Rated 4.0 out of 5 by 111
Rated 3.0 out of 5.0 by Alexandria1 Very comfortable bed and the pillows were great
If you're just looking for a place to sleep, it's a great value. We stayed 6 days, our linens were changed once and that was because I asked. The room was average. The furniture was worn and scratched up. It's not in walking distance to anything, but the hotel shuttle will take you to the metro. The hotel web site pictures played a part in our decision to choose this hotel. I have to say our room and bathroom was nothing like the pictures on the web-site. It was very disappointing.
December 9, 2013
Rated 1.0 out of 5.0 by VeryUnhappyTraveller The Worst
This Crown Plaza is absolutely the worst hotel experience in my entire life.
The staff was ok but still below average.
The FREE breakfast was not the best for the price that was [aid for the room. The entire food line to warm the food was dirty and the food constantly smelled and tasted like the hotel had an all you can eat crab leg night the night before and the breakfast tasted of crab legs.
The room was small and not very clean.
Overall, the experience AGAIN was the absolute worst experience I have had at a hotel and I WILL NOT recommend or stay at the Crown Plaza Old Town Alexandria again.
The Company that I work for was very unhappy with the price that they had to pay for 80 people and the service was inadequate.
December 8, 2013
Rated 3.0 out of 5.0 by Ravicj Poor service
This hotel services are really bad. Restaruant has bad service and bad food. We waited for shuttle and the first shuttle was not planned properly and only 5 guests were able to get on to the shuttle. When we went to the front desk he was rude and said if you want spend money on a taxi. I chose the hotel because it had a shuttle. Real poor service.
December 1, 2013
Rated 3.0 out of 5.0 by CJ1113 Hiccup during booking, otherwise decent
During the booking process, I booked using the advanced purchase option. When the charges came through, the amount charged did differed from the quoted rate. After a few days of confusion and contact with multiple people, they realized that they charged at the more current and higher rate, instead of the rate at the time of the booking. This is the only hotel I've ever dealt with that has ever given me this specific issue.
The actual stay was decent. Rooms and bathrooms were clean, if not sparkling. The $20 per day parking rate does seem a bit ridiculous, seeing as it is not located in the heart of Old Town Alexandria and plenty of local parking is available. Plenty of things to see and do in Old Town, which is about 8-10 blocks away.
November 26, 2013
Rated 4.0 out of 5.0 by Josh1981 High-Quality Budget Hotel for Destination Event
The Crowne Plaza in Old Town Alexandria served as the unofficial host hotel for the inaugural U.S. 12-Kilometer Road Running Championships this past weekend, and warmly welcomed several hundred competitors -- elites and amateurs alike -- to the scenic northern Virginia coast. A mere two blocks from the scenic staging grounds on the banks of the Potomac River, the hotel offered unparalleled proximity to race-day festivities -- including race packet pickup -- allowing runners to roll out of bed 60-75 minutes prior to the start of the race without having to worry one bit about logistics.
Downtown Alexandria is a short 10 minute walk from the hotel, and the main commercial street contains numerous boutique clothing stores, souvenir shops, casual and fine-dining establishments, and well-maintained historic buildings. There is a free trolley shuttle that runs continuously between the Waterfront and the King Street subway station, which offers easy access to Washington DC and surrounding suburbs.
The standard rooms are sparsely furnished but very comfortable, especially with the air conditioning turned up full blast. The beds are clean, the showers work fine, and the TV service encompasses all the basic network and cable channels.
Definitely worthy of a 4-star rating!!!
November 20, 2013
Rated 4.0 out of 5.0 by Braeingle Good value
Great value. Only 8 blocks from Old Town Alexandria. Clean, neat but this hotel needs some finishing touches in the service area. No change at the front desk (that's a first). I was left on hold several times when calling the front desk. The shuttle never came to pick me up from the airport despite several calls.
November 15, 2013
Rated 4.0 out of 5.0 by BusinessTraveler9999999 Nice Hotel
This is a nice hotel, rooms are good size. BUT make sure that you carefully review your bill before paying, I have stayed twice and both times they over charged me. The first time I had to go back to get my refund (they will not due by phone) and the second time I caught it on the receipt.
November 6, 2013
Rated 5.0 out of 5.0 by Richard152 Great bed, wonderful location and good service
1st stay in the area and the Crowne Plaza was a good place to start with very comfortable bed, quiet room and good service. Shuttle to Airport most appreciated.
November 5, 2013