2.0 out of 5.0 by ksoo Comfortable though disappointing
Our first stay at Adelaide Crowne Plaza was average. The hotel room was pleasant though the pillows unnecessarily big, the buffet breakfast very average with a very angry head chef, the swimming pool ok and the location very good.
Considering we regularly stay at two other Crown Plazas in Sydney I think this one in Adelaide is a poor example of what the brand provides in NSW. Very disappointing and I am not sure we would stay at this hotel again.
October 13, 2013
Rated 1.0 out of 5.0 by LegalBusiness Never again!
I will never make the mistake of staying at this hotel again. I arrived at midnight on a Friday to stay for a few hours before my flight at 6am.
I had worked 20 hours straight and only cared about having a shower and a few hours sleep.
After attempting to turn on the tap and shower in the bathroom, I called reception to find that they had turned off the water in the whole building. I was advised to use bottled water and I wouldn't be charged for it. I was informed that the water wouldn't be back on until after I had checked out.
To add more frustration to my stay, a loud party was happening on the balcony just across from my room making sleep patchy at best.
Whilst they didn't charge me for any food or mini-bar, I was still forced to pay full room rate.
October 8, 2013
Rated 2.0 out of 5.0 by tash1101 wedding stay
Stayed there for a wedding so we weren't in the room to much which is probably lucky due to have no water at all in the rooms when we returned, toilets didn't even flush no hot water at all for showering. Was quite annoyed spending the amount we did and not to be compensated for it. Parking isn't free either which i think is quite ridiculous. this really should be included in your stay.or maybe reduce the fee. $32 is too high.
Leaving on a good note the service once you arrive was excellent. We were helped in what ever way we needed.
October 8, 2013
Rated 5.0 out of 5.0 by George41 Very welcoming staff. Always say welcome back or home Mr agnew
We have been regular guests at the Adelaide Crowne Plaza since its establishment. We love the wonderful support and recognition from all the staff, James, Rick and their teams. The location is ideal for our requirements even if on some occasions we are only able to stay one night. Keep up the great service.!!!
October 6, 2013
Rated 5.0 out of 5.0 by jorora Best concierge in the business!
A great stay , everyone is so very helpful. Loved the convenience of the bar and restaurant . Breakfast was 1st class. A thousands points and many thanks to concierge Simon ,whom made our stay so very easy, his help with car hire and it's return was going the extra mile and once again a big thank you to him..Will most definitely be back.
September 30, 2013
Rated 5.0 out of 5.0 by Deb247 Great Location
Even though our stay was only 1 night it was a great one. Location was superb and night lights were magic. Handy to shops and found a great little restaurant around the corner. Very friendly staff and always polite.
September 30, 2013
Rated 5.0 out of 5.0 by Henew Great sercice, in the heart of the CBD
My family and I consisting of two adults and three children stayed here in late September. We came for a wedding. The Crowne Plaza Adelaide really deserves 5 stars for customer service. Everyone was helpful and very welcoming. The room we stayed in was clean and serviced every morning.The pillows were so comfortable. It was so close to Rundle Mall and city cafés and restuarants making it a convenient place to stay. We got a really good deal that included breakfast. The buffet breakfast was really good and had a lot of variety. The coffee was excellent and the service was prompt and with a smile. I will not hesitate to stay there again when we visit Adelaide.
September 26, 2013
Rated 4.0 out of 5.0 by Btraveller99 Good Hotel
It is always relaxing to stay at the Crowne Plaza Adelaide. It is centrally located and the staff are always friendly.
September 26, 2013
Rated 5.0 out of 5.0 by LorraineW Great for a weekend stay
This hotel is a good example of Crown Plaza properties. The beds are devine so that one is rested, ready to enjoy the day's plans; the staff are very pleasant and the position is convenient for a look around the city or to explore further afield. I would recommend this Hotel to anyone
September 26, 2013