Crowne Plaza Albuquerque

Hotel Front Desk: 1-505-8842500

Hotel Fax: 1-505-8801196

Hotel Email: info@cpabq.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Albuquerque International Sunport (ABQ)

- Distance from hotel: 6.2 MI/ 9.98 KM South l

- Take I25 North to Exit 225 towards Lomas Blvd,Menaul Blvd,Candelaria Rd Stay straight onto Oak St. NE Continue onto Frontage Rd N Turn right onto Menaul Blvd NE Take a right at the first light, University Blvd NE Hotel is located on the right

Train
Albuquerque Alvarado Trans Center

- Distance from hotel: 2.5 MI/ 4.02 KM South West

-
Turn right onto 1st SW from Albuquerque Alvarado Transportation Center
Turn right onto Central Ave SW
Turn left onto Oak St NE
Follow Oak St NE as it turns into Frontage Rd N
Turn right onto Menaul Blvd NE
Take a right at the first light, University Blvd NE
Hotel is located on the right

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Valet Parking Fee: 5.00 USD

- Complimentary Self Parking, Valet Parking available for fee

Print Hotel Fact Sheet

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Hotel Highlights

Newly renovated spacious rooms with sliding glass doors and balconies Executive Level guest rooms on 10-12th floors Concierge Lounge Catering Services Complimentary Wireless Internet Complimentary Parking Pet Friendly Hotel 26,000 square feet meeting space 3 restaurants and room service Complimentary business center Complimentary Fitness Center Outdoor Seasonal Pool (April-Oct)
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 124 reviews
80%
Recommend This Property
Read All Reviews

Ratings Breakdown

124reviews

  • 5 Stars
    62
  • 4 Stars
    29
  • 3 Stars
    19
  • 2 Stars
    7
  • 1 Stars
    7

One night stay

By

October 23, 2014

club

For a last minute option, I chose this place for it's location. I had booked another room at their competitor's a week earlier because their rates were lower. On a whim I browsed the IHG website and noticed the rate had dropped significantly (about $40) so I immediately cancelled my reservation and booked a room here. The location of the room was adequate and convenient for we had to leave early in the morning. Beds were ok, but the restroom was not clean. My wife found stains on the floor, shower curtain, and walls. Unfortunately we had made the discovery the next morning and since we were leaving early, I did not have a chance to inform the front desk of the matter. I usually stay here when I visit so I was quite disappointed.

Posted byHotelStaff
October 28, 2014
Thank you for taking the time to complete a review regarding your past experiences with us at the Crowne Plaza Hotel. We are truly grateful that we were able to steal your from a competitor! But we are very unhappy to learn that you found some mistakes with your room and we are looking into why it was up to standard. Please accept our deepest apologies that we did not create the experience deserved as a valued guest and we look forward to getting the chance to host you and your wife again. Thank you for your time and review.
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Cleaning staff

By

October 23, 2014

Not all housekeeping was done when the staff cleaned room, trash not emptied, pillows not put back on bed, small things but attention to detail forgotten.

Posted byHotelStaff
October 28, 2014
Thank you for taking the time to complete a review regarding the experiences you had during your past stay. Thank you for the detailed review regarding your room. Your feedback will be used as training material for our staff to ensure we are doing everything 100%. Thank you again for your time and review.
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Superb room and conference services!!

By

October 19, 2014

I stayed at the hotel for three nights and attended a conference for four days in a row. The accommodations were clean and comfortable and always there were friendly staff anticipating every need and taking care of the transitions so smoothly I was amazed. They were able to serve a couple hundred people quickly and efficiently with delicious food and all rooms were quickly cleaned up and ready for the next sessions every day all day long. It was amazing as I have been to many medical conferences and never seen such excellent service. I highly recommend this hotel!

Posted byHotelStaff
October 28, 2014
Thank you so much for taking the time to compete a review regarding the experiences you had during your past stay. We are so delighted to read about all the accommodations and services you enjoyed about our property! Our banquet staff and restaurant staff are amazing at what they do and I cannot wait to share with them this review. We look forward to welcoming you back again, with a conference or not! It would be our Pleasure! Thank you again for your time and review.
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XXX

By

October 18, 2014

Nice place, poor housekeeping, great food...Enjoyed early coffee in lobby. Front desk needs authority to make decisions...

Posted byHotelStaff
October 21, 2014
Dear Midlife2014, Thank you for taking time to provide feedback and choosing to stay at the Crowne Plaza Albuquerque. Service and cleanliness are our top priorities and we have addressed these issues to improve our product and service for future travelers. Your feedback is a valuable tool in the ongoing training of our staff so it has been shared with the entire Crowne Plaza Team. TJernigan GM
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