Rated 4.5 out of 5 by 256
Rated 5.0 out of 5.0 by Wayne50 Fantastic experience in a centrally located hotel
My wife and I stayed in your hotel between Xmas and New year.
We were greeted at reception by a very friendly receptionist who checked us in, meeting all our requirements. From then on all the staff greeted us wherever we were. The hotel is a short walk from the mall with a bus stop right outside. The only negative was the high cost of breakfast ($53.00 for two Continental) so we ate half of our breakfasts at other places which was a shame as the buffet was great. Great hotel and would definitely stay here again.
January 3, 2014
Rated 4.0 out of 5.0 by Moll Car Park
We were given a room next to a multi-level car park, so every time you open up the window smack bang in front of your face a big car park. And also the hotel needs updating carpets, fixtures, etc..
The swimming pool is too small compared to other hotels but the staff were spot on.. especially in the restaurant. Special mention to the Front Desk Supervisor Afternoon/Night Shift, he's a gem….thank you.
January 3, 2014
Rated 5.0 out of 5.0 by Gammzy Memorable day
Not knowing where to start from but from the moment we got dropped of by the cab at the venue from the airport we were greeted happy and smiling faces. Our stay at Crowne was our best holiday ever. The food at the restaurant was finger licking.
January 2, 2014
Rated 4.0 out of 5.0 by Craois No free internet
Free internet service should be offered in the room for convenience.
January 2, 2014
Rated 5.0 out of 5.0 by Solanki Good experience
Had a good stay in crowne plaza adelaide. Clean, presentable, comfortable and affordable.
January 2, 2014
Rated 5.0 out of 5.0 by Kyan59 Great service, great location
The location made it so hassle free for Christmas shopping. The staff were very friendly, cheerful and made sure things were perfect. Dinner at Red Salt included tender steak, delicious jus and interestingly served vegetables. The rooms are very quiet and we left feeling relaxed.
January 1, 2014
Rated 4.0 out of 5.0 by Traveller527 Pretty good stop
Comfortable and new. Rooms are functional rather than plush, decor may not be everyone's taste. Main letdown is the claustrophobic indoor pool area, give this a miss.
January 1, 2014
Rated 5.0 out of 5.0 by KMG18 Excellent Stay
From the minute I pulled up for Valet Parking everyone was friendly and accommodating.
Room was neat and tidy.
Excellent stay and would stay there on our next visit to Adelaide.
December 27, 2013
Rated 5.0 out of 5.0 by Simonvy Great Stay at Crowne Plaza ,Adelaide
The location of the hotel was great, very convenient to the shopping and food streets at Rundall . The Arts and History museum,railway and tram stations are all within walking distance from the hotel too.We received excellent service from concierge ,Justin, who was very friendly and helpful in trying to arrange the best deal for our day tour to Kangaroo Island. My family stayed for 5nights at Crowne Plaza and we enjoyed the pool facilities. The breakfast was good, except that ,the restaurant served the same selection of food throughout the 5 mornings we were there. Perhaps , the cooked food could be changed on alternate days of the week.
December 27, 2013
Rated 5.0 out of 5.0 by Haydonian Staff who can not do enough to be of service
While parking is a problem for hotel guests the staff more than make up for the poor systems around the car park.
The facilities are good value very clean with exceptional views from all the rooms that I have stayed in.
The staff are what make this Hotel a better place to stay they go the extra mile to make your stay is up to your expectations.
I can only recommend this hotel as my stays have always been very good value.
December 20, 2013
Rated 4.0 out of 5.0 by Raith Not up to Scratch this time
All of our previous visits here have been great, this time it was great apart from some of the staff in the food and drink area.
We were going to be charged for a bottle of wine when we only had a glass.
My son (only 10 years of age) asked for hand cut chips and got over salted, paprika covered wedges. When we asked the staff for the hand cut chips which we had a few weeks before to be told that is them. Clearly not. When we asked the girl for normal chips she said the do not do them, only to be offered them by another member of staff, who apologized.
We had to ask for bread for the table which is normally given out.
The area was not that busy but they did have a few staff on that we did not recognize from our previous visits.
My son had Mud cake as usual and it was so hard you could not cut it, it must have been right out the fridge or dare i say freezer.
Clearly a training need and lack of knowledge, if the staff are unsure all they need to do is ask one of the experienced members and not guess about products, especially to regular customers!
We will continue to visit the hotel as it is in a great position and love the amenities. After about 10 visits this year this is the first time anything has gone wrong.
December 17, 2013
Rated 5.0 out of 5.0 by jessbee78 Best in Adelaide
We live in Adelaide and like to stay in the city once a year around Christmas time with our children. We go and see Santa and then have a nice dinner all together before Christmas. 'We will be coming back every year to the Crowne Plaza. It is by far the best hotel in Adelaide. We have stayed everywhere and no where is as modern and clean and the staff were lovely. So nice to be able to take our two children and stay in a lovely hotel and not have to pay for two rooms! Highly recommend to anyone with children or just wanting an enjoyable experience.
December 17, 2013
Rated 5.0 out of 5.0 by LibbyB Comfortable room and helpful staff
We enjoyed our brief stay in Adelaide. The Hotel was in a great position and was perfect for us. No complaints!
December 15, 2013
Rated 5.0 out of 5.0 by cmcl Relaxing Stay
Welcome to a well oiled machine where everything appears to run smoothly. Staff are delightful and make every effort to make your stay comfortable. Making eye contact these days is not something you expect however every staff member seems happy to connect with you even if only to press the lift button for you on their way to somewhere else. Its these little things that stand out. People only want to be acknowledged and this hotel does this in a positive way.
The concierge has to rate a mention (Simon). To see him in action juggling how many sets of keys,people and cars not to mention his role as a travel agent with some good tips on where to go whilst in Adelaide. He was more than helpful and how he keeps everyone happy beats me, although you can see he enjoys people. It certainly reflects in his work. Would definitely stay here again next time Im in Adelaide. Spent 7 nights in early November 2013. Location was also excellent. Cleanliness was first rate in the room as well. Room staff great.
December 9, 2013
Rated 5.0 out of 5.0 by jobyTV Unexpected surprise
Our baby was due to come on the 16th of December, so I'd decided to give my wife a beautiful child free weekend before the new arrival.
We booked the King Deluxe Balcony and Naomi was so happy with the room.
I had to work (I film weddings) so Naomi spent some time in the pool, watched a movie, did some easy shopping in the mall, had a bath, ordered room service - basically lived the ultimate relaxing day.
Meanwhile I was checking my phone during the day to make sure nothing unexpected popped up.
At 10pm two missed calls.
Naomi's waters had broken and the baby was making an early arrival.
I headed back to the room, spoke to the midwife and we decided to make the 230 kilometre journey back home to have the baby in our local hospital.
We checked out at 12:10am. I didn't even get to sit on the beautiful bed, and we didn't get breakfast - but eight hours later we were holding our perfect baby girl.
Thanks to the Crowne Plaza for a perfect day for my wife. I wish it went a touch longer.....
Attachment is a photo of my mother with Astrid. She is the last of 17 grandchildren for mum.
December 4, 2013
Rated 5.0 out of 5.0 by SecondHoneymooners Love it!
We came to Adelaide to celebrate our wedding anniversary and are so happy that our first visit to this city was staying in this great hotel. The sevice was exemplary from the moment our taxi pulled in right up to check out. It is in a fabulous location, right near great restaurants and shopping. The room was spacious, clean and nicely presented and the bed super comfy. Breakfast was something to look forward to each morning too.
We highly recommend staying here and will certainly come again ourselves!
Thank you to all the Crowne Plaza staff for making our stay so memorable.
Chris and Lizanne
November 28, 2013
Rated 5.0 out of 5.0 by Elyom5 Excellent experience and Hopitality
Once again we returned to enjoy a nice but unfortunately short stay. Starting with the gentlemen who met us to assist with our luggage, to the courteous receptionist who booked us in, to the very well presented room and the breakfast in the restaurant next morning a very enjoyable stay. Thankyou once again.
November 24, 2013
Rated 5.0 out of 5.0 by Blackryno Child Free Weekend
Whether you are a local or whether you are visiting Adelaide I highly recommend The Crowne Plaza Adelaide. My wife and I celebrated our 11th Wedding Anniversary and treated ourselves to a child free weekend away. The package included accommodation and breakfast as part of the "Weekend Special" Deal. The staff were extremely helpful and friendly. Even the room attendants cleaning other rooms stopped and said hello. The accommodation was extremely clean and comfortable, lovely views of Hindmarsh Square in the Crowne Plaza Deluxe room with balcony and when the door was shut no urban sounds were audible. The buffet breakfast was delightful and we did not feel rushed to checkout. We will be having the odd night away at the Crowne Plaza more regularly I think from now on. Thank you for your wonderful service.
November 24, 2013
Rated 4.0 out of 5.0 by MJB1977 central hotel
Well situated hotel for all in the city. The staff from valet parking, front desk bar and restaraunt were all extreamly dfriendly and helpful. Food and drinknalthoughngood were priced a little on the high side. Goood central location for all amenities.
Only complaine was the laundry lost one of my shirts and had no communication back from hotel on this
November 24, 2013
Rated 5.0 out of 5.0 by Peninsula Clean as a Whistle
Clean Room Great Breakfast Beautiful Comfy Bed and Good Pillows Friendly and Helpful Staff !
November 20, 2013
Rated 5.0 out of 5.0 by SeanFL Quick overnight stay
had a lovely short stay after a Barossa trip, wished we had planned to stay longer in Adelaide at the CP. Great central location comfortable bed and room
November 18, 2013
Rated 5.0 out of 5.0 by Richie77 Nice rooms, good location, and very friendly staff.
This is a modern,upscale hotel located in proximity to restaurants, and recreational sites, such as the river, should you want to go for a jog. The setting is open, clean and very appealing. The staff are extremely hospitable, definitely exceeding the average in our travels down under. One might expect to get sit-down service in the bar lounge in a hotel of this standard, but a quick trip to the bar ourselves, solved this. Other than that, which can happen most anywhere, we would plan to stay here again, on our next visit to Adelaide.
November 17, 2013
Rated 5.0 out of 5.0 by slabw Crowne Adelaide
Very enjoyable stay, lovely staff. Close to everthing we needed.
Highly recommended to anyone staying in Adelaide.
November 14, 2013
Rated 5.0 out of 5.0 by Localsonmimibreak Second visit
This is our second stay at Crown Plaza. We are locals who enjoy a night of indulgence in the city. Its a perfect location in Adelaide. We love the corner suite and the rooms are spacious and comfortable. The room service is outstanding with high quality food and incredibly friendly staff, nothing is too much trouble for any of them. The late check out was so good, we had a lazy morning with breakfast in bed. Left feeling completely pampered and recharged and we only stayed one night. We will stay again.
November 14, 2013
Rated 5.0 out of 5.0 by Raith Family trip
The best hotel in Adelaide, great pool,the best steam room,great room,great food,great location.
Need i say more.
November 13, 2013
Rated 3.0 out of 5.0 by GV22 Good comfortable rooms in convenient location
Happy to stay here again but there is room for improvement. We suggest making alternative arrangements for breakfast.
E.g. 1).Offer of help with bags was a waist of time. After waiting too long in the room for bags to arrive collected them ourselves from concierge. 2) It appeared that bathing materials-shampoo etc. were half empty suggesting they were not replaced as new from last occupant.
3) Tea making facilities were OK except there were no tea bags-we had to ask at reception 4) Breakfast buffet (full) was poor in that it was largely cold and coffee was awful.
November 10, 2013
Rated 4.0 out of 5.0 by Stma1202 Nice stay in Adelaide.....but please embrace double glazing!
The hotel was up to the standards of IHG in the UK, which is a positive.
Good central location, room very comfortable, hotel staff helpfull, service good. Leisure facilities good.....steam room temprature too hot, and not possible to control.....and why do i need a room key to get out of the pool area??
We had. Room overlooking the squarre, which gave a nice view, however the Griffins bar at the end of the block was very noisy, and went on until 3am on the Friday night.
This brings me to the double glazing comment.....please get with the 21st century and embrace this technology...it would help greatly with noise issues.
November 8, 2013
Rated 5.0 out of 5.0 by DJColinM Just Wonderful!!!
I had my first ever stay here recently, and I am totally impressed with this hotel.
Although it is I think about two years old it still looks as if it was opened just yesterday - the whole place was spotlessly clean and (if this is possible) even still smelt new!!
My stay was a free one on rewards points and the hotel was fully booked that night, but I was still upgraded to a room on the top floor with a balcony and views of the Adelaide Hills and over Hindmarsh Square below - as one of my dinner guests said when looking over the room, he had never seen a view of Adelaide quite like that before.
And echoing previous comments, the bathroom is indeed perfection and I would like my bathroom at home redone by your designer!!
Also worthy of mention is the visage one gets on exiting the lifts on the way to one's room - there seems to be an illusion of a tapering effect which is really interesting - it did remind of the film BARTON FINK - but all in a good way!!!
Had both dinner and breakfast in the Red Salt restaurant and both were outstanding - the apparently new menu features a dish called LAMB TRILOGY which is a seriously good dish, and the dessert of three different cheesecakes is absolutely to die for!!!#
The full breakast was actually better than the breakfast in the Club Lounge at the Intercontinental - a larger range of hot items, a fresh juicing station, and jugs of smoothie of the day and juice of the day.
Facilities in the gym/pool/spa/sauna area are also of a very high standard.The upper echelons of management of the whole hotel chain would do well to note that this hotel has a sauna, spa, and steam room while the more expensive and 5 star rated Intercontinental on North Tce does not.
One word of warning on these facilities - if any guests are planning to use the sauna in non peak times I would recommend popping down there and turning it on well in advance of when one wishes to be in there as it does take some time to come up to temperature #which is of course understandable)
All in all my stay has me seriously considering making this my hotel of choice for all my future stays in Adelaide.
Keep up the good work!!!
November 7, 2013
Rated 4.0 out of 5.0 by brunglenn Great Central hotal
I always love coming back to the Crowne Plaza in Adelaide and it feels like they always love having me. Am always greeted with enthusiasm and a great smile.The concierge staff are always so helpful and keen to give local tips. What more could one ask for!!
November 5, 2013
Rated 5.0 out of 5.0 by Bridgette88 The best!!
I loved my stay! The bed was amazing, the food was amazing! I had to force myself to leave and explore the city :)
October 31, 2013