Crowne Plaza Albuquerque

Hotel Front Desk: 1-505-8842500

Hotel Fax: 1-505-8801196

Hotel Email: info@cpabq.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Albuquerque International Sunport (ABQ)

- Distance from hotel: 6.2 MI/ 9.98 KM South l

- Take I25 North to Exit 225 towards Lomas Blvd,Menaul Blvd,Candelaria Rd Stay straight onto Oak St. NE Continue onto Frontage Rd N Turn right onto Menaul Blvd NE Take a right at the first light, University Blvd NE Hotel is located on the right

Train
Albuquerque Alvarado Trans Center

- Distance from hotel: 2.5 MI/ 4.02 KM South West

- Turn right onto 1st SW from Albuquerque Alvarado Transportation Center Turn right onto Central Ave SW Turn left onto Oak St NE Follow Oak St NE as it turns into Frontage Rd N Turn right onto Menaul Blvd NE Take a right at the first light, University Blvd NE Hotel is located on the right

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Valet Parking Fee: 5.00 USD

- Complimentary Self Parking, Valet Parking available for fee

Print Hotel Fact Sheet

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Hotel Highlights

Newly renovated spacious rooms with sliding glass doors and balconies Executive Level guest rooms on 10-12th floors Concierge Lounge Catering Services Complimentary Wireless Internet Complimentary Parking Pet Friendly Hotel 26,000 square feet meeting space 3 restaurants and room service Complimentary business center Complimentary Fitness Center Outdoor Seasonal Pool (April-Oct)
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.2

based on 178 reviews
83%
Recommend This Property
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Ratings Breakdown

178reviews

  • 5 Stars
    95
  • 4 Stars
    42
  • 3 Stars
    23
  • 2 Stars
    9
  • 1 Stars
    9

Exceptional stay

By

31 marzo 2015

My stay here was excellent. The room was comfy, clean

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Excellent views of the Sandia Mountains

By

31 marzo 2015

platinumelite

Good price.
Didn't have time to enjoy amenities but they seemed fair for the price.

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Great Hotel / Exceptional Service

By

31 marzo 2015

The Hotel was clean and inviting and the room was very comfortable and set up nicely.
I am very demanding and the staff was exceptional - always helpful and went out of there way to make me feel comfortable.
One staff member went above and beyond with her professionalism and welcoming attitude.

I would definitely recommend this property and will stay here again when I come back to Albuquerque in July.

Thank You.

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Will not stay here again

By

30 marzo 2015

Reservations did not have my name; Requested a foam pillow and creamer for my room, and an hour later received another goose down pillow and shampoo; the in room coffee is pretty bad; No microwave; Was served expired cream for my coffee in the restaurant; The bathroom is very small (I had a two queen bed room) and would be hard to navigate with multiple people; TV selections are limited; Heater and A/C unit did not work properly; during my training event we had to use the restrooms on the main floor. It was very clear they have not been renovated probably since the hotel was built. Not even a hook to hang your purse on in the stall (because they had broken off)!!

The free wi fi was appreciated

Posted by HotelStaff
31 marzo 2015
LisaLisa33- Thank you for taking the time to complete a review regarding the experiences you had during your past stay. Please accept out deepest apologies that we did not create the experience deserved as a valued guest. Your feedback is so important to us and everything you have pointed out has been shared with each executive member of those departments. We take pride in making sure each guest is taken care of and we are very upset with ourselves that your stay was not perfect. Next time your in town we hope you'll give us a second chance to show job we are a well put together hotel. Thank you again for your time and review.
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