Rated 4.5 out of 5 by 175
Rated 5.0 out of 5.0 by Glenndc50 All round great experince
This hotel was a gem,pleasant,efficient staff across all departments.Service delivery in a very natural and professional manner but not 'plastic' as are some establishments.
The rooms and amenities well above average.
Would have liked for the pool to be located outdoors.
March 1, 2013
Rated 5.0 out of 5.0 by Msveda Comfortable room and outstanding customer service.
Crowne Plaza is one of favorite hotel chains. I enjoyed my stay and definitely recommend their business.
February 22, 2013
Rated 5.0 out of 5.0 by Davo51 Welcome back David
Great friendly staff that always make you welcome from when you drive to the door, book in and when you relax in the lounge at the end of the day.
February 18, 2013
Rated 4.0 out of 5.0 by Gill56 Stylish hotel central Adelaide
This hotel seemed a bit formal for us. it felt more like a business hotel than a holiday hotel. However, the staff were polite and helpful and it was near restaurants and transport. We were a bit surprised how much it cost to park overnight!!
February 12, 2013
Rated 5.0 out of 5.0 by Jenny57 Rest and relax
What a great place for a one night stay to unwind over the weekend
Great staff, great rooms great restaurant but please, please enlarge the gym and repalce those dirty yoga mats
February 9, 2013
Rated 5.0 out of 5.0 by Thomo I feel like i am at home
Always on the road traveling some where, my overnights at your Hotel makes me feel like I am at home.
February 7, 2013
Rated 4.0 out of 5.0 by FrankdaTank Nice place to stay when in Adelaide
I have stayed here a couple times and have never had a problem. The staff is warm and friendly. In a great location for shopping, eating, or just walking around.
February 7, 2013
Rated 4.0 out of 5.0 by cbotto In Adelaide
My stay in Adelaide was enhanced by the Crowne Plaza. Reception staff were friendly and helpful and the "senior" concierge gentleman was especially helpful and always cheerful.
Happy to stay again.
Bit of a problem with the bedside lights. I would not switch off and one would not switch one - reported it as I left. It did not cause me any problems in sleeping. Of course, my ability with the mix of switches might have been lacking somewhat.
February 6, 2013
Rated 5.0 out of 5.0 by Bozos Top class hotel !
Just wanted to thank all the staff for the service they provided they went out of their way to make our stay as comfortable as they could, very friendly and professional ! Told us some great places to vist and the room decor very modern and classy ! We had buffet breakfast included daily, it was Devine ! Awesome location central to everythin. Would definitely recommend crowne plaza Adelaide to anyone !
February 3, 2013
Rated 5.0 out of 5.0 by Hyacinth22 Excellent experience at Crown Plaza Adelaide.
We recently spent five nights in the hotel and from the outset it was a very enjoyable experience. The friendly and efficient welcome provided by concierge and reception staff made check-in an enjoyable experience. After check-in the concierge staff member Justin quickly provided us with information regarding tours and proved very able in repairing our faulty room safe. A fellow member of concierge staff, Jonathan, proved very knowledgeable in the field of wine tours and was able to recommend a provider and to arrange a booking with this provider. The wine tour more than met our expectations.
Dining experience didn't fully meet our expectations. Whilst the food was excellent the time taken to produce it and deliver from the kitchen to the waiters was very often excessive and we made our feelings known to the waiters. Perhaps some improvements could be made here. In conclusion the hotel is ideally placed as a base from which to explore.
February 2, 2013
Rated 4.0 out of 5.0 by kwackman Wonderful staff and comfortable rooms
Crowne Plaza Adelaide is a wonderful place to stay. The staff are friendly and very approachable assisting you in your every need. The rooms are comfortable and relaxing. The breakfast buffet was excellent and had great variety. If you are in Adelaide on business, this is a great place to stay.
The only drawback is having to pay for internet access in your room. It should be included with the room.
January 27, 2013
Rated 5.0 out of 5.0 by Col11 Great Hotel
Although I was only in town for three days the hotel was great. The location, close to shopping and eating places was convenient and the staff was very helpful with recommendations. The room was very comfortable and although it was close to the center of town very quiet.
Would stay again at the Hotel
January 24, 2013
Rated 4.0 out of 5.0 by Zezito Could be better
Very expensive Internet (and slow) when on other Corwne Plazas around the world is free, lack of satelite TV channels. Excellent food but could have more diversity, staff is fantastic.
January 23, 2013
Rated 5.0 out of 5.0 by Summo Tops for location and service
Very good mid-city location, handy to Rundle Mall shops and Adelaide attractions. Plenty of bars and cafes nearby. Comfortable hotel with outstanding staff and service, as expected from a Crowne Plaza hotel.
January 20, 2013
Rated 5.0 out of 5.0 by ausjenny great stay.
This is a good hotel, rooms very comfortable and quiet, only issue is if you are out late its hard to find the light switch which needs your card to turn them on. The staff were very welcoming and helpful. They go out of there way to help you. The food was great. Overall a great stay.
January 17, 2013
Rated 5.0 out of 5.0 by FMS13 room service prompt and friendly. Rooms comfy. location great
Helpful staff, meals fantastic ,location great. We will certainly be visiting again. When they said the breakfast was included - that sold me. Loved our stay. Good to have free internet access
January 15, 2013
Rated 5.0 out of 5.0 by Shaun51 Spotless rooms and friendly efficient staff
The Crowne Plaza Adelaide is without doubt one of the best hotels I have had the pleasure of staying at. From the booking in experience to check out, you are always made to feel very speciial.
Rooms are of a very high standard and always spotlessly clean.
Food and service at the Red Salt restaurant is also of good quality and reasonably good value for money.
Amenities such as the pool, sauna and jacuzzi are also a wonderful addition to your staying experience.
Within easy walk of the Rundle Mall and Tram station, you can easily do either shopping or go to Glenellg Beach by tram.
A member of my immediate family visits the Crowne Plaza Adelaide on at least a once a month basis and we will not change hotels for anything.
January 15, 2013
Rated 5.0 out of 5.0 by Shaggy2012 One of the Best
This Crowne Plaza was one of the best hotels I have stayed in. It offered all the services I wanted and at a reasonable price.
We had a great stay in Adelaide and it was helped greatly by staying here.
We had a modern, large, comfortable room with views over Hindmarsh Square and the hotel was in a fantastic location close to everything in the CBD and with a park in front.
All the staff we met were awesome. To name a few....James, Jessica and Hannah (who cooks a great breakfast - ask for her French toast or pancakes!) plus so many of the other helpful staff from front desk, waiters, valet / conceierge, housekeeping. etc - thanks to all of you.
It would be hard for me to fault too much but I would say a better fridge in the room would be better. The mini bar fridge didnt get anything really cold but once again staff were always helpful and willing to get ice for us.
My family offered us a room next time we are in Adelaide....nah, we'll come back to the Crowne Plaza!
January 13, 2013
Rated 5.0 out of 5.0 by Lindal11 Great way to unwind
Thoroughly enjoyed our stay. The location is ideal with easy walking to shops, restaurants and even a night out at the Festival Theatre. All the activity was then eased by relaxing times in the sauna/pool/spa and a great night sleep in a very comfortable bed with pillows to match. The extra bonus was a room on the 14th floor overlooking Hindmarsh Square while sitting out on the balcony. Staff were very friendly and accommodating such as quickly replacing our towels in the room (as there were none in the pool area) and bringing extra tea. The late 2pm check out for Priority Club Members is also a real treat. This was our second stay and we will certainly be returning again for another 'relax retreat'.
January 9, 2013
Rated 5.0 out of 5.0 by artychic64 BEST HOTEL IN ADELAIDE CITY
This is the second time we have stayed at this hotel and loved it! We've stayed at every major hotel in Adelaide city and this is the best by far. Excellent service from the staff and you couldn't get a better location for proximity to Rundle Mall, Rundle St, the museum and art gallery. Salt Restaurant is fantastic too! We won't be bothering to stay anywhere else in the future - this hotel is fantastic value. Well done!
January 5, 2013
Rated 4.0 out of 5.0 by Anna23 Nice hotel
Great location in the centre of the city. Nice and comfortable room and the buffet breakfast was great (even for gluten free diners).
The only real drawback was the cost of parking as the only option was the hotel's valet parking, which was not cheap.
January 2, 2013
Rated 5.0 out of 5.0 by AdelaideMartians A quiet escape in downtown Adelaide
A quiet afternoon to relax before a XMAS Part in town. Friendly and quick Check-In. Even a fire alarm and 14 flights of stairs couldn't spoil the atmosphere of staff and guests.
Return from party, a soft bed, pillows to match and a good nights sleep after sipping a few drinks on the balcony with a ice view over the square to the hills.
Next day was a delicious breakfast (/brunch) a nice stroll around Adelaide and back to freshen up (plenty of towels) and on the road.
A great all round experience as it should be.
December 19, 2012
Rated 5.0 out of 5.0 by CeeTee Great place to stay
I would highly recommend the Crowne Plaza Adelaide. It is a very nice hotel in a great location and we found the staff to be very helpful and friendly.
December 17, 2012
Rated 5.0 out of 5.0 by Milty Very well run hotel
very good hotel all round. Great location.
Love how they ask the night before what time you would like your car and it is there waiting for you.
the reception staff are fantastic very helpful.
Concierge staff are great.
Rooms are great, very new and modern, clean.
House keeping staff did a great job.
The hotel ticks all the boxes.
December 16, 2012
Rated 5.0 out of 5.0 by KandG We had a bathtub! More like a plunge pool.
We recently spent a night at the Crown Plaza. It all started well right from the beginning. A nice man with a big smile was happy to take our car off our hands. We were greeted at reception by a young lady who also looked as if she was happy to be there. We were offered help with our bags but didn't need it so declined. Found our room and investigated everything. Heaps impressed with the bathtub, and yes, you could swing a cat in the bathroom if you wanted to. We didn't have to climb over the toilet and into a bath to have a shower. Plenty of room in the bathroom to put your "stuff". The bed was very comfortable, the television was watchable, with a fairly good range of entertainment on offer, we had tea/coffee making facilities, plenty of milk in the fridge. We have recently returned from the US and trust me, they don't know how to supply this stuff over there. There were huge windows, in the bathroom as well, letting in lots of natural light. We had a wardrobe, safe, ironing implements, a full length mirror inside the wardrobe door. Next morning we had breakfast in the dining room which was buffet and very good, plus there was the availability of having something cooked for you. The staff were friendly, chatty, helpful, and again, there were the smiles. And our car was delivered to the door when we were ready to go. One of the things that I loved the most was the lack of extreme formalilty. All of the staff were very efficient and knew their jobs but it was very relaxed and pleasant talking to these people who were quick to share a laugh. How many times have you felt uncomfortable around hotel staff????? Not here. Overall, it was a great "running away from home" experience. Will cheerfully recommend the hotel to others and would definitely head back there again ourselves.
December 16, 2012
Rated 2.0 out of 5.0 by Xanthi Clean and Comfotable pity about customer service
This hotel was in a great location, comfortable and very clean. Downside customer service. Husband arrived first, I'd prepaid accommodation in full in my husbands name and he had confirmation letter. He rings me from motel with baggage and apparently they wouldn't let him in to room because he didn't have a credit card to pay the $50 (in case of incidentals.) good start.. Followed with unable to get into room with key cards, they were worn out and new ones had to be cut. Two hours later finally get into room. Other than that room was comfy and clean. Nice buffet breakfast although hot food was cold.
December 10, 2012
Rated 5.0 out of 5.0 by Trampas Great staff and comfortable room
The Crown Plaza in Adelaide have some of the most courteous and friendly staff I have met during my business travels. The concierge and front of house staff are always respectful and helpful. The room was clean, comfortable and quiet.
This hotel ranks highly among those I have stayed in in Adelaide.
December 8, 2012
Rated 5.0 out of 5.0 by Kaiash47 Amazing stay at an amazing hotel with amazing staff.
I was overwhelmed by the service we received when we stayed on the 30th November. The room was excellent and very comfortable. The food OMG!!! I have never had anything better. The french toast was so delicious I could have had ten plates of it!! We had great service from Hannah when we had dinner at Red Salt on the friday night. She was very nice and attentive to our needs and wants. I will not be staying anywhere else other than the Crowne Plaza
December 6, 2012
Rated 5.0 out of 5.0 by HaJo Well situated hotel
We were impressed with the quality of the hotel, the friendliness and helpfulness of the staff and the quality of the the rooms
December 4, 2012
Rated 5.0 out of 5.0 by 2girls Fantastic Service - beautiful rooms
Recently stayed 3 nights at the Crowne Plaza Adelaide. The staff were all extremely friendly and helpful which made the whole visit very pleasant.
The rooms are just lovely, beds really comfortable and the bathrooms are well thought out. Definitely want to go back and stay again
December 3, 2012