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Rated 4.5 out of 5 by 369 reviewers.
Rated 3.0 out of 5.0 by Nice Staff, but too many problems VE's - Poor choice @ B'fast - with no one hardly present at the Egg Station - Had 2 nights which resulted in my young family going without hot water - Liftcard stopped working - There should be an option to include Valet Parking in the room rate. - Had to send well done steak in the restaurant as it was undercooked - Regularly ran out of bowls and cutlerly @ B'fast - Omelette was overcooked x2 (Why keep the pan on the heat when it's not even being used - this will inevitably result in burning people's omlettes +VEs - Decent location - Friendly staff overall - but restaurant staff lack overall direction from little or no visible leadership - When we went without hot water the first night they offered us another room which we could use for a shower July 8, 2014
Rated 5.0 out of 5.0 by A very good stay Enjoyed our stay; Nice position, close to mall and shops and transport. Very helpful and pleasant staff. July 7, 2014
Rated 1.0 out of 5.0 by Expected better Will not return here unless employer book me here again. Amateurish service and poor breakfast at premium price. No bread and disgusting coffee is out of a coffee machine July 5, 2014
Rated 5.0 out of 5.0 Great Stay Really enjoyed our stay. Great location . Had a couple drinks in the bar great staff. July 3, 2014
Rated 4.0 out of 5.0 by Really welcoming hotel I have stayed at many Crowne Plazas and am always pleased with the stay. This stay in Adelaide was really great with exceptionally welcoming staff who were so pleased to make sure my stay was enjoyable. Comfortable beds and great breakfast. We utilized the conference facilities and the audiovisual guy was great. would recommend this hotel for lots of reasons plus in a great location. July 2, 2014
Rated 5.0 out of 5.0 by Excellent staff The Staff were terrific. For example the receptionist gave the best recommendation for a restaurant I've ever received, so enthusiastic. She was right about it! The rooms were also very clean and tidy. It's a shame that like most hotels there was no rowing machine in the gym. That's the only criticism I can make of them. I'll be back! July 1, 2014
Rated 4.0 out of 5.0 by Stu's Stay at ACP Well what a cracker stay, free entainment, brilliant décor and layout, sensational food and staff I consider family. With evenings before dinner spent with engaging other guests and staff in friendly, enjoyable, informative conversations. Would I recommend the ACP as a weekender or a place worthy of an extended stay, either way, a fantastic venue that would cater for the most discerning customer. June 30, 2014
Rated 4.0 out of 5.0 by Excellent service and value First time stay at Crown Plaza Adelaide. I found the accommmodation very comfotable and staff pleasant. The hotel is centrally located within walking distance to all services, shops and tranport. Staff were very accommodating and nothin was an issue. Bar and resturatant were very up to date with cleab surrounds. June 29, 2014
Rated 5.0 out of 5.0 by Great location with home away from Service We have stayed at this Hotel many times and are known from some of the long term staff. The Hotel in in a great location with easy access to the Mall and other areas of the CBD. The meals have a good variety and cater well for Gluten Free diet of my wife. Beds are very comfortable and rooms a good size. Only minor downside is the light does not allow for brightness when required, especially at the desk. June 27, 2014
Rated 5.0 out of 5.0 by Met my expectations Lovely Hotel with everything modern and new. Great pool facilities and the darkness of the room made for a easy night sleep with no outside noise. Bathroom was huge and bed was lovely and comfortable. Concierge were excellent with having the car ready for us and even packing it for us. I will defiantly stay again, happy friendly and helpful staff June 26, 2014
Rated 5.0 out of 5.0 by Friendly staff was made to feel very welcome on arrival. room was large and clean. pillows a little bulky. breakfast has a good selection, would like just a standard filtered coffee. great service and well positioned to adelaide shops and cafes. June 23, 2014
Rated 5.0 out of 5.0 Service The room and overall service was excellent. The desk and concierge were very helpful. June 22, 2014
Rated 5.0 out of 5.0 by Good location and excellent service Had a wonderful week long stay! Enjoyed the lovely breakfast and service was excellent. Room was well kept and clean. Mr Ric @ Concierge Desk was excellent. Assisted me with tour bookings and dinner suggestions etc and we had benefited from his advice. Very hardworking guy too! June 22, 2014
Rated 5.0 out of 5.0 by Great front desk Excellent value for money and well looked after by the staff. Large comfortable room June 19, 2014
Rated 4.0 out of 5.0 by The best of Adelaide hospitality Stayed at the Crowne Plaza for work and from the moment of check-in to departure found the experience friendly and welcoming. Although I had requested a King room via my agent the only room available on arrival was a twin double (ok but for a 6'4 guy a little annoying) still the room was immaculate and well appointed. The gym was pokey and could have done with a lat pull down machine but had enough cardio and weight equipment to do a workout. Unfortunately I was unable to experience the pool as it was closed at the time however this was noted on the hotel web site. Staff was always attentive from the bell-boy to the room service guy and the food was lovely, be it the club sandwich, burger or the steak. The fat chips were amazing! Even if I wasn't staying for work I would definitely choose this hotel again. June 19, 2014
Rated 4.0 out of 5.0 by Grest service I stayed here on business for 4 nights. I was pleasantly surprised to be upgraded with my IHG membership. The room was quiet and comfortable with a great view over the square. All the staff were fantastic. I only had breakfast one of the days but it was good with plenty of options. Lovely little bar. Overall a very pleasant stay and I would definitely stay here again. June 18, 2014
Rated 3.0 out of 5.0 by my experience Ric at the concierge is a true ambassador of the hotel - looking after the guests as if they are visiting his home. He makes everyone feel the warmth and hospitality of a fine hotel has to offer and is an attraction for the guests to stay in the hotel. His consistent fine service set a very high standard for the hotel staff to follow. In Contract, I found Jasi at the front desk very different who is very unpleasant and difficult to deal with. It is all about attitude and when you show a type of attitude, the receiving end - the guests know it. It would be better if the hotel has more staff like Ric who can make your stay more pleasant and less of Jasi who can make your stay uncomfortable. June 16, 2014
Rated 4.0 out of 5.0 by A great stay My stay here was fantastic with responsive staff. I would personally like to thank front desk staff Ally for being so prompt and efficient. I had left my watch behind upon check out and only realised it before boarding my flight. I made a quick call and Ally promptly found my watch and sent it via express post. This is commendable customer service and I'm very impressed with Crowne Plaza staff. Keep up the good work! :-) June 16, 2014
Rated 4.0 out of 5.0 by Helpful staff Staff is very helpful and the fresh juice provided in breakfast is really good. June 12, 2014
Rated 5.0 out of 5.0 by Long Weekend Arrived Friday afternoon, new to town. Found it close to airport and central to shops and the shows we were booked in to see. Friendly service and very prompt from the taxi to the room.Restaurant and bar area very good.Over all very enjoyable stay, being a IHG Gold Ambassador Member was also recognized. June 12, 2014
Rated 5.0 out of 5.0 by Wonderful location, room and service Fantastic and central location, with great views across Hindmarsh Square. Service is excellent and friendly. Rooms are a good layout, good size and clean. June 11, 2014
Rated 5.0 out of 5.0 by Great service Great service, Staff couldn't do enough for you. Good location June 10, 2014
Rated 5.0 out of 5.0 by Great Stay At Adelaide Crown Plaza I only stayed there one night but the location was excellent and the staff very helpful. Will stay here the next time I am in town... June 10, 2014
Rated 4.0 out of 5.0 by Great location and service My business stay was pleasant with a great location and supportive and helpful staff. June 9, 2014
Rated 5.0 out of 5.0 by One of the best CPs! Crowne Plaza Adelaide is a gem in the heart of Adelaide. Right from the wonderfully warm welcome and the efficient check-in, to the excellent menu and service in Red Salt restaurant, the hotel is my "home away from home" when I visit Adelaide. A clean, modern and efficient hotel with all facilities that travellers need. June 9, 2014
Rated 5.0 out of 5.0 by Meets every need I love the breakfasts at this hotel, particularly the rubarb!! The shower is huge and really powerful. The gym is ideal for a morning workout and the location is excellent in the CBD. Great service each and everytime I visit. Thanks!! June 8, 2014
Rated 5.0 out of 5.0 by Awesome stay at Crowne Plaza Adelaide I visited Adelaide for the first time last month (May 2014) and would highly recommend the Crowne Plaza Adelaide. The staff were friendly, attentive and very helpful. My room was comfortable with a beautiful and spacious bathroom. The hotel is centrally located close to Rundle Mall, shops, restaurants and the CBD. However, I would recommend drinks and dinner in the hotel restaurant - Redsalt - as I found this to be a great place to sit back and relax. The breakfast buffet was absolutely beautiful. The best breakfast ever with local produce - delicious. I will definitely be staying here when next in Adelaide and I will be recommending the Crowne Plaza to family and friends. June 7, 2014
Rated 5.0 out of 5.0 by Friendly and helpful staff The stay at this hotel was very comfortable and we were made very welcome by all staff. The Hotel is in a great location and easy walking distance to cafes, shops and public transport. I would recommend this hotel to anyone. June 5, 2014
Rated 4.0 out of 5.0 by a beautiful comfy bed we had a great staya at the crown plaza adelaide. We had a lovely quiet room away from the lifts. Staff were friendly and competant. The room service was quick and hot. June 5, 2014
Rated 5.0 out of 5.0 by Nice and Comfortable Hotel at great location. We stayed 5 nights(May 24 and 25, and May 27 to 29) and were very pleased with the hotel staff services especially the front desk staff Jenna who was on duty on May 27,Tues night. We came back late from KI that night and we were very glad to learn that our luggage have been sent to our room as we stored our luggage with the hotel before we left for our trip to KI. The hotel's well arrangement is highly appreciated. Jenna also helped to apply for my IHG membership so that I can enjoy free Internet access during my stay and extend my check out time to 2pm as my flight time is 6pm. Crown Plaza Adelaide is a nice comfortable hotel with good location that is very near to Rundall mall and its nearby shopping malls, we will definitely stay at Crowne Plaza Adelaide again. June 4, 2014
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