Rated 5.0 out of 5.0 by JHBlanche Home away from home
I literally live at this hotel 2 or 3 nights a week for 2 to 3 weeks a month. Have been doing this since September 2010. I've seen every aspect of this location and have built a relationship with the majority of the staff. I am a very seasoned traveler. I have spent my last 30 years on projects that take me away from home on extended stays. I will not tolerate an inept staff or a property that does not meet my standards. There are too many choices of places to stay. Loyalty to a brand or their points do not drive me. The staff and the hotel itself does.
The Crown Plaza in ABQ is by far the best property that I have ever stayed in for work and the staff is the best I have ever dealt with anywhere or anytime. Ocean Properties should be very proud of this gem in the desert.
December 11, 2012
Rated 5.0 out of 5.0 by consultant Staff Service
The staff at this property are the finest I have encountered EVER!!!!
I travel 250 days per year and the people on the stafff at the Albuquerque Crown Plaza went above and beyond.
They should be commended as they have made my stay and all of our team feel welcome.
They do Ocean Properties proud.
November 7, 2012
Rated 4.0 out of 5.0 by traveler32 clean rooms, GREAT STAFF!!
Wife and I in town for a night. the price and location were perfect for us to be able to explore some of Albuquerque, Clean rooms and the registration was fast and simple. The only issue we had was NO PARKING!! there was a very large reception going on and we had to park across the street on a different parking lot. there was a valet there i guess for the wedding party and charging a fee. Did not think that was right we had to pay to park. overall we would stay again.
November 4, 2012
Rated 4.0 out of 5.0 by Shorty240 Comfortable Bed
This was my first time staying a Crowne Plaza. Even though the stay was over night, it was great, the price was awesome compared to some of the other hotels that I was looking at, and it was during Balloon Fiesta. The only thing that wasn't in the room that the other hotels that I've stayed in, was a microwave & refrigerator.
October 22, 2012
Rated 5.0 out of 5.0 by BarbaraR65 Comfortable bed
Incredibly quiet rooms, never heard our neighbors. Beds very comfortable!
October 20, 2012
Rated 5.0 out of 5.0 by Izzy810 Awesome Stay!
My friend and I stayed at the hotel during Balloon Fiesta week, and we were both extremely pleased with the hotel. Check-in was fast, and the front-desk staff was friendly and courteous. The hotel has a very nice look to it and has been updated. The room was very comfortable and clean all around, with really nice beds and pillows. I wish the bathroom had been a little more spacious, but it was clean and modern with a stand-up shower stall. On two separate occasions I called to request extra hangers and some bath towels, and both times they were brought to the room promptly and with a smile. :-) The staff we encountered throughout the hotel always greeted us with a warm hello and a smile, which we thought was very nice. The maids were also very nice and professional. The a/c was working fine; it was just a bit too loud for my taste. We loved that the section where our room was located (in the rear of the property) was super quiet. I didn't see any children during my stay, even though it was a busy week due to Balloon Fiesta. I cannot comment on the restaurants in the hotel because we did not use them. However, I was happy that they have free Wi-Fi in the hotel and a business center for guests, which I used. Last, but not least, the location is fantastic because it's right next to I25 and I40, which gives you fast access in all directions! It's only 2 miles from downtown Albuquerque, and maybe 5-6 miles from Old Town, so it's a great location with never any traffic congestion. All in all, it was a terrific stay, we LOVED the hotel, would highly recommend it, and I would definitely stay there again if I go back to Albuquerque! :-)
October 18, 2012
Rated 5.0 out of 5.0 by laurmaur Good location
We had a relaxing time by the pool and tried some of the local restaurants. The hotel was close to great bus routes to shopping.
October 8, 2012
Rated 5.0 out of 5.0 by BEEEL Good for pets
Stay here 2 times per year as we travel to Phoenix. Perfect section for pets
October 5, 2012