Rated 3.0 out of 5.0 by mjpd101 Not Happy
I was with a large group and was not happy with check in at all. Went to eat at the restaurant to eat ordered and appetizer which came out with my meal. The chicken wings were dry like they had been over microwaved. Service was slow. Just a really bad experience. My room was clean and nice. The room service trays left in the hallway for 9 hours not so nice. For the price of the room in the DC area it was not bad just wish it were better.
May 21, 2013
Rated 4.0 out of 5.0 by DSanchez thank you!
We stayed for a long weekend to do some sightseeing. The room was very nice and clean. The bathroom door seemed to stick and was not easy to close or open. (Humidity?) We used the room service for coffee delivery in the morning and the service was spectacular!
One evening, about midnight, our phone rang and it was the front desk reporting a complaint of loud children in our room. When we notified them we had no children, they verified our room number and they had dialed incorrectly. Three more times during the night, the same call came. Admittedly, I was not pleased with being awoken and made mention of this the next morning at the front desk. Nobody seemed to know what was going on with this incident so I chalked it up to prank calls from one of the school kids staying on the same floor. (School field trip) I'll make sure to do this trip again but not during the school session.
May 18, 2013
Rated 5.0 out of 5.0 by canoe4u Excellent hotel
We spent one night at the hotel. Everything was very good. Wonderful views of Potomac R. and capital from the rooms. Would stay there again next visit to Old Town Alexandria which is only 8 blocks away.
May 16, 2013
Rated 5.0 out of 5.0 by Daisy4 Great location
we were in old Alexandria for the Garden Walk, and the hotel was in easy walking distance to all the properties. Rooms are clean, quiet and nicely furnished. The staff was friendly and very helpful giving us directions. There was a complimentary shuttle to and from the wharf, which we used for dinner, so we didn't have to drive over. We did not use the restaurants as we were there only for one night and had to get an early start. I would highly recommend this hotel for business or pleasure. Great spot to book for next year's April garden walk in old Alexandria!
April 27, 2013
Rated 5.0 out of 5.0 by Huey0510 Service and food
Guest services were excellent as were all the resturant and catering staff. The food at all meals was excellent. Enjoyed the beer in the bar.
April 25, 2013
Rated 5.0 out of 5.0 by Kristiva Customer Service and Comfort
I travel for work all over the country. I have not run into such a welcoming atmosphere in quite a while. The accomodations and staff are among the best I have experienced.
My stay was far too brief in such a nice place. I will absolutely recommend to others as well as return soon.
April 24, 2013
Rated 2.0 out of 5.0 by WJMF noisy appliances
Although the staff was very nice, my room had a refrigerator that made a cycling noise every minute, and froze my water overnight. The air conditioning unit was also very noisy and woke me numerous times
April 19, 2013
Rated 5.0 out of 5.0 by Jim84 Great overall
I realize that the room you are assigned can make a world of difference, but based on the high floor room I was given, everything was absolutely perfect. We did not utilize the bar/restaurant while there on a brief visit, but it seemed very nice. The room and bed was very comfortable and clean, great pressure hot water shower, and check in was very friendly and hospitable. We did the easy walk to Old Town and I believe the metro was also within easy walking distance. With easy access into DC, we plan to return for later trips that we might have more time. Since we arrived late and left the next day, the front desk waived the parking fee for us but my only suggestion would be that parking here always be included anyway. I think this is the best Crown Plaza we have ever stayed at.
April 14, 2013