Rated 4.1 out of 5 by 14
Rated 4.0 out of 5.0 by yokil Guide to Great Sleep
I love the gift of making great sleep, including eye mask, tea bag for morning and night.
Staff with good English providing great services.
Good transportation connected, just 30 seconds walk from JR station.
September 4, 2014
Rated 3.0 out of 5.0 Comfortable stay
Poor front Desk, did not give early check in, even when emailed a few days prior, and advised of Priority Club Membership.
No upgrade given.
My wife called and left a message, but front Desk advised that I had not checked in, although I had, but message arrived about 3 hours after the call from her.
Poor Room service menu, even with 4 restaurants in Hotel.
1 English tv Channel - CNN
Poor Lighting in Bathroom
Furniture chipped and damaged, Wood veneer falling off of long mirror - very tired room.
Friendly staff, but no ambience.
August 6, 2014
Rated 5.0 out of 5.0 by ariesgem Good hotel and location
Everything is as good as expected comparing to other 4 to 5 star hotel in Japan. Location is one of the main reason. The staffs is friendly and very helpful.
August 5, 2014