Crowne Plaza Albuquerque

Hotel Front Desk: 1-505-8842500

Hotel Fax: 1-505-8801196

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Albuquerque International Sunport (ABQ)

- Distance from hotel: 6.2 MI/ 9.98 KM South l

- Take I25 North to Exit 225 towards Lomas Blvd,Menaul Blvd,Candelaria Rd Stay straight onto Oak St. NE Continue onto Frontage Rd N Turn right onto Menaul Blvd NE Take a right at the first light, University Blvd NE Hotel is located on the right

Albuquerque Alvarado Trans Center

- Distance from hotel: 2.5 MI/ 4.02 KM South West

- Turn right onto 1st SW from Albuquerque Alvarado Transportation Center Turn right onto Central Ave SW Turn left onto Oak St NE Follow Oak St NE as it turns into Frontage Rd N Turn right onto Menaul Blvd NE Take a right at the first light, University Blvd NE Hotel is located on the right

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Valet Parking Fee: 5.00 USD

- Complimentary Self Parking, Valet Parking available for fee

Print Hotel Fact Sheet

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Hotel Highlights

Newly renovated spacious rooms with sliding glass doors and balconies Executive Level guest rooms on 10-12th floors Concierge Lounge Catering Services Complimentary Wireless Internet Complimentary Parking Pet Friendly Hotel 26,000 square feet meeting space 3 restaurants and room service Complimentary business center Complimentary Fitness Center Outdoor Seasonal Pool (April-Oct)
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 196 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

pricing location


May 06, 2015


The location and the price of the hotel was reasonable

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Housekeeping disruption


May 05, 2015

Even though I had a 'do not disturb' sign hanging from the outside doorknob, housekeeping woke me from a much needed and sound sleep to ask when I was leaving. This is unacceptable and the "I'm sorry" from the front desk did not make my entire day any better.

I had even gone so far when I arrived to request a quiet room - clearly an indication that I sought rest.

Certainly the housekeeping staff coordinates with the front desk to know which and when guests are leaving.

This completely ruined the experience with Crowne Plaza that I was, up to that point, quite happy with.

Posted by HotelStaff
May 06, 2015
1997KC- Thank you for taking the time to complete a survey regarding the experiences you had during your past stay. Please accept our deepest apologies that we did not create the experience deserved as a valued guest. There is no reason why the appropriate procedures for knocking and entering a room was not demonstrated. I have forwarded your review and comments to the Executive Housekeeper as well as the Front Office Manager to ensure we work on communication between the two departments. The service you received during your stay was unacceptable and we do not want to go down in your books as a bad place to stay. We hope that you can give us another chance the next time you're traveling through Albuquerque. Thank you again for your review and your time. Have a wonderful day.
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All Around Great Stay


May 01, 2015


Stayed here for 4 nights for the Gathering of Nations. All of the staff were very friendly and helpful since the day we arrived. Our room was nice with a great view of the mountains. We especially liked the outdoor pool and hot tub. The facility and rooms were kept clean. Rooms were spacious and was nice to have a balcony. My only disappointment was the food. We went to the buffet breakfast, and had dinner in the restaurant a few times, service was great but the food wasn't very good, very disappointed.All in all great hotel!

Posted by HotelStaff
May 06, 2015
LV416- Thank you for all the many wonderful compliments regarding your experiences during your past stay at the Crowne Plaza! We are happy to read that you enjoyed so much about your stay and that you were able to enjoy so many amenities that we offer. Your review will be forwarded to our Food and Beverage Department to ensure our food is meeting everyone's standards! All feedback is important to us, it helps us grow and become better at what we do. We look forward to welcoming you back in the near future. Thank you again for your time and review.
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Pretty hotel but look deeper


May 01, 2015

This hotel is beautiful! The lobby and grounds are nice. Our room however, not so much. The shower (need bathtubs) needed a good scrubbing. Dirty coffee cups and outdated creamers did not make my morning! Staff did work on the television sound issue but the a/c was iffy as well. No extra pillows and we had to go down to the desk to inquire after calling down. So nice wrapping on this hotel but the room left us lacking.

Posted by HotelStaff
May 06, 2015
Convention Mom- Thank you for providing us with a detailed review regarding your past stay at our hotel. As happy we are to hear that you enjoyed the beauty of our property, we are upset that we failed in so many other departments. I have already forwarded this review to our Executive Housekeeper so we can work on everything you have provided us with. We look forward to being able to host you again in the future with the room and amenities up to par.
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