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Rated 4.1 out of 5 by 94 reviewers.
Rated 5.0 out of 5.0 by would stay again This was a very inviting hotel: from the lobby to the desk staff right up to the guest room. Every thing was very clean . Our only problem was trying to book online with our IHG membership which never worked throughout our vacation, but the staff took our card at check-in and assured us we would be credited with our points. The staff was very helpful with everything. Would definitly stay here again. September 16, 2014
Rated 5.0 out of 5.0 by excellent hotel in outstanding chain We have stayed in two Crown Plaza hotels with IHG poihts and have been happy in our experience at both. We regularly stay in IHG hotels and recommend them all. Crowne Plaxa is our favorite choice. September 13, 2014
Rated 2.0 out of 5.0 by Room had not been inspected There were no toiletries in the bathroom at all. No soap or shampoo. The television was not connected to any source of power -was completely nonfunctional. The air conditioner periodically blasted cold air right over the bed, and the wall control would not allow me to change the temperature setting. Lastly, there was a screw very obviously loose in the shower fixture, which impaired it's function. September 12, 2014
Rated 4.0 out of 5.0 by Comfortable bed and good sized room Very nice room and lots of parking on the side of the hotel where our room was. September 1, 2014
Rated 5.0 out of 5.0 by Best room ever!!! Have stayed in hotel rooms more than ever this summer (almost three weeks worth). This room was outstanding!!! Why haven't we stayed in a Crowne Plaza before?! We certainly will again. So clean, so quiet, so comfortable, so beautiful, so attentive to every need. Thank you, thank you, thank you! August 30, 2014
Rated 5.0 out of 5.0 by Fantastic From start to finish, you are well taken care of at this hotel. The front desk were quick, accurate, and provided a complimentary upgrade for me because I was a Platinum member. The room was clean, updated, and most importantly- quiet. It is an older hotel but they have done a good job to keep it from looking tired and dated. We went to both the Steakhouse bar and the Crowne Plaza bar in the hotel. Both bartenders were fantastic. I forget her name but the bartender in the CP bar was friendly and quite a speedy worker. She had about 20-25 people and she never made anyone wait. The Steakhouse is nice as well, it is quieter and the food is wonderful. The location is convenient to both I-40 and I-25. But, don't be worried, its location to the interstates does not mean it is loud, quite the opposite. We had one little glitch while we were there but the Hotel Manager not only handled it but went above and beyond to make sure we were satisfied. She was amazing, a true asset to this hotel. I will without hesitation recommend this hotel to anyone who visits Albuquerque. My wife and I look forward to many more stays here. Thank you for making our stay a positive one. August 29, 2014
Rated 5.0 out of 5.0 by confortable bed got a great night sleep, would recomend staying on this property August 28, 2014
Rated 4.0 out of 5.0 by Friendly staff The hotel was comfortable, full-service, clean and had very friendly staff. The only problem encountered was that I booked two adjoining rooms and when I got there they were not available. August 26, 2014
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