Rated 4.1 out of 5 by 96
Rated 5.0 out of 5.0 by Sherie m Hotel
My favorite Holiday Inn location! Food is excellent!!!
September 17, 2014
Rated 4.0 out of 5.0 by Bert123 Reasonably good
This hotel is in a noisy area, and the facility (especially the pool area) seems a bit dated. The absence of a safe in the room seemed unusual these days. However, the room was clean and reasonably well appointed, and the staff were helpful and friendly.
September 16, 2014
Rated 5.0 out of 5.0 by Mike and Sue would stay again
This was a very inviting hotel: from the lobby to the desk staff right up to the guest room. Every thing was very clean .
Our only problem was trying to book online with our IHG membership which never worked throughout our vacation, but the staff took our card at check-in and assured us we would be credited with our points.
The staff was very helpful with everything.
Would definitly stay here again.
September 16, 2014
Rated 5.0 out of 5.0 by CaiArm excellent hotel in outstanding chain
We have stayed in two Crown Plaza hotels with IHG poihts and have been happy in our experience at both. We regularly stay in IHG hotels and recommend them all. Crowne Plaxa is our favorite choice.
September 13, 2014
Rated 2.0 out of 5.0 by Lawyer057 Room had not been inspected
There were no toiletries in the bathroom at all. No soap or shampoo. The television was not connected to any source of power -was completely nonfunctional. The air conditioner periodically blasted cold air right over the bed, and the wall control would not allow me to change the temperature setting. Lastly, there was a screw very obviously loose in the shower fixture, which impaired it's function.
September 12, 2014
Rated 4.0 out of 5.0 by Tax Lady Comfortable bed and good sized room
Very nice room and lots of parking on the side of the hotel where our room was.
September 1, 2014
Rated 5.0 out of 5.0 by clayhead Best room ever!!!
Have stayed in hotel rooms more than ever this summer (almost three weeks worth). This room was outstanding!!! Why haven't we stayed in a Crowne Plaza before?! We certainly will again. So clean, so quiet, so comfortable, so beautiful, so attentive to every need. Thank you, thank you, thank you!
August 30, 2014
Rated 5.0 out of 5.0 by TVC213 Fantastic
From start to finish, you are well taken care of at this hotel. The front desk were quick, accurate, and provided a complimentary upgrade for me because I was a Platinum member.
The room was clean, updated, and most importantly- quiet. It is an older hotel but they have done a good job to keep it from looking tired and dated.
We went to both the Steakhouse bar and the Crowne Plaza bar in the hotel. Both bartenders were fantastic. I forget her name but the bartender in the CP bar was friendly and quite a speedy worker. She had about 20-25 people and she never made anyone wait. The Steakhouse is nice as well, it is quieter and the food is wonderful.
The location is convenient to both I-40 and I-25. But, don't be worried, its location to the interstates does not mean it is loud, quite the opposite.
We had one little glitch while we were there but the Hotel Manager not only handled it but went above and beyond to make sure we were satisfied. She was amazing, a true asset to this hotel.
I will without hesitation recommend this hotel to anyone who visits Albuquerque. My wife and I look forward to many more stays here.
Thank you for making our stay a positive one.
August 29, 2014