Rated 4.0 out of 5 by 113
Rated 4.0 out of 5.0 by Caparoose Crowne Plaza Old Town Alexandria
Comfortable, clean, food services very good. Attitude of staff is business like, not friendly nor accomodating.
November 29, 2012
Rated 1.0 out of 5.0 by fearing02 Not very accommodating
I was checked into a dirty room which the sheets was not clean and when i informed the front desk agent he informed me I had to come down and get the keys nobody was there with him but when I went back down to the lobby the security staff was sitting over at the concierge desk. The power went out several times and the carpert was very stained thru out the room. The second room had ants in the bathroom and we saw a couple in the second bed !!!!! We asked for the GM to call and have not received a call as of yet.
November 28, 2012
Rated 5.0 out of 5.0 by SkyMan72 Nicely appointed rooms, nice customer service
Stay there often, van always runs as scheduled to/from airport. Staff is always nice, room are always clean and well appointed. Beds are comfy.
November 26, 2012
Rated 1.0 out of 5.0 by Traveler1357 Was this really a Crowne Plaza
Booked this hotel due to a conference that was being held there. I arrived to an empty lobby. No one behind the desk for over 20 min. Ringing bells, shouting, called customer service and they couldn't help me, almost left. Finally staff comes down from upstairs, but was unapologetic.
Everything in this hotel was dated.
Bathroom had cracked floor tiles and grout joints. The toilet was the only small toliet I have seen in a hotel room in 10 years, probably from the 50's.
I will not stay at this hotel again.
November 22, 2012
Rated 4.0 out of 5.0 by Jules09 Great room, good breakfast
Nice, mostly quiet rooms with a good buffet breakfast....if you want eggs "your way", the kitchen will happily oblige; just be prepared to wait a while ~
November 21, 2012
Rated 5.0 out of 5.0 by Eagles7 Enjoyable stay
The facility was aesthetically pleasing, the staff very helpful and the hotel's location was within easy walking distance of some good restaurants and a medium sized grocery store.
October 31, 2012
Rated 4.0 out of 5.0 by Angea Alex
The hotel was okay. Nothing special. Stayed here for convience and probably wouldn't do it again.
October 31, 2012
Rated 5.0 out of 5.0 by Dmars Great hotel
Very clean hotel and professional staff, had an awesome stay and the location is GREAT!
October 30, 2012
Rated 4.0 out of 5.0 by Donna7777 great choice
We loved the location. about 8 blocks from King Street. We could walk or take the hotel shuttle there for dinner. They also have shuttle to metro station at National airport. We like having grocery store a few blocks away. We also like walking along river. They also have bikes you can use. GREAT BIKE TRAIL.
October 26, 2012
Rated 4.0 out of 5.0 by jess85353 Clean and comfortable
Friendly helpful customer service, fast with a clean room. Great location.
October 19, 2012
Rated 2.0 out of 5.0 by Tomay0510 Room Conditions
The carpet was stained and dirty. The arm chair was stained and dirty. The doors from the other guest rooms slammed shut causing a lotof noise.
October 19, 2012
Rated 5.0 out of 5.0 by Brian1313 Close to King Street, good value
Good rates and you can walk to the shops and restaurants on King Street. Step up from the Holiday Inns of the world.
Sign up for their frequent flier program before you book.
October 19, 2012
Rated 5.0 out of 5.0 by RoseMM Great hotel for woman traveling alone on business
As a woman travelling alone on a 4 day business trip, I found this to be a great hotel. Staff was friendly and helpful. I felt safe both in the hotel and in the neighborhood. A free shuttle to the airport is available. The hotel was spotless, bed very comfortable, linens and towels all of good quality. The room had a small refrigerator, microwave, and coffeemaker. Only thing I didn't care for was the $20 parking charge ($15 if you are a member of the Crowne Plaza reward program). Rooms are expensive - I thought the extra charge for parking was uncalled for.
There is a great breakfast buffet ($12.95). Servers are professional and friendly. The pub had a nice variety of sandwiches and burgers - both the portobella mushroom burger burger and the crabcake sandwich came with a nice salad or fries and were excellent.
Great view from the upper floor rooms that overlook the Potomac.
No question that I will stay here again should I be lucky enough to be in Old Alexandria again!
October 17, 2012
Rated 4.0 out of 5.0 by Fields Excellent staff and so close to town.
The room was clean and large. With the bikes and shuttle bus to the downtown area the location is excellent and prices reasonable.
October 12, 2012
Rated 4.0 out of 5.0 by Dan1 Home away from home
Comfortable and clean rooms with kind staff. Easily accessible to restaurants and transportation.
October 6, 2012